Just checked in the room. CARPET: is run down with lots of wear and tear and spots! GLASSon the dresser is shattered on edges, BATHROOM :full of hair ( prob. Previous guest's hair ) DUST on everything ; phone, alarm , doors, dressers and Tv!! Hidden wires indside closets !!!! Major major disappointment !
We called the front desk to change the room and they said that our room was renovated !!! The room is beyond disappointing , thumbs down to the cleaning crew that can ruin a hotel's reputation in a second !
- Official Description (provided by the hotel):
- Nothing says Hollywood like a facelift. We have started our guest room renovation at the HOTEL OF THE STARS. All services are still available for guest use during this phase. At the Sheraton Universal Hotel, located next door to the excitement of Universal Studios, we artfully blend Sheraton's four-star service with the history of an iconic Hollywood Hotel. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Los Angeles
- Los Angeles Sheraton