Rooms are neat an clean. Need to install usb ports for laptops and phone in the room. Ice machine is hard to use with room key and the breakfast could have more of a variety and keep it stocked for all guest.More
- Free Wifi
- Free Parking
Rooms are neat an clean. Need to install usb ports for laptops and phone in the room. Ice machine is hard to use with room key and the breakfast could have more of a variety and keep it stocked for all guest.MoreShow less
Thank you for taking the time to write this review and share your experience. I do apologize for the lack of family dining opportunities, but we're very pleased to hear your positive feedback regarding our cleanliness and accommodations and we can't wait for your next visit.
This hotel was grossly misrepresented on booking.com . I use booking.com all the time this was the first time I have ever had any issues. We checked in to the hotel and the girl at the counter was not friendly. It happens sometimes so I didn't think much of it. The hotel turned out to be pet friendly with no size restrictions. The people next door to us had a very large dog who was barking all night and they had people coming in and out of their room all night. We got chased down by a pitbull off of her leash as we were leaving the hotel. The second we walked in to the non smoking room the stentch of cigarette smoke and mildew wafted towards us. There were about 10 flies in the room. We found food in the ac unit which we figured was part of the flyy issue. There was a huge hole in the carpet. The back of the bathroom door was disgusting. The door that seperate the room next to us on our side did not lock properly so we had to lean a chair against it. After check in we left to get something to eat and came back to the police on the property arresting what looked like a prostitute. Had we not checked in so late we would have left right away. The neighborhood it is in was horrible. I was scared to leave my car in the parking lot. We did leave the next day. I would strongly suggest that you do not stay at this hotel. Upon checking out we got to experience another unfriendly staff member. As I sais before I use booking.com very frqeuently as I travel a lot and this was the first time I have had any issue. I believe the hotel misrepresented itself to booking. We took photos of everything just to be safe.
Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. We want you to know that we take your comments to heart and that we are continuously discussing and implementing new ways to improve upon the guest experience at our hotel.We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.