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gogoshe
Pasadena, California

Why all the extra fees?

1.0 of 5 bubblesReviewed Oct 20, 2023
Don't expect coffee or anything, you pay all these extra fees to access the gym and pool but if you don't care to you still pay them but can't get a coffee or muffin. Whatever! I'm not sure if all of the taxes are mandatory because the rose and crown up the road don't have the same fees and offer a kick ass breakfast and coffee to their guest. I'm assuming the hotel is passing on fees that they are obligated to pay, I can only assume due to the lack of transparency. I have to note that all of the employees were polite. Also, don't bother purchasing food here because it is overpriced and underwhelming!
Date of stay: October 2023
1.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Reviewed October 18, 2023

Hotel staff is very kind. Everyone seems to be in a great mood and says hello. We stayed in the One bedroom King suite for four nights. The room is clean, spacious, and great for entertaining. Two minor inconveniences: 1) The closet is very small, and 2) there is no microwave. These are not going to stop us from visiting again, but good to know you can't warm leftovers. The interior of the main lobby is beautiful. The room itself is comfortable with plenty of seating.

Date of stay: October 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ABNikki
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 15, 2023

It is an ok place, but the rooms have no kettle, coffee maker, or microwave. The hotel's bar is not meant for food. The gym is very small. In general, it is clean but I could smell swege from my room in the 2nd floor. My last stay was on the 5th floor and I didn't smell it then. I wouldn't recommend it for stays more than a day.

Date of stay: October 2023
  • Trip type: Travelled on business
    • Value
    • Rooms
Review collected in partnership with this hotel
Thank R3623REtraveler
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 11, 2023

Raucous neighbors kept us awake from1-4 am. Called front desk 3 times and they were kind, but not super effective. The room was average at best, but the bed comfortable. The pool is probably the nicest part of the property. If you need a manager during the weekend, you’re out of luck… We were told they don’t work on the weekends.

Date of stay: October 2023
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Jeanne T
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 9, 2023 via mobile

The hotel is well situated on East Colorado Blvd. near restaurants, shops and other Pasadena attractions. I also like that this 1926 building has preserved some of its original charm, particularly in the lobby area.

An extensive remodel of the hotel took place within the last several years — “modernizing” the guest rooms. We booked a 7th floor king sized bedroom with a pool view, at some considerable cost. (About $900.00 all in for two nights) The room was very tiny in size. The open area bathroom (no separate room from the rest of the bedroom) had an “artistically” partially frosted glass door to the toilet and shower. The toilet was about 6 feet from the head of the bed, and every intestinal distress could be clearly heard.

I believe the water was softened which is nice when you’re taking a shower, but is probably not healthy to drink, which I did, because there were no bottles of water in the room at all — even for purchase. There were two single use plastic cups provided — not glass, which reeked of cheapness to me.

Parking was an additional per day charge. The front desk man was curt and not welcoming at all. The baristas at the downstairs breakfast bar were all very pleasant however.

All in all, I felt that this hotel is not worth the top dollar it charges. I would not book here again.

Date of stay: October 2023
Trip type: Travelled as a couple
Thank Susan C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 5, 2023

Nice environment.Easy to walk to cal tech campus and post office and cafeteria.But dirty bed sheet with poop like stains we found till next morning totally ruined the stay. I believe no one expects to see that kind of bed sheet that you actually slept on for a night.The front desk told me to contact manager. I left my phone number and I called twice to the manager's number that the front desk gave to me. I haven't gotten anything back yet. Very upset!

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Jane D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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