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Renaissance Palm Springs Hotel
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Reviews (1,691)
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All reviewspool areaconvention centerupgraded to a junior suiteself parkinglobby barfree shuttlelarge hotelhotel is beautifullarge poolgreat poolwalking distance to downtownfire pitmountain viewresort feeconferencevaletwyndham
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Reviewed March 26, 2012

Enjoyed the Renaissance Palm Springs for an overnight stay. Property is beautiful, conveniently located, and well appointed. Room was spotless, quiet, and comfortable. Pool was terrific and spacious - plenty of lounge chairs, not crowded. We would stay here again and happy to recommend it to other travelers.

Room Tip: Rooms facing pool would be great - they have balcony. Nice to enjoy a glass of wine.
  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Junebugg80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricHill, Manager at Renaissance Palm Springs Hotel, responded to this reviewResponded March 27, 2012

We are very happy to learn that you found our hotel to be lovely; we do make every effort to keep our hotel in tip-top shape.

Thank you for choosing our hotel and for sharing your comments. We look forward to your return for another "lovely" experience.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 24, 2012

I'd like to rate it 4.5 stars, but I'll round up.

Room

Rooms are modernized with all the businessperson needs to operate while on vacation…but is that still a vacation at that point? :-) Our room was a pool view, king bed, room. If you’re one to enjoy sitting on the balcony in the morning reading the paper drinking coffee, then Pool View rooms are pretty much required. The Mountain view rooms are essentially facing outwards looking over streets, parking lots, etc, and very few even have balconies. You get a window and that’s about it, except for the few rooms. Essentially the mountain view rooms are over flow in my opinion.

There are two types of rooms with balconies. Ones that are full height sidewalls providing privacy among neighbors, or fully exposed balconies either with half height walls or fully exposed railings. The fully enclosed balconies are generally arranged in the pyramid shape of the architecture visible from the outside (i.e. the higher up in floors, the less in number of rooms with that type).

What rooms are best located? It depends on your preference of sunrise, sunset, or in shade all day. Really, a very smart alignment.

For sunsets: I’d go with 2319, 3319, 4319, 5319. The lower the number (e.g. 2311, 3311, etc), the closer to the inside corner and being able to see in your neighbor’s windows (and vice versa). I would strongly suggest avoiding any room numbered #321. Those rooms are all in the shadow of 2319, 3319, etc, because they are set back slightly and don’t receive sun until late in the day. As far as view, if you’re 2nd floor or higher, the views are fairly similar. Although it’s possible the 5 floor rooms may have the palm trees in your view. You get the pool view, Mountain View, and sunset view. Rooms with full height sidewalls also have full spanning windows and sliding glass door, and the balconies are wider than the fully exposed railing balconies.

The north facing rooms are probably 50% full height side walls so a lot with that privacy. For the north facing rooms, I’d say the higher up the better view you’ll get.
The east facing rooms get a nice sunrise pool view. But the mountains are far off in the distance and I’m not sure you could see the other side of the valley from them. The higher you are the better to capture the sunrise. However, if you want sun to hit your deck, you’ll want to be away from the inside corner, sorry don’t know the room numbers, and depending on the time of year, you could be fully shaded for part of even most of the day.

Room Rates

The room rates fluctuate quite a bit. I would recommend watching them for a while to get a sense of where you might end up. If we paid the full rate, my overall rating would not be as favorable because the expectation would be greater, and it wouldn’t meet it as we experienced it. That said, it’s definitely worth the rate we paid, and will go back.

In-room amenities

• There is a good sized fridge in the room available for your use to stock food, drinks, etc. At least in our room.
• The in-room coffee is good, and plenty of tea to select from. The maker is a single serving filter bag. So you are restricted to using their coffee…again its good coffee.
• The hair dryer is a real hair dryer, but not the most powerful blower.
• Aveda shampoo and conditioner…good stuff.
• No safe in room, and not sure if front desk provides that service

Facility

Fantastic grounds, large size pool, lots of patio chairs, double lounges and large island lounges. Lots of tables too. I’d say their diversity and layout is top notch! 2 ice water stations are conveniently located. They have a waitress that will serve food and drinks at the pool.
They have 4 fire pit areas, 2 of them are circular and chaired to spaciously seat 5 people. In fact they could comfortably squeeze in another chair. There is a rectangular fire pit that probably seats 10+ people, and near by a fire place setting with 3 bar stools (fire place is set at chest height). Sadly, these fire pits are also the designated smoking areas!!!?!
Nice interior seating lounge area, serviced by hotel bar. A nice number of flat screen tv’s to satisfy your news and sports fixes.

