We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Business trip”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Express Hotel & Suites
Ranked #2 of 5 Hotels in Lathrop
Reviewed 10 May 2017 via mobile

This hotel has a great location, close to restaurants, expressway, and stores. Great hospitality and ammenities. Great breakfast buffet, clean and nice rooms, will stay there again! Has a pool, gym, nice conference room, vending machines, and enough parking.

Stayed: May 2017, travelled on business
Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (106)
There are newer reviews for Holiday Inn Express Hotel & Suites
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language

4 - 10 of 106 reviews

Reviewed 17 April 2017 via mobile

Clean rooms, hallways and reception desk area. Polite and helpful staff. Large breakfast area with good selection. Pancake machine automatically makes slightly rubbery pancakes.Right off of highway with restaurants near by. We enjoyed our stay.

Stayed: April 2017, travelled with family
Thank Ken L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2016

On arrival we were welcomed by very friendly reception staff who got us checked in to our room with the minimum of delay.
The room was of reasonable size and very clean. But the best thing was the bed and bedding. Wonderfully comfortable so much so that it was very difficult to leave the bed the next morning!
The room includes a free breakfast. The price reflects the value but the orange juice, coffee, bagels and yogurt were very welcome but if you want a tip - avoid the rest

  • Stayed: October 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Anthony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2016

Our room was at 216. Two Queen-sized bed. The property was nice and clean but it is next to the Interstate-5 and a Travel Plaza, so we kept our windows closed due to noise. The room and the property was clean. We had hot breakfast and took some time prior to checkout to play in the pool. Everything is well stocked. Check-in was a breeze. Staff was courteous and friendly from the front of the house to the housekeeping staff. It is unlikely that I will stay at Lathrop again, but this property will make me stay at Holiday Inn Express again.

  • Stayed: September 2016, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded 4 October 2016

Dear Michelle M,

Thank you so much for your review of our hotel. We are very pleased to know you had a wonderful stay with us and liked the friendliness of our staff. However, we are sorry if the outside noise affected your stay. Please be assured that your comments has been documented and will be used for review and improvements. Thank you for staying and we all hope to have an opportunity to serve you again on your next future visit.

Sincerely,

Anthony M
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2016 via mobile

Room 101, right across the hall from seriously noisy clothes washers and dryers. We spent 2 nights. The front desk staff was rude at best. Check in took forever, okay just over 20 minutes (and I was the only customer.) The cleaning and breakfast staff were wonderful. Breakfast was the regular for holiday inn express, everything was full and clean. The room had its share of wear and tear, cupboards scratched, the seals on the windows broken, A/C was not on, but caught up quickly, bed comfortable. Used the hot tub, seemed to be clean and was on the warm side.
Second afternoon in the room went to sit on bed and almost ended up cuddling with a small lizard of some sort on my pillow. I screamed, my husband took the pillow outside and shook the lizard off.
Shower head needs to be replaced. The water temperature was good, water pressure horrible and made loud high pitched noise the entire time we showered both days. Sink area is large and clean.
Fridge and microwave both worked well.
Went to talk to the food area nearby, and the walking gate is dead bolted shut, so we had to walk back around the entire hotel, just to get out of the parking lot.

Stayed: August 2016, travelled on business
Thank BSchurr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded 26 August 2016

Dear BSchurr ,

Thank you for your recent stay with us. I appreciate you taking the time to provide feedback on your experience. We strive to ensure all of our guests needs are met and we are pleased to know that our variety of food, cleanliness, check-in experience, as well as the service you received from our staff were to your liking and contributed to making your stay that much more comfortable. Please accept our deepest apologies for the issues you had encountered with the noise disturbance and overall condition of the room. Rest assured that we take all comments and suggestions to heart so that we can improve and provide the exceptional service that our guests expect and deserve.

Once again many thanks for your feedback and we would welcome the opportunity to serve you again.

Regards,

Tracy V.
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2016

We arrived late and stayed in a double / double room. The room was very nice :clean, good TV and channels, A/C worked well, nice Keurig coffee maker, and nice beds. The staff was very friendly. We bought popsicles at the front desk and watched a great movie that night. We never did swim, but the hotel had a nice pool and hot pool. The breakfast was very good and plentiful. We enjoyed our brief stay.

