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“Absolutely fabulous. Not one thing negative to say.”

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Azure Hotel & Suites Ontario, A Trademark Collection Hotel
Ranked #3 of 41 Hotels in Ontario
Certificate of Excellence
GreenLeadersGold level
Reviewed 12 February 2012

After a long day at a nearby conference, my colleague and I entered the Ayres hotel in Ontario and were greeted with friendly, amenable employees. The atmosphere in the lobby was welcoming and alive with visitors, all seemingly happy as well. The place was clean and up to date - which to this reviewer is important. Our room was fantastic! Two queen beds separated by a short wall that could be further separated by louvered "shutters." We cleaned up and having a little time before our banquet began, went downstairs and had a complimentary glass of wine. The bartendress was funny and friendly. A single word to describe the entire place: "warm." The bed was comfortable - everything clean and up to date - just as it was in the lobby, halls, and elevator - and plenty of room to move about. I have stayed in the Anaheim Ayres and was just as pleased. The complimentary breakfast in the morning was perfect before another day at the conference. And the amazing thing? The price. This is the deal of the era!

  • Stayed: February 2012, travelled on business
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Thank Johamlit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Azure Hotel & Suites Ontario, A Trademark Collection Hotel, responded to this reviewResponded 14 February 2012

Dear Johamlit -

Thank you so much for your positive review and for taking the time out of your busy day to let others know about our hotel. It is fantastic to read that you found the accommodations, amenities, breakfast, and service to your liking. I am humbled by your kind words and thrilled we were able to provide you with such a warm experience. I am lucky enough to be gifted with a phenomenal group of fun, friendly, and hardworking team members who truly care about the guest's experience and comfort, so I will be sure to share your comments with them as well. Again, thank you so much for your review. We look forward to your next stay!

Safe travels,

Amy Delgadillo
General Manager

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769 - 775 of 852 reviews

Reviewed 11 February 2012

Stayed a week for Road to Califronia. Even though it was busy, service was great.

Room Tip: There are rooms on the ground level facing inwards to the courtyard which would be great when the we...
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  • Stayed: January 2012, travelled solo
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Thank Sandra B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Azure Hotel & Suites Ontario, A Trademark Collection Hotel, responded to this reviewResponded 13 February 2012

Dear Sandra B. -

Thank you very much for your review of the hotel. While conventions and meetings at the nearby convention center can mean a busy hotel, we try our very best to ensure each guest is warmly welcomed and receives the highest level of service. It is wonderful to know we were able to provide you with exceptional service. Thank you as well for mentioning our courtyard rooms in your room tip. We have several wonderful rooms that open up to the beautifully landscaped courtyard, the majority of which also contain jetted tubs. We are always happy to book these rooms for potential guests when requested. Hopefully we will be able to welcome you again soon!

Warm regards,

Amy Delgadillo
General Manager

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Reviewed 10 February 2012

What a wonderful place to stay for a convention at the Ontario Convention Center! They served the best complimentary breakfast we've had at any hotel. The room was very comfortable and well appointed. We enjoyed free wi-fi in our room. Perhaps the best feature is the free shuttle. It drove us to and from the airport, and we took it to the mall and out to dinner. We never had to wait very long to be picked up. The front desk was very professional and helpful, always cheerful and with a smile. When we compared notes with others at our convention staying at a nearby hotel, Ayres won hands down.

  • Stayed: February 2012, travelled on business
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Thank Jon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Azure Hotel & Suites Ontario, A Trademark Collection Hotel, responded to this reviewResponded 13 February 2012

Dear Jon S -

Thank you so much for your wonderful review. It was such a pleasure welcoming you as our guest, and I am happy to know that you found our accommodations and amenities pleasing. With the Ontario Convention Center, LA/Ontario International Airport, Ontario Mills Mall, and other attractions so close we find it helpful to provide free shuttle service to the local area for our guests. I will be sure to share your comments with the team and, specifically, the front desk. We look forward to hosting your next stay.

Sincerely,

Amy Delgadillo
General Manager

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Reviewed 30 January 2012

I really enjoyed my 2-night stay at the Ontario Airport/Convention Center Ayres Hotel & Suites. The rooms are huge, with free wi-fi or ethernet DSL, extremely comfortable beds, small bar with microwave and mini-fridge. The hotel staff is very friendly and helpful. They offer a full breakfast free and lunch was very affordable. I live in town but stayed here so I could be close to business friends and acquaintances from the Leadership Success Summit at the Convention Center. I'm glad I learned about Ontario's best kept secret hotel.

  • Stayed: January 2012, travelled on business
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Thank LindaQbqRussell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Azure Hotel & Suites Ontario, A Trademark Collection Hotel, responded to this reviewResponded 2 February 2012

Dear LindaQbqRussell -

Thank you for your review of Ayres Hotel & Suites Ontario Convention Center and for helping to get the secret out. There is nothing more satisfying than knowing our guests have had a comfortable stay with us, no matter if they live near or far. I am pleased you enjoyed the accommodations and amenities as well as the service as I am blessed to work with am amazing team. I will be sure to share your comments with them. Thank you again for your review and we hope you will stay with us again in the future.

