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“Great Customer Service”

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Knights Inn Palm Springs
Ranked #11 of 23 Palm Springs B&B and Inns
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Customer Service”
4 of 5 bubbles Reviewed 6 February 2012

The staff could not do enough to help us. The room was clean and the water was hot.
The jacuzzi water was hot and we used it on a Saturday night.
We will stay there again!

Room Tip: We stayed in a room overlooking the pool. We liked the kitchenette and used it for breakfast, and t...
See more room tips
  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Murph1198
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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157 reviews from our community

Traveller rating
    63
    57
    22
    8
    7
See reviews for
22
71
14
14
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 25 August 2011

Wow, what a mistake that was made to some friends in passing! Prior to our horrific stay with the rude, rude front desk man we had mentioned in passing to other blokes we were staying at this hotel. After our stay we did not see them to tell them about the unprofessionalism and poor maintenance of this once nicely run property! We saw them this Saturday past and they repremanded my husband & I on our referral! They approached the front desk man without a reservation and he yelled at them for non calling first even though there were only 3 bloody cars in the lot parked. They turned around and left to stay down the street. The man, Todd or Tom is his name, is not a friendly chap. We seen him reprimand a fellow guest when we had stayed there with mention to guest of getting your local policemen there to take care of things??. Guest was in disbelief and left also. Not a good representatoion for America. The rooms are ok and spacious-if u can get one past the man with the keys!

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 2britishtravelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
3 of 5 bubbles Reviewed 19 May 2011

Nice Size Rooms/Pool/Jacuzzi Easy access from main hwy. to motel & convenient stores. Too Much "loud" noise from gardner who continuously used his yard blow machine at all hours day/night. Dead ugly tree at pools. Desk man was not very inviting and was "loud" with guests and his work people. Price cheap but got cheap experience.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mamabird23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
3 of 5 bubbles Reviewed 5 April 2011

Disappointed! "Called the Palm Canyon Inn" however, the few"palm trees" were dead & grounds poorly maintained. My husband & I were relaxing by the pool and looked up to see a dead palm tree. & were reluctant to remain in our lounge chairs fearful the tree would touple on us!. We had visit PCI 5 yrs ago and remained for 2 weeks and the grounds looked much, much nicer. It was evident that no money had been spent maintaining the grounds. We stayed this time for two weeks and our room was cleaned every 4th day and not even being checked daily for maintenance or disposal of dirty towels or garbage. My husband was forced to remove our garbage to a canister o/s! Front desk man, not very welcoming and shouted to other employees/guests in loud tone.

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank britishtravlers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lynem6
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 27 March 2011

I got stuff stolen there so i would not recommand this hotel. The manager wasn't on my side at all when i told him his maid was probably a stealer. Really disappointing.

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lynem6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Springsprings, California, USA
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 24 February 2011

If you want a basic clean place that's a good value, this is it. Tom who runs the front desk is very friendly and helpful. I would stay here again.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dashour123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City, Utah
1 review
4 of 5 bubbles Reviewed 27 February 2010

Liked this place a lot. Nice rooms and a great pool!

Stayed March 2009, travelled as a couple
Helpful?
Thank sk8russ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Knights Inn Palm Springs

Property: Knights Inn Palm Springs
Address: 1450 S Palm Canyon Dr, Palm Springs, CA 92264-8340 (Formerly Palm Canyon Inn)
Phone Number:
Region: United States > California > California Desert > Palm Springs
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #11 of 23 B&Bs / Inns in Palm Springs
Price Range (Based on Average Rates): $
Hotel Class:2 star — Knights Inn Palm Springs 2*
Number of rooms: 26
Reservation Options:
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Also Known As:
Palm Canyon Hotel Palm Springs

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