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Bryan H

No ruse here, it is the real deal, a super nice hotel

5.0 of 5 bubblesReviewed Aug 29, 2024
We stayed at the Ruse for 4 nights, and it was wonderful. Very quiet and secluded feeling even though it is in the town itself. We had a green side suite which was kind of like a private cottage overlooking the enormous 18 hole rel grass putting green. We didn't have time to enjoy the amenities but the pool and hot tub looked very inviting, we wanted to play bocce ball and pickle ball but no time. Next time. The room was very large, bed uber comfy as were the linens. Every light switch had a dimmer, so you can custom tailor the lighting to your own desires, and the thermostat was NOT on a motion detector and was NOT locked at certain limits, so you can actually set a temp you want, and not have to worry about the unit going dormant while you sleep due to no movement. One of my pet peeves with hotels now..... The bathroom was enormous which a really large walk in showered, fantastic water pressure and a great shower-head. Win, win, win! Breakfast was delicious. It is Cali, so the meal had the Cali feel to it, not waffles, scrambled eggs, etc. but the food was delicious and presented very nicely. All of the staff, front desk, breakfast folks, groundskeepers, room attendants, ALL of them super friendly. The overall decor is modern, very clean, furniture comfy. The overall impression is minimalist, almost Scandinavian i some ways, austere in others. But very pleasing, comfy and functional. The property is gated after 10 pm so very secure. This is a very nice place to stay and we highly recommend it. We do not give 5 star ratings often, The Ruse earned one.
Date of stay: August 2024
Room Tip: Just enjoy. Save some time to make use of the recreational offerings.
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Christine Schiebold, Revenue Management at The Ruse Healdsburg, responded to this review
Responded Sep 19, 2024
Thank you Bryan for your fantastic and detailed review! We are thrilled to hear that you had a great time and that your room met your expectations. It's wonderful to know that you enjoyed your breakfast. We will make sure to pass it along to the Chef! We appreciate all the great comments of our staff. We all try to make sure our guests have the best experience when they are here. I will make sure to pass along the kind words to the team. We feel very honored for your 5 star rating! We look forward to having you with us again the next time you are in Healdsburg.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed July 19, 2024

It is hard to overstate how ideal ever aspect of The Ruse is. The grounds are impeccable. The hotel is superbly maintained. Service is personal, attentive, warm, and immediate. The complimentary breakfast is gourmet. The rooms--we stayed in Greenside #3--beautifully appointed and kept like new.

Every single aspect of The Ruse is five stars. Thank you to all who work there and who made our stay so memorable.

Room tip: Take advantage of all this wonderful hotel has to offer.
Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank 634mickv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christine Schiebold, Revenue Management at The Ruse Healdsburg, responded to this reviewResponded July 25, 2024

Thank you so much for taking the the time to write about your recent visit at The Ruse. We're so happy to hear that you had such a good time. Our team strives to make sure every guest has the best experience. We appreciate the compliments of our property and staff. We will make sure it is passed along to the team. We look forward to having you back the next time you are visiting Healdsburg.

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Reviewed April 16, 2024 via mobile

We stayed here unexpectedly because our Airbnb fell through last minute. Our stay at The Ruse was exceptional! The staff (BIG SHOUT OUT to Aiden), the room, the facilities and the breakfast. Walking distance into town was a treat. Everything was luxurious and on-point. Skip the Montage and stay here for sure! Thank you! xx

Date of stay: April 2024
Trip type: Travelled as a couple
Thank jennamcclure17
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christine Schiebold, Guest Services / Front Office at The Ruse Healdsburg, responded to this reviewResponded April 17, 2024

Jenna, thank you so much for taking the time to share your experience at The Ruse. Your feedback is really important to us and we are so happy to hear you had a great stay! We appreciate your compliments of our staff, the rooms, amenities and the breakfast. I will make sure to pass the kind words along to the team. Sorry to hear that your Airbnb fell through, but excited that we were able to welcome you to stay with us! We are looking forward to having you back with us the next time you are in Healdsburg!
Best, The Ruse Team

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Reviewed February 19, 2024

Exceptionally charming B&B. Rooms are well appointed with plenty of amazing amenities and made for relaxation. Common areas are welcoming and comfortable. The pool, mini golf course, pickleball, and bocce ball courts are well taken care of and allow for a fun afternoon or morning. Derrick and his team made our work retreat flawless and were incredibly accommodating to all of our needs.

Date of stay: February 2024
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank Crobinson6870
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christine Schiebold, Guest Services / Front Office at The Ruse Healdsburg, responded to this reviewResponded February 22, 2024

Clarissa, thank you so much for taking the time to leave a review! Our staff had such a great time having your group stay with us. We sincerely appreciate your compliments of our rooms, amenities and staff. We take pride in our property, the amenities and comfortability. Will make sure to pass along the kind words along to Derrick and the team. We hope to have you back with us the next time you are in Healdsburg! Best Regards, The Ruse.

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Reviewed February 16, 2024 via mobile

I stayed at The Ruse this past week for a work retreat, and the experience was fabulous. From the moment you walked in, you felt welcomed and cared for. It's an intimate setting with 11 luxury guest rooms with a pool, mini golf course, pickle ball, and bocce ball. Walking distance to Old Town Healdsburg. Spacious guestrooms and excellent food. Thank you for a wonderful stay!

Date of stay: February 2024
Trip type: Travelled on business
Thank Freddy S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christine Schiebold, Guest Services / Front Office at The Ruse Healdsburg, responded to this reviewResponded February 17, 2024

Freddy, thank you for taking a moment to write your experience with The Ruse. We really enjoyed having your group with us. We are happy to hear that you enjoyed all the amenities; the pool, putting green, bocce ball and pickle ball. We will make sure to pass along the kind comments to the team! We look forward to having you back with us the next time you are in Healdsburg.

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Reviewed February 15, 2024

I recently stayed for a work team outing and what a treat it was to experience The Ruse. The staff was so welcoming and helpful which set a great tone for the stay. I enjoyed my room and felt that a lot of thought was placed in the selections from decor to bedding. Our team really enjoyed the grounds (which were wonderfully kept) and the amenities and offerings were incredible. While I was here for a work retreat, I have already told friends and family about it and look forward to going back for a leisure stay.

Date of stay: February 2024
Trip type: Travelled on business
Thank abigail b
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Christine Schiebold, Guest Services / Front Office at The Ruse Healdsburg, responded to this reviewResponded February 17, 2024

Thank you for sharing your experience at The Ruse! We were so excited to have your group stay with us. We appreciate your compliments of our welcoming staff. It's great to hear that you enjoyed your room, the decor and bedding. We are glad you all had the chance to enjoy the grounds and amenities. We will make sure to pass along your kind words to the team. Your recommendation to others means the world to us! We are looking forward to having you back with us the next time you are in Healdsburg.

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