- Free Wifi
- Free Parking
The hotel is old however it is clean. The people are friendly and try to help. The parking situation is terrible, we stayed a week and most not guts had to park n the rat which did not look to safe. There were numerous dogs who barked frequently.
Dear Dale M
I do apologize that you were unable to find a parking space during your stay. The front desk can help with parking anytime you have trouble. I hope that you will give us another chance. I do thank you for bringing this matter to our attention and I assure you that we are correcting this issue for improved convenience in future visit. Kind regards.
Most nasty place every stayed at I will never stay here again and let my friends and family know how nasty this place was. Breakfast was stale and nasty, room stained on carpet and sheets and hard bed . We let the Manager know when we were there and the morning we left else where they did nothing. Then I called them 4 times in regards to their even while I stayed there and they have not returned my call. NEVER STAY HERE PLACE IS NASTY AND DO NOT TAKE CARE OF THEIR GUEST HERE.
Dear Luis L,
Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for you and other guests in the future.
As part of a sports team we stayed here Mar. 26 to 31, in rooms 124 and 125 at south end of pool. Girl at reception was slow but polite, but screwed up our room access cards and we had to get them re-programmed the second day (couldn't get in when we returned). As we walked to our rooms, we passed MULTI piles of dog feces spread over the lawn area behind pool. Plus, the area reeked of urine and feces. There was even hardened feces on the concrete walkway. On the Sunday night, some parents were letting their kids play in this feces-covered area! The room was a little musty and there was a random 10" square area of the carpet that was raggedly torn up exposing the concrete floor. First night we were awakened at 11:30 by people talking/smoking outside our room. I complained for 2 days about the piles of dog feces and explained I would call a higher authority if it wasn't remedied and it finally was. There appears to be a lot of 'marginal' characters staying long term in this place and many around the hotel. Some in the hotel had everything from puppies to adult dogs in their rooms and they ALL used the grassy areas as their potty dump. Parking is a problem and one night we had to park in the west area beyond the hotel and the next morning when we went to our car, there was a lady who could not find her car that was parked overnight in the same area. The four of us were all relieved and vowed when we left that they will never again see us or our team.
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to our attention are being addressed with renewed efforts to improve upon our policies to ensure that each guest has a pleasant and comfortable experience in the future. We understand that you are hesitant to return based on this experience, though we hope to have another chance to impress you in the future.