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Holiday Inn Express Monterey - Cannery Row
Ranked #9 of 55 Hotels in Monterey
Certificate of Excellence
Level Contributor
34 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“SHABBY”
1 of 5 bubbles Reviewed 15 May 2012 via mobile

Cant believe it is n# 8 on this list!!!! It is a shabby hotel from the entrance to the room! Not properly cleaned, common areas appear not to be maintained st all! Noisy: a generator is powered on every 5 minutes, you can hear every step from the floor above. The noise from the tap is a joke!!!
It is the first time I get disapointed with a trip advisor recommendation!!!

  • Stayed May 2012
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Zavar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, 17 May 2012
I am confused by your review and am inclined to believe that you are referring to another Holiday Inn Express (there are two in Monterey; we are on Cannery Row and the other is on Del Monte Ave, next to the Embassy Suites).

While I understand that preferences in decor, etc., change from guest to guest I have a hard time accepting the term "Shabby." The entire entrance to the hotel is brand new as of last year; the entry, lobby, and all common areas are meticulously cleaned and maintained every day. "Shabby" truly is not a fair description of the property in any way. Additionally, we do not use a generator at the hotel so I do not know how the noise could have bothered you.

Our entire staff takes great pride in maintaining high standards of cleanliness at the hotel and I must believe that this review was made in error. Please check to make sure that you have reviewed the correct hotel.
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710 reviews from our community

Traveller rating
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    30
    6
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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La Jolla, California
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 11 May 2012

Stayed here for four nights during a conference, and was very happy. The room was large and well appointed. It was in a great location, far enough away from the main roads to be quite, but right on the bike/walking path so you can get to all the action in minutes. Good restaurants are just steps away.

Room Tip: Ask for a room on the top floor.
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  • Stayed April 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank snakebyrd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, 14 May 2012
We're so happy that you enjoyed the hotel! Sounds like you were able to make use of the bike trail as well, which is great. Thanks so much for writing in to let us know, and from all of us at the Holiday Inn Express Cannery Row in Monterey we look forward to seeing you again next time you're in town!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Niteroi, RJ
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 28 April 2012

This hotel is very well located! Walking a few blocks you'll reach some nice restaurants at Cannery Row St and The Monterey Bay Aquarium.

We found some inesperate flights of stairs to reach our 3rd floor room, and it was pretty difficult to carry on our luggage! However, the room itself was nice and clean, and so was the bathroom. Also, we had no problems with noise there.

The free breakfast was the best i had in my whole trip (stayed in 5 different hotels). The variety was really great: pancakes, scrambled eggs with bacon and sausage, english muffin, diferent flavors of yogurt... Really nice! Also, they served a complimentary Cheese and Wine in the evening during our stay. However, the breakfast is served in the entrance hall, and it's a small area.

Also, the free parking area was just nice.

Overall it was a really nice stay! Would be there again!

Room Tip: As i said before, you'll may find stairs to reach the room. However, the 3rd floor room we'v...
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  • Stayed April 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank damcoutinho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, 30 April 2012
Thank you so much for your very kind review. We're so glad to hear that you liked the hotel (and our free breakfast!) so well and that you enjoyed the free Wine & Cheese Reception.

We're very sorry that there was a problem with the stairs; please do ask for help at the front desk when you come back and stay with us next time and we'll be so happy to have someone help you with your bags.

Thank you so much for taking the time to write such a wonderful review, we're so happy that you enjoyed your stay at the Holiday Inn Express Cannery Row in Monterey and we really look forward to seeing you again!
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Mount Vernon
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 27 April 2012

Stayed one night for business. Obviously an updated older hotel, but nice and in a great location. It feels like it's in a residential neighborhood. Room was very nice and had numerous windows that actually opened. Just a stones throw from the bay and many attractions are within walking distance. The doors to the rooms open directly to the outside not a hallway but I liked that. Eating breakfast in the outdoor courtyard was nice. We are planning to vacation in Monterey in the next couple years and this is where we will definitely stay.

  • Stayed May 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Deron J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, 30 April 2012
We're so happy to hear that you're already planning your next trip to stay with us again! Glad that the hotel worked out well for you, and that you enjoyed eating breakfast in the courtyard. Thanks so much for taking the time to write in, we really appreciate it and look forward to seeing you next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 27 April 2012 via mobile

Priced right
Off the beaten path (only by a block) and adjacent to bike/walk trail.
Rent/bring your bike and go north or south on a whim
After you eat some free breakfast of course!!!

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank KrazyKYYOL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, 30 April 2012
Well thank you very much, we like to think we're centsible folks here at the Holiday Inn Express Cannery Row :). We appreciate your taking the time to review the hotel, and are really glad that you enjoyed the value and convenient location of the hotel. Thank you, and please come again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
san diego
Level Contributor
35 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 23 April 2012

Great location, nice rooms, good breakfast and low rate. Would recommend and stay here again!

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank sandiegans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, 25 April 2012
Fantastic! Thank you so much for the review, we really appreciate it and look forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
79 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 18 April 2012

Nice location and a good value. You can walk to all the sights. Staff was not all that helpful when asked for restaurant recommendations. Clean rooms and nice breakfast buffet in the AM.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank intnltrvlr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
StephanieHilton, Director of Sales at Holiday Inn Express Monterey - Cannery Row, responded to this review, 23 April 2012
Thanks so much for taking the time to write in and let us know about your stay. We're glad that you enjoyed the breakfast and rooms, and hope that you will come and stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Monterey - Cannery Row

Property: Holiday Inn Express Monterey - Cannery Row
Address: 443 Wave St, Monterey, CA 93940-1424
Phone Number:
Region: United States > California > Monterey County > Monterey
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#6 Family Hotel in Monterey
#8 Romantic Hotel in Monterey
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Monterey - Cannery Row 2.5*
Number of rooms: 42
Official Description (provided by the hotel):
Steps to the Pacific Ocean and historic Cannery Row - some rooms with ocean view! Luxurious boutique-style hotel completely remodeled summer of 2010. ... more   less 
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Also Known As:
Holiday Inn Express Monterey - Cannery Row Hotel Monterey
Holiday Inn Monterey

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