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Reviewed August 28, 2018

When the Mecum Auction comes to town, do not wait too long to get your hotel reservation. I was not aware of it, and got one of the last rooms in the whole city. Supply and demand were truly in force. Nothing like paying almost $500 for a hotel that looks like at least 50 years old, inside and out. I just paid $120 in Morro Bay for something very similar. This hotel was in desperate need of a complete renovation, or better yet demolition and replacement. The tile in the bathroom was in poor condition. The shower outlet was so low on the wall that it was about my neck height, although there was plenty room above it. At least the mattress was comfortable and the A/C worked. Breakfast was normal choices, but nothing special. For this price, they should have been making custom omelets on site for you. The sad thing is that the nice hotels were relatively not much more priced in comparison. So this hotel was certainly taking advantage of the circumstances. In Texas, we call that gouging. Comfort Inn should be embarrassed to have their name on this hotel. No Badda Book!!!!!! Better Badda Boom like in dynamite it to the ground and start over!!!!!

  • Stayed: August 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Staunchest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management247, General Manager at Comfort Inn Monterey by the Sea, responded to this reviewResponded September 11, 2018

Dear Staunchest,

We are sorry to hear you were disappointed with your recent experience as our guest. Please accept our apologies for failing to exceed your expectations of quality accommodations. We want you to know that we are competitive with pricing in our area especially for local events and our rooms do sell out quickly. We hope to see you again someday and to transform your opinion of our hotel and service.

Sincerely,
Samir
General Manager
831-372-2908

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 22, 2018 via mobile

While it sounds catchy, you are not “by the sea” when you stay here. Rather, you are about a mile from everything, and on a busy through street to boot. The room we had was the smallest one of 4 hotels on our trip, and the oldest as well. The pool near our room was empty (although we later saw that the hotel had 2 separate wings with separate driveways - and that the other group had a pool on their side).
The breakfast was the usual Choice Hotels spread. It was good, and the breakfast room was decorated nicely and large enough for the size of the hotel. There were free papers in the lobby each morning.
An adequate hotel with no obvious flaws; however, the name implies so much more...

Stayed: August 2018, travelled as a couple
1  Thank Mink52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management247, General Manager at Comfort Inn Monterey by the Sea, responded to this reviewResponded August 24, 2018

Dear Mink52,

Thank you for taking the time to give us your feedback about your stay at our hotel. We value your input as comments like yours will help us to grow and improve our accommodations to better serve our guests. On behalf of our entire team, we thank you for choosing Comfort Inn Monterey By the Sea and we hope to see you again someday to make your experience even more enjoyable.

Kind regards,
Samir
General Manager
831-372-2908

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Reviewed August 2, 2018 via mobile

Very expensive hotel, but Monterey is expensive anyway. Room was OK. Breakfast was terrible. More than three weeks on a Roadtrip and here we found one of the worst breakfast. Dirty cups and very limited range of products for breakfast. After that we still needed to go out for breakfast.

Stayed: July 2018, travelled as a couple
Thank Stephan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management247, General Manager at Comfort Inn Monterey by the Sea, responded to this reviewResponded August 3, 2018

Thank you for leaving us a review of your recent experience at our hotel, Stephan. We are sorry to learn that we failed to meet your expectations during your stay. We strive to provide a breakfast selection that is satisfying to all of our guests and we appreciate you letting us know how we can improve. We hope to have another chance to impress you in the future should your travels bring you back to Monterey.

Sincerely,
Samir
General Manager
831-372-2908

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 31, 2018

Stayed here for 5 nights in July 2018. We were in a 2 bedroom suite, which was perfect for our family of 5. Beds were comfortable. Hotel is old, but it is obvious that steps have been taken to try to keep things updated. Room was clean for the most part, other than dust build-up in the corner of the rooms and on lamp shades. Water pressure in the bathroom was very good. The hotel is sandwiched between 2 roads (one being a major road), so when the air conditioner wasn't running in the room, we could hear traffic. Request a room towards the back of the hotel to avoid noise from the 4 lane road that runs along the front of the building. The pool is literally 5 feet from that 4 lane road, so don't expect a quiet, relaxing day/evening sitting by the pool!! Breakfast was average at best. The scrambled eggs were very salty and powdery (best way to explain them) and the sausage patties were just ok. They also had packets of oatmeal, waffles, english muffins, bread, 3 kinds of cereal, pastries and bananas/apples/oranges. The selection was exactly the same every morning...no variation whatsoever. Only thing to put on your toast or english muffin is butter or jelly. There was no cream cheese or peanut butter. Also, no bagels. Like I said, it was average. Not bad, but certainly not something we looked forward to!! We stayed at 2 other hotels during this extended trip and both of them had GREAT breakfasts.
All in all, our stay was fine. There is a great shopping center across the street with lots of restaurants. Hotel is in a good location for exploring Monterey, Pacific Grove, Carmel, etc.

Room Tip: Ask to be in rear of hotel
  • Stayed: July 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Adge D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management247, General Manager at Comfort Inn Monterey by the Sea, responded to this reviewResponded August 3, 2018

We very much appreciate you taking the time to leave us a detailed review of your recent hotel stay, Adge. We are happy to learn your family was comfortable in our spacious accommodations. Thank you for sharing the ways we can improve our quality of service to ensure a more enjoyable experience for our guests. All of us here at Comfort Inn Monterey by the Sea thank you for being our guest and we hope to have another opportunity to serve you in the future.

Best,
Samir
General Manager
831-372-2908

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Reviewed July 29, 2018 via mobile

Very comfy beds and surprisingly aesthetically pleasing look all-round. The showers were amazing and the breakfast was very tasty. The only let down for me was the leak in our room. There was water dripping from the roof..

Stayed: July 2018, travelled with family
Thank emjordan02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management247, General Manager at Comfort Inn Monterey by the Sea, responded to this reviewResponded August 3, 2018

Thank you so much for taking the time to leave us feedback on your recent hotel stay, emjordan02. It is exciting to learn you were comfortable in our dreamy beds and that you found our complimentary breakfast selection to be satisfying. We appreciate you making us aware of the water leak so we can bring this to managements attention. On behalf of our entire team, we thank you for choosing Comfort Inn Monterey by the Sea and we hope to have another opportunity to serve you in the future.

Thanks again,
Samir
General Manager
831-372-2908

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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