Between the gift shop and hotel boutique shop, anything you may have forgotten can be had there. It’s a little excessive in price gouging but what hotel convenience store wouldn’t. The most egregious pricing is the sunscreen. $8 for 3 oz. That is basically a 1 full day use of screen. That is a little spendy. There is a Rite-Aide about 15-20 minute walk south.
USA Today and WSJ are available at the front desk. Don’t wait too long or they’ll be gone. They definitely do not get enough for all that want them.

Food

The onsite restaurant has a good size menu, and the food is quite good, and mostly street priced too. No gouging. Didn’t have a bad lunch selection all week. There are a few places that are walking distance that are outstanding, see further below on that.

Drinks

What they don’t gouge on prices for food they more than make up for in drinks. Wow…expensive for really poorly made drink. Margaritas are not very good. Mostly sweet sour mix and $10. Bloody Mary’s are good but $8. If you want to have wine on your balcony and watch the sunset you can either buy a bottle and bring up to your room and you’ll pay $12 (split) to $20+ (full size) per bottle, or get a couple of glasses from the bar at HH prices. If you BYOB, you can get a wine opener from the concierge desk. You don’t have to buy it from the gift shop.

Off-site niceties in walking distance

There is a circle K 2 blocks away to get sodas and cheap wine (wish they had a better wine selection), and unhealthy snacks. Nice people and convenient. If you want a better selection and hard liquor, there is a rite aide about 4+ blocks south by southwest. A bit of a walk in beating sun.

The heart of palm springs is two blocks due west and easy walking distance. Lots of great restaurants for evening eats, and fairly priced. There are two places near by worth hitting for lunch. Shermans and Tylers. They will be crowded!! But yum! Tyler is a little spendy for the food, but still good.

Every Thursday evening they close down the main street for a street fair. It’s fairly typical of what you’d expect, maybe a little more art heavy but that is a good thing. Not so much trinkets and nik nacks. People definitely drive in for it. The town becomes alive that night.

A six(?) screen movie theater is across the street if you somehow get stuck with bad weather.

Staff

Are very friendly, and efficient.

Sleep quality was rated average because the beds are a little too soft, and they use air blowers every morning to clean up the place. Sleep during the night was quite.

  • Stayed: March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank MXonceAyear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 24, 2012

This hotel is close to downtown so everything is near. Also, they have a shuttle into town and from town. I thought the service was one of the best. Great for a family getaway.

Room Tip: You can have a great dinner for a affordable price during the happy hour - 5-7pm
  • Stayed: March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kpchitown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricHill, Manager at Renaissance Palm Springs Hotel, responded to this reviewResponded March 26, 2012

We are fortunate to be so close to everything downtown Palm Springs has to offer and are delighted to read how you enjoyed Palm Springs, our hotel and our service. We appreciate you choosing our hotel and for sharing your comments.

We look forward to your return when your travels bring you back to Palm Springs.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 24, 2012

I booked through priceline and got a great deal.The pool area is my favorite part and i liked how they had complementary local newspapers at the entrance.the staff was friendlyand i think may have gave me an upgraded room since it was the day before my bday and i was there celabrating.I love this place.great staff and rooms

  • Stayed: March 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Thank lolo420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed March 23, 2012

The service and quality of this property is would meet the expectations of anyone traveling for pleasure of business in Palm Springs. The staff is always helpful, the rooms are wonderful and many look out to a spectacular pool area with many lounge chairs, cabanas and a great bar that aslos serves as a lively indoor meeting place after work or a day around town.

It's my favorite spot in the desert!

  • Stayed: March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank cocytien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EricHill, Manager at Renaissance Palm Springs Hotel, responded to this reviewResponded March 24, 2012

We are so happy to learn that we are your favorite spot in the desert! Thank you for choosing our hotel and for posting your review; we strive to dazzle our guests and clearly we have with you.

Thank you again and we look forward to your return.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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