I was planning to stay in their cottage and surprise my wife for her birthday. I emailed them directly with some questions, then a week later after not hearing back from them, called them to reserve the cottage as time was ticking away. I spoke with their reservations line and they were unable to answer some specific questions. I did not make the reservations as I wanted to know the answers to my questions first. The lady on the phone told me since she didn't know she would provide the inn keepers with the questions and have them get back to me.....absolutely nothing. No call, no email. These guys obviously don't understand that communicating with future customers can bring in more clientele. Obviously, I did not stay here...and never will.
- Official Description (provided by the hotel):
- A tranquil retreat that will rejuvenate your spirit and relax your body, the Strawberry Creek Inn offers peaceful luxuries and simple pleasures. Just two hours or less from the hustle and bustle of Los Angeles and San Diego, the San Jacinto Mountains will envelope you in the rustic beauty of Idyllwild, California. * Walk along Strawberry Creek * Savor a homemade breakfast of fresh, organic ingredients * Read in the library * Bask in the summer sun * Snuggle in front of a roaring fire in winter Come visit and rediscover life’s quiet joys. ... more less
- Also Known As:
- Strawberry Creek Hotel Idyllwild