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Reviewed 4 weeks ago

This is probably the highest end among its class hotels on Munras Ave. Rooms are great, amenities are great, it is close to the Del Monte Shopping Center but also to the downtown Monterey. It has two pools, a gym. This is not related to the convenience, but I really like that the whole hotel is covered in solar panels.

Stayed: August 2018
Thank Dragoslav G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management247, General Manager at Comfort Inn Monterey by the Sea, responded to this reviewResponded 3 weeks ago

Dear Dragoslav G,
Thank you so much for your five star rating and generous review you give to our hotel. It was our pleasure to provide you with fully equipped accommodations in the desirable Monterey area. We thank you for choosing Comfort Inn Monterey by the Sea and we hope to see you again.
Cheers,
Samir
General Manager
831-372-2908

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 21, 2018 via mobile

Ratings are given in direct correlation to expectations and subsequently, actual experience. I am happy to say my expectations were only moderate and our actual experience at the Comfort Inn Monterey by the Sea was FABULOUS! Customer Service given by all hotel staff (Samantha-Lead, Richard-first contact,and finally Caitlin-check-out) was professional and gracious. Thank-you to each and everyone named above! Curb appeal was great.
The room was neat and clean (I’m picky)...and we were very pleased with the amenities provided. Internet service was excellent. Yes, there are blemishes in the room but as a whole...WOW!
The breakfast included was just the “topper” in this hotel’s “value” column!
Yes, a review of “highly recommend” for this establishment is in order!
Come, stay, enjoy!

Stayed: September 2018, travelled as a couple
1  Thank phillipl404
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management247, General Manager at Comfort Inn Monterey by the Sea, responded to this reviewResponded September 21, 2018

Please accept a huge thank you from our entire team here at Comfort Inn Monterey by the Sea for your recommendation and kind words you give to our hotel,phillipl404. It is an honor to receive your perfect review and learn of our success in exceeding your expectations as our guest. We can't wait to share your feedback with Samantha, Richard, Caitlin, and our entire team to serve as encouragement as we continue to improve our guest experience. All of us here thank you for staying with us and we look forward to serving you on your future travels to the area.

Cheers,
Samir
General Manager
831-372-2908

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 16, 2018

The rooms are clean and seem recently refreshed. The bathroom was large and I was glad there was no tub, but a decent sized shower instead. Breakfast was plain, but good. Average rate was decent for CA standards.

  • Stayed: September 2018, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Vangogh61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management247, General Manager at Comfort Inn Monterey by the Sea, responded to this reviewResponded September 17, 2018

Dear Vangogh61,

We are grateful to receive your comments and five star rating of our hotel. Thank you for acknowledging our efforts to provide you with clean and updated accommodations and a spacious bathroom. It was our pleasure to make your visit to Monterey just perfect and we look forward to another opportunity to serve you in the future.

Best wishes,
Samir
General Manager
831-372-2908

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 14, 2018

EVERY staff member was involved in making our stay excellent. Richard, Caitlin, and Mary could't have been more helpful.The location of this property was perfect to get onto Hwy1. The morning breakfast was excellent.The landscaping was beautiful. It couldn't have gotten any better. Thank you to the whole staff. PS The picture that show was exactly the room we were given. (Truth in advertising) :)

Stayed: September 2018
1  Thank gardener8764
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management247, General Manager at Comfort Inn Monterey by the Sea, responded to this reviewResponded September 17, 2018

Please accept a huge thank you from all of us here at Comfort Inn Monterey by the Sea for your perfect rating and review of our hotel, gardener8764. It means the world to us to hear of our success in exceeding your expectations and making your visit to Monterey as comfortable as possible. On behalf of our entire team, we thank you for staying with us and we hope to welcome you back to our hotel again soon.

Cheers,
Samir
General Manager
831-372-2908

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 1, 2018

The stay started with a not too friendly staff member at reception. The rooms are clean and functional. While they are reasonable they are not great and are quite small. There is no laundry on site. Beds are comfortable. Bathroom average and dated. We stayed at other Comfort Inns on road trip. This was not up to the standard of others. Breakfast which was included was disgraceful. We elected to go elsewhere. The quality and selection of food on offer was straight out of the freezer. Staff on duty were not helpful with simple request to heat porridge in microwave as one is not provided in dining area.

Room Tip: heap of hotels along road that are better.
  • Stayed: September 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank jcgardiner62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management247, General Manager at Comfort Inn Monterey by the Sea, responded to this reviewResponded September 6, 2018

Dear jcgardiner62,

Thank you for reviewing your recent stay at Comfort Inn Monterey by the Sea. We are happy to hear you found our rooms to be clean and our beds to comfortable for your visit, though we can see we have some room for improvement to ensure a more enjoyable visit for our guests. We will be discussing your feedback further with our team as we strive to provide top notch service and accommodations to our guests. We understand your hesitation to return but we hope to have another chance to impress you in the future should your travels bring you back to our side of town.

Sincerely,
Samir
General Manager
831-372-2908

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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