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Reviewed October 7, 2022

I recently stayed at Senza in the Vineyard View room and it was AMAZING.
The staff will go above and beyond to ensure you're having a comfortable stay.

The continental breakfast was good daily, and Wine Tasting with Joe from 6p-7p daily was an added touch.

Kimberly was the best manager on the planet. Tanisha, Matt, Zach, and Rachel all make life better in Napa.

Room tip: views, quiet, peaceful
Date of stay: September 2022
    • Location
    • Cleanliness
Thank 258shanellew
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Graham Y, General Manager at SENZA Hotel, responded to this reviewResponded October 11, 2022

Dear 258shanellew,

Thank you for your feedback from your recent stay with us at SENZA. It is always a pleasure to know when the team makes our guests stay even more memorable, I will be sure to share your comments with them.

We look forward to seeing you again in the future. Thank you again for your review.

Best regards,
Graham

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 7, 2022 via mobile

We stayed at Senza Hotel in Napa in September 2022, if you are looking for a wonderful place to stay the take a look at this place. In comparison to other hotels in the area its super value but thats not really the driver of why I am writing a review, its to let you know a few things about this hotel. Let me share with you some of the thing we liked not in any order.
1/ The staff - the overriding feeling you get is they just care, every member we encountered, from check- in to the cleaning staff were delightful and eager to help, Graham the general manager was super helpful, if you needed something he/they would do everything to make it happen !
2/ Check in - we turned up early and so many US hotels are 3-4pm check in, they got us a room as soon as we were there.
3/ Wine Tours - we are pretty new to the tour scene and we wanted tobook up some of the top winery tours when we arrived but couldn’t .. the reception staff got us booked into places we just couldn’t and at a discounted price (Ashes & Diamonds which is a 2min walk away was a great tour, one I would recommend), also Restaurant recommendations were great as well, from downtown Napa to the great Ad Hoc (Michelin) in Yountville.
4/ The Property - this hotel was without a doubt was one of the cleanest we visited over a 3 week tour of CA, the grounds are immaculate and you can tell by the number of staff that work here, they spend a lot of time and care things, it has pristine gardens and charming architecture. The room we stayed in (room 18 of the Cellar property) was super spacious and really comfortable. Great views over the properties own vineyards.
5/ Breakfast - the included breakfast at some hotel’s can be a bit sketchy, this wasn’t the case at Senza, a wonderfully wide choice of freshly cut fruit and breads/pastries every morning with great coffee (important to me, if you know you know!) and teas etc..
6/ The pool - just the right size and was hardly ever busy give the size of the hotel, a welcome place to rest after busy days in Napa.

I can say that the Senza Hotel was a great launchpad for exploring Napa Valley, but you can also stay put and feel pretty great about doing so.

Date of stay: September 2022
Trip type: Travelled as a couple
Thank ohidolikea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Graham Y, General Manager at SENZA Hotel, responded to this reviewResponded October 11, 2022

Dear ohidolikea,

Thank you for taking the time to offer such a detailed and comprehensive breakdown from your recent visit to SENZA.

As with every review, we share the comments and input with the team, in an effort to identify and remedy any areas of possible improvement. In your instance, it is a case of "hitting the spot" and making your stay one to remember having found your "home" in wine country, for which we are grateful to have been able to do so.

We look forward to seeing you again, when your travels bring you this way once more.

Thank you again for your feedback, it was a pleasure to be able to take care of you both.

Best regards,
Graham

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Reviewed October 2, 2022 via mobile

Excellent vineyard views from 2nd floor room. Large bathroom with dual shower in addition to a large soaking tub that we did not have opportunity to use. Fireplace nice and seating in front of bed very functional. Breakfast in the morning was delicious and over and above. Pool looked nice but we were only there for 2 nights so did not have time to use. We also did not attend cocktail hour since we were out at wineries all day. Walking distance to excellent Italian restaurant. Close to everything. Would definitely stay here again.

Date of stay: September 2022
Trip type: Travelled as a couple
Thank 741louanne
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Graham Y, General Manager at SENZA Hotel, responded to this reviewResponded October 7, 2022

Dear 741louanne,

We truly appreciate you taking the time to offer feedback from your recent visit to SENZA.

We are happy to see you enjoyed your time with us and look forward to seeing you again in the future when your travels bring you to wine country once more.

Best regards,
Graham

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 18, 2022

Service was PERFECT. The Senza exceeded all expectations. Very happy we stayed here. It is very conveniently located. We would stay here again. There was nothing that we requested that wasn't handled. Truly appreciate the Senza Team.

Date of stay: September 2022
    • Sleep Quality
    • Rooms
    • Service
Thank Brian V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Graham Y, General Manager at SENZA Hotel, responded to this reviewResponded September 19, 2022

Dear Brian V,

Thank you for taking the time to share your recent experience with us at SENZA. We are happy to see that you enjoyed your time with us. We look forward to welcoming you back in the future, when your travels bring you to wine country once more.

Thank you again for your feedback.

Best regards,
Graham

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Reviewed September 5, 2022

Loved this boutique resort, clean, classy, they accommodated our request to create a cheese platter when we purchased some wine in house, and when they found my friends lost cell phone they mailed it to him and I just used my credit card to pay for postage. They have cornhole and a massage room, a nice hot tub and pool area with cabanas. The rooms are romantic with an electric fireplace and a large soaking tub (depending on the room u purchase) adjacent to the shower. I love a beautiful bathroom it was

Date of stay: July 2022
    • Value
    • Cleanliness
    • Service
Thank jdotrez
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Graham Y, General Manager at SENZA Hotel, responded to this reviewResponded September 7, 2022

Dear jdotrez,

Thank you for your glowing feedback from your recent visit to SENZA. We hope to see you again soon, when your travels bring you this way once more.

Best regards,
Graham

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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