Long story short, the management cared more about the parties they booked in the breakfast room, more than they did the actual hotel guests. After numerous complaints, I had to call the police about the inability of the hotel staff to control the situation. The police had also been called out that same night because another guest of the hotel felt it necessary to physically assault a child of a different guest.
Avoid this place like the plague!!!
The A/C in the room sounded like a small aircraft engine. There was no way to adjust the speed of the fan, it was all or nothing.
I did manage to get one night refunded. Will never stay or recommend this property to another person.
- Official Description (provided by the hotel):
- At Holiday Inn Express Hotel & Suites Lathrop - South Stockton you’ll enjoy a hot tub and indoor pool among the many pleasing amenities our property features. Delight in waking up to complimentary Full Hot Breakfast Buffet with tea and coffee each morning. At our brand new Lathrop hotel, you can work out at a state-of-the-art fitness center. Perfect for work and meetings, you’ll be impressed by our well-equipped Business Center. For your comfort, our Northern California hotel is 100% non-smoking. Our interior corridor hotel is modern, and contemporary with efficient, friendly service and to promote a great night's sleep. Upgraded and de cluttered lobby areas, A Holiday Inn Express signature scent and sound, New exterior lighting and landscaping, New signage with the redesigned logo, All of our Holiday Inn employees recently went through an extensive "Stay Real" training program to ensure guest receive the level of service you expect. Our hotel’s newly enhanced complimentary Express Start® breakfast bar features a full range of breakfast items including a rotation of egg and meat selections, biscuits, yogurt, fruit and the brand’s proprietary cinnamon roll and Smart Roast® coffee. The SimplySmart™ shower incorporates a proprietary Stay Smart™ Kohler showerhead, signature shower curtain with curved rod, upgraded 100 percent cotton terry towels and a custom line of cinnamon-scented bath products. Guests will enjoy the SimplySmart™ bedding collection Refreshed Guest Room New bedding that redefines the look and feel of each guest room with fresh, white triple sheeting and pillows that come in two comfort levels: “soft” and “firm.” An enhanced bathroom that features an improved showerhead offering superior pressure, as well as a signature shower curtain with curved rod and new amenities to deliver a consistent bath experience that feels fresh and contemporary. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites
- Holiday Inn Express Hotel Lathrop
- Best Western Lathrop
- Lathrop Best Western
- Best Western Plaza Hotel