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“Family holiday to California” 5 of 5 bubbles
Review of Monterey Plaza Hotel & Spa

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Monterey Plaza Hotel & Spa
Ranked #1 of 55 Hotels in Monterey
Certificate of Excellence
GreenLeadersBronze level
Worcester, UK
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Family holiday to California”
5 of 5 bubbles Reviewed 15 April 2012

In recent years we have travelled extensively and stayed in a number of hotels. This is right up there (with, for example, the Westin Palace Madrid) as one of the very best hotels we have stayed in and our family of 4 would recommend it without hesitation (and hope to return one day). Superb in all respects.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank IALJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,056 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,322)
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English first
Roseville, California
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 14 April 2012

We didn't have an ocean view room but we still could see the water from our location. The room was great and we would stay here again. We ate at the hotel restaurant for dinner. The food was over priced and not good. Our friends did not like their food either. My husband and I had a wonderful breakfast and great service at Rosine's. We would stay at the hotel again. Try the winery across the street and say hello to Snoopy if he is on duty.

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank travelbrat20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michigan
Level Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 14 April 2012

Service was excellent, staff were all very helpful and friendly. Easy walk to all the attractions. Rented kayaks from the shop directly across from the hotel. It was the highlight of the trip. My two teens loved seeing the otters and seals up close. The sea lions on the breakwater were very entertaining. Would highly recommend it.

  • Stayed April 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Soccerdad2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 13 April 2012

Our stay was extremely stress free thanks to the amazing staff at the Monterey Bay Plaza Hotel and Spa. We stayed in a double queen room that was roomier than other double queens we have stayed in. The room was extremely clean and well stocked. The hotel is located right on the shore and is on cannery row which means there is need to drive around to all the tourist spots, everything is right there for you in walking distance. This was huge for us since all the parking lots ask for $10+ to park. We booked a package deal with hotel for room and aquarium tickets which made our trip extremely affordable. If you've never been to Monterey before this would be a perfect pick for you vacation.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank shivohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Little Silver, New Jersey
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 12 April 2012

Enjoyed our stay and very helpful staff. Would recommend and stay again.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CCesario63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danville, CA
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 12 April 2012

Positives: excellent ocean front location, boutique hotel feeling (unique/quality) beautiful, well-kept, great service, valet, spa was good, service at restaurant was very child-friendly. We traveled here with our 3 year olds and our whole Monterey experience was incredibly family friendly.

Neutral comment but families should note: children are not allowed in the pool or spa area. This is an adult-only area. From someone who used to travel without children, I can appreciate this as I wouldn't want my spa experience disrupted by the sound of children (I used the spa while husband babysat kids @ room service meal! Yes it was tranquil!) But if they were older, I think it would be a bummer/inconvenient to have to take them somewhere else to swim.

Criticism: Husband ordered room service, part for him, part off the children's menu. He didn't notice until after they left milk was served in open, breakable glasses. It would have been better if they had put the milk in a non-breakable, closed cup, like they do in the hotel's restaurant. We had our own closed cups in the room & went ahead & dealt with it. Also we could occasionally hear the people in the next room. The management can't do anything abou tthe construction of the walls, but travelers should note while not loud, the walls were thinner than I would like in a place of this caliber. However, overall, I was pleased with my stay & would stay again.

Room Tip: Choose an ocean front room. You'll hear the ocean not the street...
See more room tips
  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tim_and_Cat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NorCal
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 April 2012

