I stayed here on business February 5-7. If you desire to be in downtown LA, this hotel will afford you the modern, highly functional hotel you are looking for, without having to pay super-steep prices for a room. The Omni chain will frequently offer discounts for AAA, AARP, gov't rates, etc., so take advantage of those if you can when reserving online. Moreover, just joining the Omni Select Guest program, which is free, provides you with complimentary internet in your room. There is no reason not to do this. I found the wi-fi to be a dependable service here, just as I had when I stayed at the Omni in Cancun a few months earlier.
By checking in online before your arrival here in downtown LA, you will completely bypass the registration desk. My valet/bellman handed me my room keys as I first entered the lobby and promptly ushered me upstairs; my luggage followed me up the elevator. I was very pleased with my comfortable, clean, modern, attractive guest room. My requests for a high floor with a view overlooking California Plaza were honored, and I found the king bed to be quite comfortable, with several extra pillows.
The "Classic Deluxe" guest room and the bathroom were both sufficiently spacious (384+ sq. ft.) and well-appointed. The bathroom had both a small tub and a shower stall. Both were sparkling clean. There was plenty of hot water and water pressure each morning. The usual assortment of lotions / shampoos / conditioners were there for my use. The in-room safe with programmable lock combination worked perfectly, and it was large enough for my laptop and accessories. Bathrobes, clothing iron and refrigerator were well placed and worked great. The housekeeping service was excellent and also consisted of one or two polite visits to my room each evening to see if I needed anything, such as more ice, etc.
The flat-screen TV worked well. The TV did not have a plethora of stations, but it did have most of the local and national stations/networks. The pay-per-view movie service had some but a limited number of choices. The newspapers I requested for morning delivery when I made the reservation were both placed in the hallway right at my door each morning.
Express check-out is conveniently and efficiently handled. I found the bell staff and the valet staff to be very professional and capable. I had driven my own car to LA and had no qualms at all leaving it with this valet staff. I did feel that the price of $40 per day to park was a tad high, even though I realize this is downtown LA. $20-$30 I wouldn't have even blinked at. I just thought $40 was a little high. But I have zero complaints about the quality of service I received. These guys are good, and they are knowledgeable for providing you with local driving directions, if you ask them. Getting here and getting back onto the LA freeway system are relatively simple if you stay at this hotel. LA's downtown is actually pretty easy to navigate, and it served my business purposes to be here.
The hotel's concierge desk is usually staffed. There were a couple of things I inquired about with which they were not able to assist me, but they were very polite and at least tried. I felt that the hotel's spa was somewhat "hidden" on an upper floor. When I finally located it one evening, I found it to be closed; apparently most of their service is done by appointment only, rather than on a walk-in basis. The staff at the hotel's front desk were always cordial, professional and helpful. Since I was in the hotel during the early portion of a work week, the lounge seemed a little quiet. The place was beautiful, with a nice big-screen TV and a basketball game showing, but no other customers that I saw. The staff on that shift were ready to serve, however. I would imagine that the lounge receives more business later in the week and whenever the hotel is full. It was not full during my stay.
I really loved the hotel's breakfast buffet in the 'Grand Cafe' on the third floor. The buffet opens at 6:30 a.m., and I found it to be a very enjoyable breakfast experience. The price was reasonable -- I tipped well and still got out of there for under $30. The made-to-order omlette was one of the best I have had in years. There are plenty of hot food items, and they change them up from day to day. There are several cereal choices; the milk was cold, and I found the fresh fruit and pastry assortments to be ample. The dining area is large. When I was there, it was fairly quiet, and I could enjoy my morning newspaper. Just outside the Grand Cafe and down the hallway a few feet is a "to-go" coffee and pastry venue, if you don't have time for a sit-down breakfast. The Grand Cafe serves meals throughout the day, but I dined elsewhere for lunches and dinners, so I cannot speak to their menus or services at those times.
In conclusion, I was very satisfied with my stay at the downtown LA Omni. I will stay here again and do recommend you give it a try.
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- Also Known As:
- Omni Los Angeles At California Plaza Hotel Los Angeles
- Los Angeles Omni