We stayed at this motel earlier this month, and will not likely try it again.
Location is very close to town, beach, and pier, although the immediate area did not seem safe to walk outside alone, at night.
Decent furniture, and room upgrades (new doors/windows/paint)
Fairly quiet, away from Hwy 1, and from neighbors.
Smoke detector missing.
Wall heater knob missing, and stem broken - i.e. there was no heat for the room, and we shivered through the night.
Not enough parking for no. of rooms.
Customer service - Hotel staff did not want to try and accommodate these issues. They did immediately offer to cancel the reservation/refund payment, however this would have left us with no place to stay late in the night.
I don't think the cons would be too difficult for them to fix (except for parking), but the management said they would not remedy these things, because they are a 1 star hotel and there was enough demand. When are heat/smoke detectors optional? What happened to genuine customer service? I don't care if the price is lower than the competition, business should be honest.
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- Also Known As:
- Blue Seal Hotel Pismo Beach