This was our first stay at the Monterey Plaza Hotel & Spa but certainly not our last. Its a wonderful location with beautiful views, beach access, clean and comfortable rooms with a cafe and restaurant/bar conveniently located on property. The exceptional service and friendly staff they provide will keep us coming back. Upon arrival we encountered the pleasant and helpful valet attendant who gave us suggestions on where to grab some breakfast and was happy to answer our questions. The reason for our stay was a weekend getaway for our 20th anniversary, which I noted on my online reservation. The lovely woman at the front desk acknowledged that and wished us a happy one. I inquired about upgrade opportunities and was delighted to be offered a fantastic room at more than half off the going rate. We decided why not, let's go for it! The room wasn't available at the time so my ph number was taken and they would call when it was ready. Off we went to enjoy Cannery Row (a short walk) and before long we got the call that our room was good to go. We headed back to get the keys and relax a bit. Earlier we had forgotten to stop at the bell desk to get a claim ticket for our luggage, but the nice gentleman at the bell desk jokingly assured us it wouldn't be a problem finding it cause it was already up in our room! He grabbed the elevator for us and up to the room we went. It was a beauty with 3 balconies, a baby grand piano and a gorgeous ocean view which overlooked the plaza. About a half hour or so later a knock came on our door and another friendly staff member surprised us with a bottle of champagne in a bucket chilling on ice, 2 glasses and chocolate covered strawberries! She asked where she could put them and wished us a Happy Anniversary. Really a nice touch and we enjoyed it immensely! After an amazing day out and about Monterey, we returned to find turn down service was provided. A great treat to get into those robes and unwind to the sounds of the ocean after a perfect day. We decided to get up early the next morning to catch the Easter sunrise and could hear the barking sea lions in the distance as we got dressed. What a beautiful sunrise it was and awesome to have that little beach all to ourselves for a bit. With the binoculars from our room (greatly appreciated because we left ours at home!) we saw sea otters and birds. Later on we brought them with us to spy on the harbor seals during pupping season and even caught a glimpse of some dolphins passing by. While our room was being cleaned one afternoon we stopped off at Schooners Coastal Kitchen and Bar, which we were told was recently renovated and enjoyed great service, a yummy pizza special and tasty drinks. Lovely place. We grabbed a light breakfast at the little cafe one morning and found it just right for our needs. The lobby/bar area was cozy with a roaring fireplace and in the evening there was live music by a lady playing piano and singing. The one thing regretfully missed was a trip to Vista Blue Spa. I hope to remedy that the next time we come! So many positives about our time at the Monterey Plaza Hotel & Spa...the only negative was that we couldn't stay longer!

  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RoxieRycher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
John_V_Narigi, General Manager at Monterey Plaza Hotel & Spa, responded to this review, 7 May 2012
I'm so glad that you had such a great experience with us on your 20th anniversary! It sounds like you had an exceptional time. It makes me proud to know that our hotel and staff treated you with the excellent service we are known for. We sincerely hope that you choose to stay with us again here at the Monterey Plaza Hotel & Spa and thank you for sharing your experience for other readers.

John V. Narigi
General Manager / Vice President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Monterey Plaza Hotel & Spa

Property: Monterey Plaza Hotel & Spa
Address: 400 Cannery Row, Monterey, CA 93940-7501
Phone Number:
Region: United States > California > Monterey County > Monterey
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#1 Spa Hotel in Monterey
#1 Business Hotel in Monterey
#1 On the Beach Hotel in Monterey
#1 Family Hotel in Monterey
#1 Luxury Hotel in Monterey
#1 Romantic Hotel in Monterey
#7 Green Hotel in Monterey
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Monterey Plaza Hotel & Spa 4*
Number of rooms: 290
Official Description (provided by the hotel):
Relax on the water's edge at the Monterey Plaza Hotel & Spa. Dramatically perched over the Monterey Bay and located on historic Cannery Row, the Plaza is the perfect place to enjoy the gentle sounds of the surf, the fresh scent of sea air and all of the activities that the Monterey Peninsula has to offer. The only Forbes Four Star rated hotel in Monterey, the Plaza welcomes you with its warm Mediterranean ambiance and its legendary personalized service. While here, enjoy our roof-top Vista Blue Spa, the European-style Café La Strada, and our waterfront restaurant, Schooners Coastal Kitchen & Bar.For the comfort of our guests, all sleeping rooms and balconies are 100% non-smoking. In addition to taxes, a $27 per night resort fee applies to all reservations, which includes valet parking, guestroom internet, access to the spa facilities and local phone calls. Periodically, the Plaza is host to events such as weddings, dinners and concerts which may be seen and heard from sleeping rooms. Every effort is made to keep the times and volume of these events within reason. ... more   less 
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Also Known As:
Monterey Plaza Hotel Monterey
Monterey Plaza Hotel And Spa
Monterey Plaza Resort
Plaza Hotel Monterey

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