Safe travels,

Amy Delgadillo
General Manager

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Reviewed 28 January 2012

After spending several days at a conference at the Ontario Convention Center, it was a wonderful experience to be able to either walk across the parking lot or call for the shuttle to pick me up and bring me "home". Ayres Hotel & Suites was a pleasure each day with a fully prepared breakfast waiting each morning including coffee, fresh fruit, cereals and eggs, bacon, sausage, waffles, pancakes or french toast.

Upon my return each evening, the desk clerk asked how my day was and even remembered my name....so delightful. The rooms are spacious and overlook a cute courtyard with a nice pool. The shower is great with plenty of hot water!!! The beds are like sleeping on a cloud; so comfy. The desk has a hookup for your laptop or you can go wireless and if you decide you don't want to leave your room, you can order room service from the cafe menu. There's also a mircowave and tiny fridge in the room. I loved visiting the cafe grille downstairs each night as it gave me a chance to visit with other guest. The staff was great. I enjoyed the wine tasting also. There's a workout room and the lobby has this huge fireplace to relax by.

Next time you're in Ontario, stay here....you'll be so glad you did!!!

Room Tip: Ask for a 3rd floor courtyard room.
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  • Stayed: January 2012, travelled on business
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Thank kap714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Azure Hotel & Suites Ontario, A Trademark Collection Hotel, responded to this reviewResponded 2 February 2012

Dear Kap714 -

Thank you so very much for your kind review. What a wonderful treat to learn how much you truly enjoyed your stay with us. I am so thrilled that the amenities and services were to your liking and that you felt comfortable and welcome, as that is what gives the team here at the hotel the most pleasure. We are hopeful that you will return soon!

Sincerely,

Amy Delgadillo
General Manager

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Reviewed 24 January 2012

Convenient to the airport and the Ontario Convention Center, it is our first choice in staying in Ontario for the Road to California Quilt Show. Recently redecorated, beautiful furnishings, comfortable lobby that makes you want to sit by the fire with a glass of wine, which is complementary Mon-Thurs. Breakfast is included and the staff always aims to please. We are happy to return year after year. The beds are comfortable, the shuttle will take you where you need to go.

  • Stayed: January 2012, travelled with friends
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Thank NadineInPhoenix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Azure Hotel & Suites Ontario, A Trademark Collection Hotel, responded to this reviewResponded 1 February 2012

Dear NadineInPhoenix -

Thank you so very much for your review of Ayres Hotel & Suites Ontario Convention Center. It is so wonderful to hear that we are able to host you year after year here at the hotel and you remain comfortable and happy to return. I am also pleased that our amenities and decor are satisfying to you as well as the team works very hard to provide the best for our guests. We are excited for your return during next year's quilt show. Hopefully you will visit us before then as well!

Safe travels,

Amy Delgadillo
General Manager

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Reviewed 19 January 2012

The room was great! We had a jacuzzi tub. The 2 beds were separated with a wall for some privacy. The pool area was beautiful (nice greenery and furniture). Very close to Ontario Mills Mall for good shopping. Close to Corona where my son was wrestling. I was disappointed that I didn't have more time to enjoy the room. We'll stay there again!

  • Stayed: December 2011
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Thank Packersfan1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AyresHotels, General Manager at Azure Hotel & Suites Ontario, A Trademark Collection Hotel, responded to this reviewResponded 26 January 2012

Dear Packersfan -

Thank you so much for your review of our hotel. We truly appreciate your kinds about the grounds and room. I will be sure to share them with my team so they know they are appreciated. We look forward to your return visit!

Safe travels,

Amy Delgadillo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Azure Hotel & Suites Ontario, A Trademark Collection Hotel

Address: 1945 E Holt Blvd, Ontario, CA 91761-2116 (Formerly Azure Hotel & Suites Ontario Airport)
Region: United States > California > Ontario
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Ontario
#2 Romantic Hotel in Ontario
#2 Best Value Hotel in Ontario
#2 Family Hotel in Ontario
#3 Business Hotel in Ontario
Price Range: $109 - $207 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Azure Hotel & Suites Ontario, A Trademark Collection Hotel 3*
Number of rooms: 167
Official Description (provided by the hotel):
Azure Hotel & Suites Ontario Airport, formerly the Ayres Hotel & Suites, is a delightful combination of warm hospitality and modern convenience in a premier Southern California location. Whether you're here for a short business visit or a long, relaxing retreat, you'll find all of the luxurious guest rooms at Azure Hotel & Suites Ontario Airport are impeccably appointed with a full suite of complimentary amenities including our signature, triple sheeted Dream Sleeper beds, flat screen TVs, refrigerators, coffeemakers, well-lit work desks and Wifi, iHomes, hairdryers, curved shower rods, and hookless shower curtains. And every morning you will start your day right with our complimentary full American breakfast. Many of our 167 guest rooms also open to the beautiful courtyard, which offers a calming respite to the weary traveler. Azure Hotel & Suites Ontario Airport is right where you need to be in Ontario, California. Engage in some retail therapy at the Inland Empire's primary tourist attraction, the renowned Ontario Mills Mall. Conveniently located within walking distance, the Ontario Convention Center plays host to many expos and events that are of high popularity among guests. After the events stay in and relax at the fabulous Courtyard Grille, located right in the hotel! ... more   less 
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Also Known As:
Ayres Hotel & Suites Ontario Airport / Ontario
Ayres Hotel And Suites Ontario Airport / Convention Center
Ayres Hotel Ontario Airport

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