About two months ago I made a reservation for my partner and I stay at Hotel Healdsburg on our stay to the wine country. At no time in the reservation process was I informed that they would charge for one nights stay + tax. Sadly while on our vacation my partner had to have Emergency surgery and I called six days in advance to cancel our stay. I was told (by a VERY snotty froth desk) that "we cannot cancel your reservation as you did not cancel within 14 days. I asked to speak to a manager who was even more of a jerk who led me some line of crap. While this is a nice hotel it is not worth your time to deal with obnoxious and rude staff, and a policy which makes zero sense.
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