I attended a convention in this hotel and hence my experience is different from visitors staying in hotel during their stay at Palm Springs.
The hotel provides complimentary shuttle services to and from the airport. I landed at the Palm Springs airport, and called the hotel to get the shuttle and was able to get to the hotel within 10 minutes. The check-in process was swift, even though I was sharing a room with someone else who had already checked in. The shuttle service begins its operations after 5 in the morning, so if you have an early flight to catch, getting a cab will be a better option
The rooms are clean and have all the basic amenities. Bed with enough pillows and blankets, TV, microwave, fridge, free WiFi. The washrooms are clean and has all the supplies, although the bathtub felt greasy. The room service seems to be pretty relaxed as they come in afternoon to clean the rooms.
The hotel has a fairly decent sized pool and also provides towels. It also has a jacuzzi, but it wasn't properly functioning when I visited and the water was lukewarm. The hotel also has a counter where you can get lukewarm Starbucks coffee at price double than regular Starbucks and cold danish. I didn't try their breakfast and dinner, so can't comment about their food. The hotel does not have a vending machine, but instead has a stock of basic stuff like cookies, chips, ice cream, milk, basic OTC medications, although you will pay a premium price for the same. But beware about the gift shop in premise, as the price you pay to buy stuff like flipflops of swimming trunks is considerably higher (20 times) than the price you would pay at local stores.
Most of the restaurant and shops are located 2-3 blocks away from the hotel. Unless you have a car, you will be doing considerable walking in Palm Springs weather. The hotel has a shuttle that will take you to the restaurants, but check with front desk about the timing.
To summarise, I did not have any major complaints during my stay at this hotel.
- Official Description (provided by the hotel):
- Located in the heart of downtown Palm Springs, the Renaissance Palm Springs provides a sophisticated and stylish setting perfect for any visit to the area. Steps away from the Palm Springs Convention Center and the upscale shops of Canyon Drive, our hotel is perfect for both work and play. ... more less
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