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“Easy for airport park and fly”

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Red Lion Hotel Oakland International Airport
Ranked #15 of 49 Hotels in Oakland
Reviewed 20 June 2016

This is a good option for a one night quick stay before/after a flight. It's no frills, rooms are fine, beds pretty comfortable, easy access with shuttle to the airport. We left car for 9 days, stayed one night on the way out, and again on the way in. The staff was warm and welcoming.

  • Stayed: June 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank Nicole N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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135 - 141 of 429 reviews

Reviewed 10 June 2016 via mobile

Accessible and close to airport, no frills, no extras, rooms are ok and clean!
The Bistro has a limited menu but the food is not bad.
I couldn't have breakfast because the Bistro was so full I could find a seat.
Prefer to pay a little extra for added services, like room service!

Stayed: June 2016, travelled on business
Thank Armando J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2016

The hotel is located at a close proximity to the Airport. Rooms are neat and clean, Room size is also good. Its best for passengers who have an onward connection as it is far from the city, It is a value for money hotel. For short stay , its good.

Room Tip: Choose lower floors as there are NO Elevators
  • Stayed: June 2016, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Anil007nagaon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 June 2016

Another great stay at Red Lion (June 1st to 2nd) and I enjoyed the VERY COMFORTABLE BED and polite and professional employees. Another shout out to Sherry Hudson (The Bistro) who made my breakfast better because of her great attitude and just being plain NICE!! Housekeeping also went out of their way retrieving a forgotten item from my room after I checked out.

I would advise the hotel to fix the ice machines on ALL floors so guest do not have to go floor to floor in search of ice.

All said, I look forward to my next trip!

- Lisa W.

Room Tip: Great employees and COMFORTABLE beds.
  • Stayed: June 2016, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2016

Closer to Oakland Airport. Free shuttles timings from Airport are not consistent. Breakfast not impressive. Outlets of Starbucks and Subway are within a walking time of 15 minutes. Complimentary WIFI available. Suitable for low end travelers.

  • Stayed: May 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank venscorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red Lion O, Front Office Manager at Red Lion Hotel Oakland International Airport, responded to this reviewResponded 2 June 2016

Dear Venscorp,

Than you for your recent review. Our shuttle runs on a schedule which is every half hour and we are only six minutes from the airport which is convenient for most travelers.
Sincerely,
Carmela Royce
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2016

We have stayed here several times before but staff is never the same. We stay here to go see the A's play at the Coliseum. This time we purchased two rooms because my mother-in-law was flying in from MI. First problem was they arrived at the airport. It took 55 minutes for the shuttle to pick them up. It is less than 5 minutes away. They called when the arrived, after 30 minutes, and again just before they were finally picked up. Each time a new excuse. At the desk they asked for rooms next to each other but were given rooms in different buildings. After switching rooms we arrived to a room with a broken phone and broken partition on the balcony. At this point we didn't have time to deal with it because we needed to get to the game. We should have had plenty of time but spent 2 hours dealing with the shuttle that didn't arrive and checking in. We got to the lobby and were excited to find that the shuttle was there. He said he had to go to the airport first but we got on anyway because we were afraid to wait. The new BART line is open from the airport to the Coliseum and while we were on the shuttle the driver told us that he doesn't go to the Coliseum anymore and left us at the airport. We walked to the new BART line which was nice but cost us $30 ($6/ea for 5 of us) for a two minute ride to the Coliseum!! There was no way to tell the cost before boarding because you pay at the end of the ride! For reference, the taxi ride back from the Coliseum to the Red Lion was only $8.50. It would have been nice for someone at the hotel to let us know that. To add insult to injury, every other hotel nearby still services the Coliseum. We saw shuttles there waiting from the Holiday Inn, Courtyard, and Best Western. All of these hotels are superior to the Red Lion. The only reason we chose the Red Lion is because they have balconies on the back wing rooms where we can sit while our kids fall asleep. But it isn't worth it! The rooms smelled horrible this time too. Like mold. And my mother-in-laws room had a huge water leak under the sink. Soaked two full size towels in two hours. And the staff don't care. They are so used to making excuses they all have different stories. We will go back to the Holiday Inn. No balconies but at least they have a shuttle that still runs to the Coliseum and a decent breakfast restaurant.

  • Stayed: May 2016, travelled with family
    • Location
    • Rooms
    • Service
Thank lastick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red Lion O, Front Office Manager at Red Lion Hotel Oakland International Airport, responded to this reviewResponded 2 June 2016

Dear lastick,

We are very sorry about the bad experience you uncounted during your stay with us. We are training new front desk agents and working very hard to improve our guest experience. We appreciate your feedback so that corrections can be made so that this issues do not happen again. Please accept our apologizes.
Sincerely,
Carmela Royce
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2016

We stayed a few nights while shipping stuff from the port and flew out of Oakland airport. The staff were very friendly when checking us in and during our stay. We also ended up staying an extra night because our flight got cancelled. They give you food vouchers for breakfast but not sure if it's just the restaurant or the time we went but it was mostly Asian food. So we had cereal and fruit. It all looked good, just not what we are used to when eating breakfast. Sadly it was too chilly for the pool, but it looked nice. There is secure parking also. When I was deciding on hotels a friend who often travels told me to stay here and get a tower room. I think she said a tower because its actually connected to the hotel. There are other buildings that have rooms but you have to walk through the parking lot and since we have 5 children I think she knew this would be more convenient. The laundry is in another building. My only complaint is I wish they had deodorant for when our flight was cancelled...We didn't have a rental car that day so just stayed at the hotel and we were pretty stinky and nervous for flying the next day. I have heard this is not the best location, crime wise so we just stayed inside at night. Although we did walk back from a restaurant one night and didn't feel in danger at all.

Room Tip: Pick a tower room if you want to be in same building as restaurant and front desk
  • Stayed: December 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank Ecrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Red Lion O, Front Office Manager at Red Lion Hotel Oakland International Airport, responded to this reviewResponded 2 June 2016

Dear Ecrook,

It is our please to have had you and your family stay with us. We are happy that we were able to give you and pleasant and comfortable stay during your time in Oakland. We hope that you and your family return and see the improvements we are making in our rooms and restaurant as well.
Sincerely,
Carmela Royce
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Red Lion Hotel Oakland International Airport

Address: 150 Hegenberger Rd, Oakland, CA 94621-1422 (Formerly Park Plaza Hotel)
Region: United States > California > Oakland
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #15 of 49 Hotels in Oakland
Price Range: $180 - $324 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Red Lion Hotel Oakland International Airport 3*
Number of rooms: 189
Official Description (provided by the hotel):
Welcome to Red Lion Hotel Oakland International Airport! Arrive and be greeted by comfort and convenience aboard our complimentary Oakland Airport shuttle. While you're here, take advantage of our outdoor pool after a workout in our 24-hour fitness center and rest comfortably in one of 189 beautifully-appointed accommodations, including rooms with private balconies. Awake to fresh air on your very own private balcony, stay connected with complimentary Wi-Fi and order room service or head down to our on-site restaurant for a delicious breakfast. Offering six flexible meeting rooms for business and social occasions, full-service catering, and state-of-the-art A/V support, Red Lion Hotel Oakland International Airport is a desirable choice for casually luxurious meeting venues in the Bay Area. ... more   less 
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Also Known As:
Park Plaza Hotel Oakland
Park Plaza Oakland
Oakland Park Plaza

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