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“Great Hotel, Wonderful Service”

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Hyatt Regency Newport Beach
Ranked #7 of 18 Hotels in Newport Beach
GreenLeadersGold level
Reviewed 19 September 2017

Great location, front desk staff was friendly, efficient and was great. Our room was large,clean and comfortable,and we loved sitting on the balcony watching the guests play giant chess. This is a beautiful resort.In the morning, we decided to have our breakfast in the restaurant. We both had the buffet which was $26.The hostess was short tempered when we asked if we could sit inside because it was too hot outside. She said I don 't know if it's available WE counted 10 empty tables, she pointed to a table in the corner and disappeared. Our waitress was grumpy.We decided on the buffet so we could serve ourselves. This buffet was just fair,and fruit flies all over the fruit. We mentioned this to our waitress,and she said, that's good protein!! We left the hotel for all other meals.

Room Tip: South side rooms are quieter.
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  • Stayed: September 2017, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Hannah G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley R, Guest Relations Manager at Hyatt Regency Newport Beach, responded to this reviewResponded 20 September 2017

Thank you for taking the time to share your feedback. I apologize for your negative experience in our restaurant. I have forwarded your comments to our food and beverage manger to follow up with their employees. We are happy to hear you enjoyed all other aspects of your stay and hope to welcome oyu back again soon!

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124 - 130 of 1,754 reviews

Reviewed 19 September 2017

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Rosemary F
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ashley R, Guest Relations Manager at Hyatt Regency Newport Beach, responded to this reviewResponded 20 September 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 19 September 2017

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank 587clarkj
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ashley R, Guest Relations Manager at Hyatt Regency Newport Beach, responded to this reviewResponded 20 September 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 September 2017

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Dillon W
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Ashley R, Guest Relations Manager at Hyatt Regency Newport Beach, responded to this reviewResponded 19 September 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 16 September 2017

The hotel is a little older and hasn't been updated. Rooms are large , clean, and comfortable with older rugs and furniture. Large planes pass frequently, so the noise might bother some people. We really appreciated the wonderful staff.

  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank JudySB_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley R, Guest Relations Manager at Hyatt Regency Newport Beach, responded to this reviewResponded 19 September 2017

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

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Reviewed 16 September 2017 via mobile

We stayed here for 3 nights. I really can't fault the hotel. The rooms are lovely, clean, & well appointed. Communal areas are also great. Absolutely loved sitting around the firewall to enjoy a relaxing drink at night!
The hotel is a 60 minute drive from LAX, is well situated for exploring the OC, LA, and the surrounding area. Newport Beach is beautiful & it is a walkable distance to the town centre, however, it is uphill back so might be difficult for less able people. Fashion island, with its shops & restaurants, is a few minutes car drive, still within walking distance.
My only complaint is that we didn't stay here for long enough! Will definitely stay here again.

Stayed: August 2017, travelled with family
Thank Janeyd65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley R, Guest Relations Manager at Hyatt Regency Newport Beach, responded to this reviewResponded 19 September 2017

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

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Reviewed 15 September 2017

Front desk staffs are inefficient and slow.
Room service food was not delicious.
Rooms are clean and when requesting for things staffs are nice.
The pool was nice and big.
Location is not that great coz you can hear planes flying all the time.

  • Stayed: September 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank N6635CLsandys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashley R, Guest Relations Manager at Hyatt Regency Newport Beach, responded to this reviewResponded 19 September 2017

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

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Additional Information about Hyatt Regency Newport Beach

Address: 1107 Jamboree Rd, Newport Beach, CA 92660-6219
Phone Number:
Region: United States > California > Orange County > Newport Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Newport Beach
#6 Luxury Hotel in Newport Beach
#6 Spa Hotel in Newport Beach
#13 Business Hotel in Newport Beach
Price Range: $252 - $419 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Regency Newport Beach 4*
Number of rooms: 403
Official Description (provided by the hotel):
Situated on 26 beautifully landscaped acres, offering style and luxury in the heart of the city’s best shopping, dining and entertainment venues. Minutes to Fashion Island and Balboa Island and centrally located on Jamboree and Pacific Coast Highway providing easy access to major attractions & theme parks, local beaches and business. Ideal setting for groups and events featuring high-tech meeting space and tropical outdoor venues, this landmark hotel easily accommodates functions of all sizes. With its rich blend of Pacific, Indonesian and Mediterranean styles, the Hyatt radiates the warmth and charm of this unique beach community unlike any other hotel in the area. ... more   less 
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Also Known As:
Hyatt Regency Newport Beach Hotel Newport Beach
Hyatt Newport Beach

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