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Camille S

Think twice about booking this property!!!

1.0 of 5 bubblesReviewed Nov 11, 2023
I will never book this property again! Unfriendly, unwelcoming staff when we arrived. The next morning we found a cockroach in our room as we were getting ready at 530am. We have a 2 yr old who is all over the room and we felt uneasy after coming across a cockroach. Hotel is remodeled and we expected more. We wrote an email sent a photo and no response besides switching our room which took hours to happen, was such an inconvenience to pack up all of our things and switch to another room only to be checking out the next day. To this day this hotel has not responded to my email.
Date of stay: October 2023
Trip type: Travelled with family
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
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Reviews (245)
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Traveller rating
137
47
24
9
28
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9 - 14 of 245 reviews
Reviewed October 20, 2023

Room was clean upon arrival, housekeeping came every day , staff was friendly . Free parking and complimentary breakfast. I would stay at this hotel again. I stayed in a king suite it was very spacious and had a refrigerator/freezer , sink and dishwasher

Date of stay: October 2023
    • Value
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Review collected in partnership with Home2 Suites by Hilton
Thank 496asiah
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 19, 2023

Awesome hotel. Quiet big room with fridge, microwave and a small kitchen which was not at all expected. Complimentary hot b'fast with parking free, made our LA trip in budget and so relaxed. Surely this is where we going to stay, whenever will visit LA.

Date of stay: September 2023
    • Value
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Review collected in partnership with Home2 Suites by Hilton
Thank JSubudhi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 11, 2023

The location was perfect. Comfortable clean room & slept soundly. Liked that there was a usable refrigerator/freezer combo in the room. The property has a nice workout area. The breakfast was delicious. Friendly and professional staff, from the front desk staff, housekeeping & the breakfast crew. I’ve already booked this hotel again.

Date of stay: September 2023
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
Thank s0nja31
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 8, 2023

We stayed at this hotel for 2 nights following the conclusion of a cruise to Mexico. We enjoyed our stay there, as the hotel was clean and our room was very spacious. The bathroom was large and modern with an oversize shower. We found the hotel staff to be friendly and also helpful in answering our questions about navigating around the LA area. You need to let the front desk know if you want housekeeping services. There is a complimentary breakfast each morning that was decent, although it was crowded and it could be challenging to find seating. There are plenty of stores and places to grab something to eat close by.

Although the hotel wasn’t necessarily in the “ heart of the action”, we had no trouble visiting all the places that were on our list. Some of the places that we visited while in LA were the Grand Central Market, Beverly Hills, Rodeo Drive, Mulholland Drive, Griffith Observatory, the Getty Center and the Santa Monica Pier. We also attended a Dodgers game which was a lot of fun. We would definitely recommend this place and would stay here again if we ever returned to LA.

Date of stay: August 2023
Trip type: Travelled with family
Thank zactyl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed September 5, 2023

Convenient location and great breakfast but experienced consistent issues with room cleanliness and supplies throughout my stay. Pool area and outdoor area is great but would not be choosing this location for another LA trip.

Date of stay: August 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton
1  Thank racheltra
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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