With a AAA 4-diamond rating, I expected this to be a top-notch hotel, and I was very disappointed. Despite being located in an office park near the John Wayne / Orange County airport, the property had a mandatory $28 valet parking charge, and the service was terrible (15-minute wait for your car every time you want to leave). The $14 upcharge for Internet access is a pet peeve of mine, as most hotels provide it for free, but at least the bandwidth was good. The front desk staff was not helpful during check-in and didn't deliver a copy of my statement to my room, making me stop at the desk to check out in the morning. I was also awakened at 3 am by banging doors and loud conversations outside my room, making me feel like I was staying at a Motel 6. The only saving graces were that the room itself was nicely appointed and the bedding and pillows were among the best I've had at hotels.
- Official Description (provided by the hotel):
- The Duke Hotel Newport Beach in Southern California radiates a dramatic feel from both an architectural and design standpoint. Each and every aspect is designed to surround you in total 'O.C.' Luxury. To complete the luxury hotel experience, The Duke Hotel Newport Beach is thrilled to also offer its full-service urban Spa, TheSpa Sante. With more than 8,000 square feet of space, the Spa features eight decadent spa treatment rooms offering the finest in spa services and using only the finest in products and techniques. Prepare to be pampered like never before! The Duke Hotel Newport Beach welcomes you to the charm and allure of Southern California with its sun-drenched beaches, world-class shopping, and exciting nightlife! The Duke Hotel Newport Beach offers 440 luxury guest rooms, including 54 exquisite suites, most feature over-sized soaking tubs. The Duke Hotel Newport Beach is also gaining favor as one of the most ideal locations for weddings. Of all the special moments of your life, there are very few that approach the importance of your wedding day. Having your wedding with us in beautiful Newport Beach means it will be filled with the class and elegance you've always dreamed of. All guests receive daily courtesy shuttle service to and from John Wayne Airport, Fashion Island, South Coast Plaza, The District and Balboa Island. For rental car information, please contact on-site Hertz Rent-a-Car. The Duke Hotel Newport Beach offers wireless Internet access available in all of our meeting rooms, as well wireless high-speed Internet access in each guestroom. Year-round, guests can enjoy relaxing at the hotel's Palms Pool and Cabanas, reserve your private cabana today. The re-designed self-serviced Business Center accommodates the needs of its corporate guests. To best enjoy our Newport Beach, California hotel's amenities and the riches of Orange County, consider one of our many appealing packages available and maximize your visit to the OC. ... more less
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- Also Known As:
- Fairmont Newport Beach Hotel Newport Beach
- Newport Beach Fairmont