We really liked this hotel. My only complaint would be that front desk staff could be more proactive in explaining their shuttle bus system when customers ask about it. We came in the morning, having been assured that we could park our car, use the shuttle to get to the Bart station, and check in when we returned from the city. We were simply told that the shuttle runs every 30 minutes. When we returned to the shuttle stop at the airport, we waited and waited (tired from a day of sightseeing and chilled by the breeze as the sun set,) until we finally called and were informed that needed to call to let them know- they didn't work on a regular run no matter if anyone was waiting, like we saw other hotels vans doing. I applaud the environmental impact of that, but when we were in the hotel that morning, desk staff had the opportunity to inform and provide service. We called, they came, and when we finally got there to check in, I saw the sign on the counter with very small type explaining the process.
Other than that- which is minor, staff was very helpful and accommodating and we really appreciated our time there.
- Official Description (provided by the hotel):
- Welcome to Oakland Airport Executive Hotel! Arrive and be greeted by comfort and convenience aboard our complimentary Oakland Airport shuttle. While you're here, take advantage of our outdoor pool after a workout in our 24-hour fitness center and rest comfortably in one of 189 beautifully-appointed accommodations, including rooms with private balconies. Awake to fresh air on your very own private balcony, stay connected with complimentary Wi-Fi and order room service or head down to our on-site restaurant for a delicious breakfast. Offering six flexible meeting rooms for business and social occasions, full-service catering, and state-of-the-art A/V support, Oakland Airport Executive Hotel is a desirable choice for casually luxurious meeting venues in the Bay Area. ... more less
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- Also Known As:
- Park Plaza Hotel Oakland
- Park Plaza Oakland
- Oakland Park Plaza