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All reviews shuttle driver cruise terminal metro station room was clean light rail free shuttle cruise package fridge and microwave yogurt continental breakfast decent hotel parking garage los angeles booked this hotel catalina island convention center one night stay
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Reviewed January 3, 2018

Very good service.
All employees give their best and always with simile.
We have seen them in any moment of the Day always ready to provide the best service they can.
The location is convenient.
Some improvement may be done with Scones and the kind of small croissants available for breakfast.
The rest was all right.

  • Stayed: December 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank michelecE1404FP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mikesandhu, Manager at Best Western Of Long Beach, responded to this reviewResponded January 8, 2018

Thank you for your lovely review and kind words to staff members, we are happy to hear your stay was very good and you enjoy the service provided to you.

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Reviewed December 30, 2017

We love this hotel. The employees are friendly and helpful. They have recently remodeled most of the rooms and the lobby. The breakfast room is always crowded and this visit we noticed they had set up an extra table in the lobby! We use the Park and Cruise package. The underground parking is great. They take you to your port and pick you up after the cruise. Granted, the neighborhood is a bit scetchy but we have never had a problem. If looking for a restaurant head over to Pine Avenue where you will find plenty of dining.

  • Stayed: December 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
1  Thank LYNDA G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mikesandhu, Manager at Best Western Of Long Beach, responded to this reviewResponded January 5, 2018

We appreciate the review, we have added a table for breakfast and are in the process of adding more sitting as our hot breakfast is very popular among guest.

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Reviewed December 28, 2017 via mobile

We stayed here for four nights. The first morning we went to the first floor to eat breakfast around 9 am but it was so crowded that we had to take our food to our room. The days after that we went down earlier when it was less crowded but continued to take it to our room.

We did laundry one night but didn’t like the fact that there was only one washing machine and dryer and they were located in the parking lot. We didn’t have any problems and had timed it right so we didn’t have to wait for the machines but felt uneasy that our clothes could be easily taken by someone.

Stayed: December 2017, travelled with family
1  Thank melindag386
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mikesandhu, Manager at Best Western Of Long Beach, responded to this reviewResponded January 5, 2018

Thank you for taking the time to post a review of your recent stay here with us, we are adding extra sitting during breakfast hours to alleviate the sitting situation in breakfast room.

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Reviewed December 24, 2017

This is the best hotel in Long Beach for price, location, and quality. Not far from the Marina and plent to eat nearby. Free, hot breakfast is a nice addition to the overall experience with decent selection and food quality.

  • Stayed: December 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank L2085TUthomasn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 23, 2017 via mobile

Would’ve given 5 but felt quite unsafe getting metro etc as it’s a rough neighbourhood.

The rooms are modern, clean and have comfortable beds. There is a fridge and microwave.

The complimentary breakfast is good but can get busy.

Easy access to LA and LB on public transport.

Overall a pleasant visit.

Stayed: December 2017, travelled with friends
Thank alwaysaway73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mikesandhu, Manager at Best Western Of Long Beach, responded to this reviewResponded December 26, 2017

We are happy to hear we earn a five star rating, it is always nice to hear our beds are comfortable and rooms clean. We have little to no control over the atmosphere surrounding the hotel, thank you for taking the time to post your review.

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