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Irma A.
Las Vegas, Nevada

Great stay

5.0 of 5 bubblesReviewed Oct 23, 2023
Clean comfortable great service great location and breakfast was decent. We were only a 5 minute drive from the rose bowl so it was very convenient. Lots of restaurant options near by. The bed was super comfy
Date of stay: October 2023
Trip type: Travelled as a couple
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Reviewed October 22, 2023

We really enjoyed our stay in this hotel. The receptionist man was friendly, most of all very helpful. I asked him recommendations of places to go out and eat. He took the time to give us the information needed.
The rooms were very clean and neat. No room smells. The stay was very relaxing and restful.
I strongly recommend this hotel!!

Thanks,
Ofelia

Date of stay: October 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Ofelia B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed October 13, 2023

My stay could not have been better! Very clean comfortable room. Attractive well located facility. Hot breakfast was quite ample and yummy!

Very reasonable price for Pasadena, and an inn of this quality. Excellent Houstons restaurant steps away.

Date of stay: October 2023
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
Thank Bill L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 27, 2023 via mobile

Friendly environment, felt like home. Friendly staff, the bedroom was clean. I had a small issue in one bedroom and they change the it very quickly. I had to extend the stay and they provide the cheapest option compared to reserve the bedroom on Booking. Really enjoyed my stay there. Would recommend it!

Room tip: Highly recommend it
Date of stay: August 2023
Trip type: Travelled as a couple
Thank simonepY8663NM
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kamran Khan, General Manager at GreenTree Pasadena Inn, responded to this reviewResponded August 28, 2023

Hi There, Please know that we value you as our guest and appreciate your business. We hope to see you again. Thank you!

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Reviewed August 27, 2023

My wife and I stayed 3 nights, arriving before 3PM. A nice receptionist checked my driver’s license, processed the credit card payment and issued the key card which had the wifi code. We parked in their nice basement lot and took the elevator to the 2nd floor.
Room #221 was in the back and quiet, spacious with a comfortable king across a refrigerator, microwave and coffee maker. The large TV had many channels(difficult screen guide), desk with outlets & chair, decent lighting, lower window AC with temperature control, blackout window screen and good secure WIFI. The fully outfitted bathroom(slow drain/odd sprayer) had a tub shower and separate sink area, both with good hot water. Room service on request and I swam in the clean pool, shaded after 4PM.
The 6:30 AM breakfast buffet was serviced & filling; Juice, bananas/apples, fruit loops/corn flakes with milk, scrambled eggs, hash browns, biscuits & gravy, oatmeal, yogurt, breads/muffins and 3 coffees.
This was a perfect location for our Pasadena area visit with a superb Whole Foods supermarket across the street, 1 block to the Del Mar Station and 6 blocks to the Norton Simon Museum.

Date of stay: August 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Gene R J
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kamran Khan, General Manager at GreenTree Pasadena Inn, responded to this reviewResponded August 28, 2023

Hi Gene, Please know that we value you as our guest and appreciate your business. We hope to see you again soon. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 23, 2023 via mobile

The facility desperately in need of renovations! Needs a major face lift. My room had 'ditches' in laminate flooring. Paint chipping throughout. Shower tiling needs to be replaced: grout is dirty/moldy. Breakfast a pre-pkg'd joke. Towel rod fell off wall. Room smelled musty. Conditions shameful giving cost of room. Could've stayed in 2 rooms at CLEAN/remodeled Motel 8 in Colorado for $200/night! Extremely disappointed ☹️

Room tip: Avoid booking online. Book thru front desk only!
Date of stay: August 2023
Trip type: Travelled with family
Thank michele7m
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kamran Khan, General Manager at GreenTree Pasadena Inn, responded to this reviewResponded August 28, 2023

Hi Michele, Please accept our sincerest apologies about your experience with us, which was less than satisfactory. I can assure you that corrective measures will be taken to prevent similar problems in the future. We appreciate you taking the time out of your busy schedule to share your concerns.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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