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All reviewspool areabreakfast areafree breakfastbreakfast is servedyogurtopen hourscoffee machineclose to downtownnice stayshort drivepool and hot tubnice poolpalm canyon drivethe main dragtoddmicrowavedryer
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14 - 19 of 855 reviews
Reviewed May 1, 2018 via mobile

We wanted to stay in Palm Springs one night on our way to Arizona and not break the bank. Reviews of many hotels in central Palm Springs said they were noisy. This one is a few miles away from the center but worked for us.
As we arrived they were blocking off 2/3 of the parking lot for repaving. It’s stayed blocked off all afternoon and evening and maybe they plan to repave it tomorrow but it was pretty inconvenient to park so far from our room for a re-paving job but it didn’t happen.
They had sent an email for early check in and we specified quiet room/top floor but when we got there they offered us the first floor.
The pool and the hot tub were great except for people blaring music and talking in loud voices which are probably beyond the control of the hotel management. The refrigerator in our room was appallingly loud and there was no way to unplug it or turn it off. The desk clerk was sympathetic and said he’d leave a note but there was no solution.
I would come again if we were passing through and hope for a better experience. I wouldn’t stay here for a long vacation.

Stayed: May 2018, travelled as a couple
Thank Kate C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd A, General Manager at Best Western Inn at Palm Springs, responded to this reviewResponded May 2, 2018

It is true about the parking lot and I am sorry for the inconvenience. Thank you for staying with us.

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Reviewed April 24, 2018

We really liked this place! We’re Best Western junkies but we still call it like it is. It reminded us of a 60s style hotel that had undergone an adequate facelift. The staff was wonderful and accommodating. The rooms had the usual BW features (rockin AC, microwave, fridge, in-room coffee, SAT TV). There was one spot that the wall paper was peeling...the hand towels were the cheapo ones with the blue stripes on them like gym towels (the bath towels were okay). The mattresses are in serious need of upgrading as are the pillows (IMO). Overall the place is really a 3.5, but with all of the good features and the potential of being really good I give them a 4..

  • Stayed: April 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Gary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd A, Manager at Best Western Inn at Palm Springs, responded to this reviewResponded April 25, 2018

Thank You for your comments. We do have plans to start our remodel of the bathrooms the end of this year.

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Reviewed April 23, 2018 via mobile

Despite much needed renovations, this hotel is very clean and maintained. The location was perfect for the festival, and the free breakfast snacks are a plus as well. Housekeeping staff were very sweet, however if you want you're room clean leave out before 2pm because that's their quitting time.

Stayed: April 2018, travelled with friends
Thank Carla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd A, General Manager at Best Western Inn at Palm Springs, responded to this reviewResponded April 24, 2018

Thank You for staying with us and hope to see you next year

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Reviewed April 21, 2018 via mobile

Stayed in a family room and had 6 adults. 3 double beds and a living area made our stay that bit better. Ideal for coachella and especially on a budget. Had nice pool and breakfast (which was included) was fine.

Stayed: April 2018, travelled as a couple
Thank Ruaidhri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Todd A, General Manager at Best Western Inn at Palm Springs, responded to this reviewResponded April 22, 2018

thank you and hope to see you next year

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Reviewed April 19, 2018

We enjoyed a two night stay in Palm Springs at this hotel just outside the bustle of the touristy downtown area. I admit that one reason we stopped in Palm Springs was to see the downtown, but it was nice to be staying in a quiet area. The hotel is in The Mesa neighborhood and we enjoyed taking a ride around and seeing the mid-century homes there. Also, it is about a block from the Moorten Botanical Garden, which proved to be a good place to tour even in unexpected heat in April. The room was ordinary and a bit crowded, plus the building itself could use upgrading. But it was clean and the bed comfortable. The parking lot got crowded but we were able to find a parking space pretty close to our room. Breakfast served in the pool area was typical Best Western fare and waffles were being made to order. Even though there were some flies and bugs around, the view from the pool area where breakfast was served was great. We enjoyed the pool the first night we were there and found it to be nice and clean (I am picky about clean pools). The staff was friendly especially the young woman at the front desk, and all-in all, this was a comfortable stay at a reasonable price.

  • Stayed: April 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Eva S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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