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Ways to Experience American Riviera Private Tours
Reviews (143)
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Reviewed July 20, 2016

We had been traveling the California Coast and loved every moment of it....until we went on our Los Angeles tour with American Riviera Tours. Our guide, Vladimir, was a nice guy, but not a good tour guide. He not only made several wrong turns, but seemed lost at times. He did not even know the city very well. He had a few rehearsed stories to tell, but we have been on other tours and the guides knew the city. We had many awkward silent moments, where we were trying to start conversation. Not what I want in a tour. The icing on the cake is that he seemed to want to give us an out of the box tour with the predetermined stops that he was familiar with. Although, the reason we booked this tour is that it is advertised as personalized. With our initial e-mail to the company, I asked to see several things including the La Brea Tar Pits. (this was one of our must sees!) On our tour, Vladimir had no intention on taking us to the tar pits. When I asked him, he stated that it was very far away and he could not take us there. So, I googled it, and it was only 5 minutes away. I told him that and he said, ok I will take you, tell me how to get there. So, we had a guide that did not know the city, and only rehearsed talking points. I read all the other great reviews. I really wish I would have received a guide that would have given us one of the tours the reviews talked about! I may never be back to LA, and I am so sad that I may never have a good tour of the city!!

Date of experience: June 2016
1  Thank teacher001
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Los-Angeles-Tours, Owner at American Riviera Private Tours, responded to this reviewResponded July 22, 2016

Hello Valued Customer!
Thank you very much for your valuable review. We appreciate your input on providing feedback.We are also very disappointed that you did not receive a stellar experience from one of our tour guides. Our tour guide will be reprimanded for not fulfilling all the customer requests. We have a very high standards for our tours and will do anything possible for tourist enjoyment. As sign off appreciation for your not so well done tour, we would like to offer you a free tour anytime in the future, if you willing to try us again. We will make sure that you have a perfect tour experience.

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Reviewed July 17, 2016

What tour company drives an hour outside of L.A. just to pick up a client? WOW, what service! Big Black SUV, private guide/chauffer, water bottles, personal conversation (as if we were family), videos of LA sites during slow traffic times, and more. Yuriy was a blast! He knew all the shortcuts to get around traffic, the best places to take pictures, GREAT lunch stop near the Chinese Theatre, and he was an encyclopedia of news, history, and LA culture. We weren't so interested in the usual Hollywood tourist stuff (looking for movie stars, handprints and homes), so Yuriy showed us other beautiful places...even a trip to the beach (Santa Monica--wow!) about 35 minutes North before returning us to our hotel in Anaheim. Who needs to look for celebrities when you can be treated like one with AR-LA Tours! Six hours of relaxed, pampered, enjoyment! Thanks Yuriy and Galina. The Roberts/Texas

Date of experience: July 2016
1  Thank TexMex2some
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Los-Angeles-Tours, Owner at American Riviera Private Tours, responded to this reviewResponded July 20, 2016

Thank you for your nice review. We treat every customer as personal friends visiting Los Angeles first time. Los Angeles is entertainment capital of the world and every tourist visitor has the right to feel like a movie star.

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Reviewed June 24, 2016 via mobile

Yuriy was beyond amazing -! He exceeded our expectations and we were so lucky to have booked him! He is a very knowledgeable, interesting individual. We felt safe and comfortable while in his care and he was very positive and personable. We will be keeping his info for future excursions!! Applauds to Yuriy!

Date of experience: June 2016
Thank Nick N D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 27, 2016 via mobile

Right from the start excellent communication when booking with galina. On the day our ship was late arriving in port but Vladimir was patiently waiting for us & provided a great day trip of many LA spots. Excellent driver, great knowledge, friendly & accommodating of our needs. Had an amazing day with long time memories highly recommended company -friendly -honest & reliable -thanks Vladimir & galina

Date of experience: April 2016
Thank AussieBumsSydney
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 27, 2016

Due to a late flight home following a cruise, we arranged a LA tour through American Riviera - Galina was exceptionally helpful and we had a Tour specific to our requirements. Our tour guide Yuri was very professional, informative and entertaining. At the end of the tour we were dropped off at the Airport for our flight back to the UK ...... A brilliant end to our holiday. Thank you so much

Date of experience: April 2016
Thank suebevan2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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