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Reviews (587)
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Reviewed March 26, 2017 via mobile

This place is amazing ..the staff is wonderful nice and friendly..the breakfast is great n the coffee all night long is a must for a casino gurl like me lol....everyone is so ready to help n always has a smile ..they go above and beyond with kindness..I will always make this hotel my home

Stayed: March 2017, travelled with friends
Thank Casinogurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this reviewResponded March 30, 2017

Dear guest,

We are delighted you have enjoyed your stay at our property. Making you happy, makes us happy!
We will look forward to another opportunity to be of service to you. Please come back soon.

Thank you

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 23, 2017

We used this hotel as a "staging area" for a small family reunion. The staff was so wonderful. When we ran out of time at the restaurant, they allowed us to use the lobby/dining area for cake and coffee and even offered to assist with plates and forks if needed. I cannot say enough good about the staff and the hotel was the best Hampton Inn I've ever stayed at, and I've been to quite a few.

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank Molly A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this reviewResponded March 24, 2017

Dear guest,

Thank you for taking the time to write a review, your comments are very valuable to us.
This said, we are delighted you have enjoyed your stay with us and we thank you for having given us the opportunity to serve you. It was definitely our pleasure.
Please come back and visit us soon!

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 22, 2017

Stayed for 1 night. Property is very clean recently remodeled and very well maintained. Room was as reserved (assigned # 209) and well appointed. Shower was excellent! Air handler was a bit noisy and the bed was a tad soft for our taste, but those are personal preferences.

Complementary breakfast was very good, constantly restocked and cleaned. High marks to the crew.

  • Stayed: March 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank BajaMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this reviewResponded March 24, 2017

Dear guest,

Thank you for having given us the opportunity to serve you. It was in deed our pleasure to do so.
We look forward to another opportunity to be of service to you in the near future.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 17, 2017

Pre-planned surprise birthday trip by daughter. First time to the Hampton Inn & Suites hotel in Highland California. Extremely satisfied with accommodations provided by hotel and look forward to returning for another exciting week-end with friends or family.

  • Stayed: March 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank I5318UEamyg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this reviewResponded March 30, 2017

Dear guest,

We are glad you have enjoyed your birthday getaway trip. Thank you for having given us the opportunity to serve you, especially on a special occasion such as your birthday.
We will look forward to many more occasions to serve you, hopefully in the near future.
Once more Happy Birthday!!

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 16, 2017

The staff was amazing and the room was very clean. If I needed anything the staff was great about assisting me with whatever I needed. I was impressed with the overall service. Restaurants are very close. Many restaurants to chose from.

  • Stayed: March 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton
Thank 626heathero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NadiaT155, Manager at Hampton Inn & Suites Highland, responded to this reviewResponded March 24, 2017

Dear guest,

Thank you for taking the time to write a review, your comments are well appreciated.
It was indeed our pleasure to serve you and make you comfortable. Our philosophy at the Hampton Inn Highland is always: "making you happy, makes us happy".
We will definitely look forward to another opportunity to serve you again in the near future.

Bets regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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