  • Stayed: July 2016, travelled with family
    • Value
    • Rooms
    • Service
Thank Matthew K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2016

I found the hotel to be clean, relatively quiet and comfortable. The staff was very friendly and the breakfast was good as well. My issues had to do with the various pieces of equipment.

Only one of the two pass cards worked. I wanted to turn the fan on just for "white noise" but this wasn't possible. A maintenance man had to come to the room and tinker with the AC unit to allow this simple function. Then there was the internet. Super slow. Pages took between 1 and 5 minutes to load.

Finally, there was the TV. There was no guide to show what was playing. (A common problem at HE Express) and you couldn't just push 33 to get channel 33. You had to push some bizarre combination of Input, Antenna, channel then the channel up/down button to get anything on the screen! These guys could really use some sort of "human interface consultant" to do a review of their technology.

Room Tip: North east side of the building is probably the quietest.
  • Stayed: May 2016, travelled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank John_BN6946AC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites, responded to this reviewResponded 22 May 2016

Dear John_BN6946AC,

Thank you for taking the time to write a review about your stay with us. We are hospitality professionals who pride ourselves on delivering world class experience, however, it appears we fell short of our goal on your visit. We would like to apologize for failing to meet your expectations regarding our room amenities, internet connection and staff. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed and most certainly be forwarded to the appropriate departments to ensure similar situations can be avoided in the future.

While we understand that your stay was not 100% satisfactory, we hope to have another opportunity to provide you with a much better experience.

Sincerely,

Joel A
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Lathrop
0.8 km away
Hampton Inn & Suites Lathrop
7.2 km away
Hampton Inn & Suites Manteca
9.0 km away
Best Western Plus Executive Inn & Suites
Show Prices
Show Prices
Show Prices
15.3 km away
University Plaza Waterfront Hotel
8.9 km away
Holiday Inn Express Hotel & Suites Manteca
1.1 km away
Comfort Inn Lathrop - Stockton Airport
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Hotel & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Hotel & Suites

Address: 15688 S Harlan Rd, Lathrop, CA 95330-9800
Phone Number:
Region: United States > California > Lathrop
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Lathrop
Price Range: $157 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hotel & Suites 3*
Number of rooms: 81
Official Description (provided by the hotel):
At Holiday Inn Express Hotel & Suites Lathrop - South Stockton you’ll enjoy a hot tub and indoor pool among the many pleasing amenities our property features. Delight in waking up to complimentary Full Hot Breakfast Buffet with tea and coffee each morning. At our brand new Lathrop hotel, you can work out at a state-of-the-art fitness center. Perfect for work and meetings, you’ll be impressed by our well-equipped Business Center. For your comfort, our Northern California hotel is 100% non-smoking. Our interior corridor hotel is modern, and contemporary with efficient, friendly service and to promote a great night's sleep. Upgraded and de cluttered lobby areas, A Holiday Inn Express signature scent and sound, New exterior lighting and landscaping, New signage with the redesigned logo, All of our Holiday Inn employees recently went through an extensive "Stay Real" training program to ensure guest receive the level of service you expect. Our hotel’s newly enhanced complimentary Express Start® breakfast bar features a full range of breakfast items including a rotation of egg and meat selections, biscuits, yogurt, fruit and the brand’s proprietary cinnamon roll and Smart Roast® coffee. The SimplySmart™ shower incorporates a proprietary Stay Smart™ Kohler showerhead, signature shower curtain with curved rod, upgraded 100 percent cotton terry towels and a custom line of cinnamon-scented bath products. Guests will enjoy the SimplySmart™ bedding collection Refreshed Guest Room New bedding that redefines the look and feel of each guest room with fresh, white triple sheeting and pillows that come in two comfort levels: “soft” and “firm.” An enhanced bathroom that features an improved showerhead offering superior pressure, as well as a signature shower curtain with curved rod and new amenities to deliver a consistent bath experience that feels fresh and contemporary. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Hotels.com, Travelocity.ca, Cancelon, HotelQuickly and getaroom.com so you can book your Holiday Inn Express Hotel & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites
Holiday Inn Express Hotel Lathrop
Best Western Lathrop
Lathrop Best Western
Best Western Plaza Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing