Hotel had just newly renamed to Hotel Indigo, so we thought service and amenities should be better than its previous Ivy Hotel. We checked in around 8pm at the hotel, headed out straight for dinner and when we returned to our room, I realised my beddings aren't new / clean, I found bit of stains and numbers of different kind of hairs ( you know what that mean :( ) in between the blanket and bed sheets.... grossest things ever!!! So i called Housekeeping and try to get someone to change the beddings for me, that was around 10PM, apparently no one from Housekeeping working by that time, so hotel front desk try to arrange someone ( after an hour ) to give us a 'new bed sheet' and we had to wrap ourselves to sleep between the used blanket and bed sheets... ewwwwwww worst hotel experience ever...
Next morning we found out the Housekeeping storage room is just RIGHT OPPOSITE to our room, when the cleaning ladies was super noisy chatting and banging the doors at 9AM...
Poor AC system by the way... either super cold, or super warm.
- Official Description (provided by the hotel):
- You deserve to go wine tasting in wine country, which is exactly what's in store for you around this gorgeous Napa hotel. Wineries, world-class restaurants, and hiking and cycling trails abound in this region. Your Napa hotel is close to the entire splendor of the area. Spend an afternoon touring different wineries and selecting a new favorite merlot. There are several great golf courses near the hotel, too. We're not just a great Napa hotel located near wineries. The proximity to Napa Valley world-class restaurants and local agricultural attractions is unbeatable. We're the only hotel in downtown Napa with an outdoor swimming pool and hot tub. You don't need to be at the beach to work on your tan and enjoy a refreshing dip in turquoise waters. Guests are in luck because we're the only Premier Best Western in all of California. That means extra doses of luxury, amenities and service at this Napa hotel. Our deluxe, complimentary full breakfast features waffles, breads and pastries, yogurt, cereal, hot eggs, hot breakfast meat, fresh fruits, and 100% Arabica coffee and chilled juices. The Napa Valley Wine Auction attracts travelers from around the world. This Napa hotel is within walking distance to local transportation, and has great customer service, free Wi-Fi in the rooms, and free parking. Don't miss out on the local winemaker reception hosted in the lobby every Friday. The opulent, avant-garde boutique Napa hotel provides a stunning beginning to any trip. Friendly staff members are happy to help guests plan a day's agenda. Enjoy the great outdoors in style with a bicycle ride around town. Photographers and nature lovers delight in the endless beauty of Mother Nature. A stroll around town or a hike on one of the local trails will have you right in the middle of the adventure. Your gorgeous Napa hotel is an entryway to the unique experience of downtown Napa Valley. Reserve an unforgettable stay at Ivy Hotel Napa right now! ... more less
- Reservation Options:
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- Also Known As:
- Chateau Hotel Napa
- The Chateau Hotel
- Hotel Indigo Napa Valley CA