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“Excellence is in the Details”

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The Hacienda at Warm Sands
Certificate of Excellence
Penngrove, California
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellence is in the Details”
Reviewed 8 February 2012

Whenever we want to luxuriate in the warmth and beauty of a serene resort where every detail of the experience has been considered, we come to The Hacienda. Once we check in, our every need is anticipated. The suites are stylishly luxurious with overstuffed couches, multiple flat screen TV's, kitchen and contemporary marble bathrooms. The carefully landscaped grounds offer 2 pools and hot tub but due to the small number of units we feel like it's our own private Palm Springs home, with an impeccable staff always eager to serve. For couples seeking quiet retreat, individuals who just want uninterrupted R and R you couldn't ask for a better indulgence to give yourself than the Hacienda.

  • Stayed February 2012, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
6 Thank Richard6975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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412 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (115)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Newport, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 February 2012

I stayed here for a week with my 'better' half in late January 2012/ early February and searched through various properties available in Palm Springs before taking the plunge and booking this resort. This certainly had some of the best reviews and seemed to match exactly the right mood and type of holiday I was after. It actually exceeded my expectations and we both loved the place! The hosts (Jim and Maurice) are welcoming - as are all the staff you will meet - Steve, Tom & the rest of the team! They are all so warm and friendly - nothing is too much trouble - very helpful - and are 'there' if you need them - but discreet and 'invisible' if you don't! There are only 10 suites - so with the two pools & spa bath, very comfortable sunbeds in beautiful and well maintained gardens - you could 'opt' to be sociable with other guests - or simply relax in your own 'away from it all' world! We actually had one of the swimming pools to ourselves on several occassions - fab! Saying that - it was good to chat to our fellow guests over lunch or simply to find out what they had been up to during the day. A very relaxing resort in a fantatsic location in Palm Springs - less than an hour's drive to the Joshua Tree National Park - well worth a visit. The Aerial Tramway is less than 20 minutes away - another fab day out giving you fantatsic views over the surrounding area. Oh..and the night life - leave the car behind as all the pubs (including the gay bars) and restaurants are literally within a 15minute walk! Although most californians think you are mad to walk - you really can leave the car behind and head to S.Palm Canyon Drive - where you'll find most of the restaurants and shopping area, E.Arenas road is where you'll find the main 'gay' hub of pubs - although there are one or two scattered elsewhere. We felt no need to drive at night to go to any of these places - the Hacienda is in a really great location. From the welcome on arrival, the relaxed breakfasts, the bonus of lunch when lazing by the pool - or coming back to the resport and finding lunch waiting for you in the fridge (!) if you've been out exploring for the day, combined with the level of service provided and quality of the room (We stayed in the smallest 'Patio Room - which was private, secluded and perfect for a relaxing 'get away') this resort hit the spot! Full marks all round! Have no hesitation in recommending this place to others. I am always weary of chosing resorts based on web sites only (especially when it comes to 'gay' accommodation) - but if you are looking for a more refined, upmarket get away from it all relaxing 'home from home' - book now! I know you will not be disappointed - this is the first place I have stayed where I actually wanted to write a review for Tripadvisor and sing the merits of my stay - as I don't have a single negative comment to make about the Hacienda! Ian.

  • Stayed January 2012, travelled as a couple
    • Value
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Helpful?
9 Thank IanNewportSouthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, California
Level Contributor
121 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 23 January 2012

We stayed here for three days over my partner's birthday weekend. To say this is a luxury property is an understatement. It is the ultimate in luxury for the gay man. The hotel consists of 10 suites, 2 pools and a hot tub. Breakfast is delightful each morning and lunch is spectacular--delivered to your room or to the pool, wherever you are at the time. There was so much food that one day we did not go to dinner--just had leftovers. We were pampered so much that we hated to leave. The suites are luxurious, large and fully equipped. The owners have thought everything through so that one need not think, search or have any concerns. We even appreciated the hangers in the closet--not fixed to the bar so that the clothing could be removed easily. Our suite had a fireplace, a two man shower, full kitchen, 2 TV's and the most comfortable bed I could imagine. 900 square feet of total luxury.
If you wish to stay in a special place for a special celebration, this is the place.

Room Tip: Every suite is wonderful (we visited them all). The Grand Deluxe Suite had the fireplace. Every suit...
See more room tips
  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Osidemike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 January 2012

What a great experience I had visiting your resort over the Christmas holiday! Great staff who are so friendly and take special care of you during your stay. Very clean facility with everything you need. Thanks to Steve and everyone who made it special.

Thanks for the great weather too!
See you next time.

A friend from Phoenix!

  • Stayed December 2011, travelled solo
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank TC AZ C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 January 2012

A great place to stay. The hosts and staff are primo and really friendly and professional.
My only obeservation for improvement would be if there are two staying in a room to have two apples instead of one in the welcome basket and have coffe capsules replenished daily for early risers that plan to head out before breakfast if they have plans to hike, bike etc.

The room was comfortable and, clean and great bed and pilllows. Our shower tiles however were falling off and the sink's wood finish was all peeling. Things should be kept up better in those respects when paying top dollar for a $300. a night room. The hot water pipes should be insulated and not to have to run water for several minutes, Knowing how precious water is in Palm Springs, La Hacienda states on their laundry card about towel reuse to conserve natures water and we did, However,not insulating your pipes would be not be a testamonial of your support on sustainability.

The bottle of champagne was very thoughtful and a nice touch. We enoyed it on New Year's Day day by the pool.

We will return and hope room #4 is in shape shape.. Thank you for our wonderful stay.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank Claudio C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 27 December 2011

Easily the best of the gay and clothing optional resorts...extra-clean, well-managed, and absolute zero "creep factor". The rooms are spotless (housekeeping service daily/as requested) and beautifully decorated. The pools and grounds are immaculate right down to the smallest detail. The staff are friendly and truly go out of their way to ensure that your stay is a pleasant one.

There's really no reason to book anywhere else - we stayed for just four nights and REALLY hated leaving.

Will definitely return.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank J0hnFlannery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
43 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 30 November 2011

This has to be the best resort in the Warm Sands area of Palm Springs, if not the whole of Palm Springs. But, it comes at a cost. If you want luxury, you have to pay for it and our time there was well worth the money.

The breakfasts are fantastic and the lunches (I don't think any other resort does lunch) are even better!

Can't wait to go back!

  • Stayed December 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank ackcon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Hacienda at Warm Sands

Property: The Hacienda at Warm Sands
Address: 586 S Warm Sands Dr, Palm Springs, CA 92264-7633
Phone Number:
Region: United States > California > California Desert > Palm Springs
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 43 Speciality Lodging in Palm Springs
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Hacienda at Warm Sands 5*
Number of rooms: 10
Official Description (provided by the hotel):
A small super-deluxe resort with a gay male clientele. All suites (500 to 850 sq. ft.) except for one room. Two pools, fireplaces, plantation shutters, plush linens and personal service. A staff to guest room ratio of one-to-one. Breathtaking mountain views and quiet location. Expanded continental breakfast and catered lunch included in rates. In-suite massage services arranged. ... more   less 
Also Known As:
The Hacienda At Warm Sands Hotel Palm Springs

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