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Kau Manor
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3 - 8 of 49 reviews
Reviewed December 4, 2017

We had a perfect stay in this magnificent and unique mansion. We were welcomed as warm as old friends and the whole personell was great and attentive. They knew a lot about the manor and about the vintage decorations, so we got a pleasent guided tour as well.
The restaurant 8 legs was romantic and the food delicious.

We appreciate manors´creative and peaceful atmosphere highly and recommend this mansion to those, who want to experience something special....a stay in "wonderland".

Until the next time!

Room Tip: All rooms are different. We had a room with a name Batak. It was huge but still cozy and had a big bath and skylights.
  • Stayed: December 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Maigi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 11, 2017 via mobile

The Manor is nicely done, trendily decorated and looks very welcoming.

But something is not working, leaves you just a bit disappointed.

The staff do their best, though their best does not live up to the promise that the set up gives you. They are nice but not as proactive - or active - as you would wish.

The food on dinner is nice, but not quite perfect - the too well done medium steak there, the over done vegetables here.

Small let downs continue in the room: nowhere to put down your things in the bathroom - which is decorated beautifully, but not in any user friendly way. The bedside table is beautiful - but there is only one on one side! The lamps are Ok, but only one out of two works.

And the music! Wrong style all around! The cheap sax instrumental versions of world hits did not hit the mark! What is wrong with good old classical Chopin or piano jazz?

The whole experience can somehow not live up to the expectation that the beautifully decorated manor gives.

Stayed: November 2017, travelled as a couple
Thank Kati S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 26, 2017 via mobile

We stayed a for one night during a weekend in October for a couples weekend away. We were greeted on arrival by a friendly receptionist who showed us too our room. We had selected the Louis (something) room in what appeared to be an old stable block.

The room was wonderfully decorated and they had paid careful attention to how the room was decorated and laid out. The addition of a balcony was fantastic even in winter to sit and feel closer to nature. The bathroom was good with the usual amenities provided. A few issues with the room: no iron/ ironing board provided so had to walk to reception to ask for this to be provided as there is no phones in the room, it’s a very old room with beams and lots of uneaten surfaces making it hard to clean everywhere but some of the high up surfaces such as beams etc were very dusty. Also the room is at the top of a staircase/ long corridor so everyone going to their rooms has to walk past (sometimes rather loudly) your room. Another issue is that it is directly above the spa. So when people are using the showers below you (I think it she showers I can’t be sure) the noise can disturb you. If like us you were unlucky enough to be staying during the same weekend as a few families with small children then the screaming as they run around the pool can be quite tiresome at 8am Sunday morning as you can hear it all.
The library is a wonderful addition to the hotel with many many books but again it’s spoilt by children treating it as a play room with no adults in sight running around shouting. One big recommendation for the hotel is to maybe make the weekends child free or at least have parents take responsibility. I understand they want time to themselves as-well, but maybe leave the children at home and not have them running free ruining other people’s alone time?

Dinner was included in our package as was drinks (although we were not offered any or told what drinks were included) so we ordered a bottle house wine and it turns out this was not included. The waitress was absolutely fantastic and very informative and all round an absolute credit to the hotel. She managed to answer all of the questions about food and her wine suggestions were super. She also gave us a quick tour of the old cellar when she wasn’t running around working hard. The food was fantastic, but there is something to be said about the atmosphere. I wouldn’t suggest eating in the main dining room as the atmosphere is pretty much non existent. People were afraid to speak it was that quiet, and the music was more suitable for a funeral home. Incidentally the music that was at breakfast would be more suited to dinner and dinner music for breakfast, maybe someone got the cd’s the wrong way around?

After dinner we retired to the smoking room to finish our wine and have a game of chess and a cigar. Someone should check the smoking room more often as we had to find a waitress to order our cigars. And when you turn the music up in the hotel/ restaurant be weary of the level in the cigars room as it’s a small room and when turned up uncomfortably loud. Maybe consider a superstar system?

Breakfast was plentiful and restocked often with a huge selection of different food and fruits/ cereals. Also it’s evident that the pastries are freshly made, the chefs really are a testament to the hotel.

Overall these are just small points the stay in itself was incredible and the rooms absolutely exquisite with wonderful food in a truly magical setting in a wonderful part of rural Estonia. I would absolutely return.

Stayed: October 2017, travelled as a couple
Thank Jamescrawf121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alice_Liivak, Front Office Manager at Kau Manor, responded to this reviewResponded November 9, 2017

Dear James!

Thank you for your kind and detailed feedback.

We are very happy to hear that you have enjoyed your stay at Kau Manor and that you appreciated the unique ambience of our rooms and the hospitality of our team. We have passed on your kind words to our kitchen and restaurant workers who are indeed real assets to our historical house.

As we strive to exceed our guests' expectations and create memorable experiences we greatly appreciate you taking the time to bring the following matters to our attention and apologize for any inconveniences they may have caused.

Regarding our guest rooms, due to their unique and detailed features, the Coach House rooms have some very hard to reach areas such as the high beams. We have however increased the routine checks to make sure these are taken care of and stay clean in the future.

The hotel is a wonderful retreat hence there are no telephones in the rooms but we do have our contact details in our guest room directory and complimentary WiFi which I believe was missed and not pointed out to you upon arrival. Our administrators are always on hand to deliver an iron and ironing board to your room.

We like to be a family-friendly hotel and it is unfortunate that you were disturbed during your stay. Our reception team would always be happy to advise you on more secluded rooms or dates when we are relatively quiet. We also take on board your note regarding noise in the morning in your room above the Sauna and we will now mention to early morning sauna visitors to be aware of this.

Also you mentioned you were unsure of the contents of the romantic package. We do send a description of what is included with our confirmation e-mail (in this case it was the bottle of Prosecco upon arrival in the room). Our team is always happy to answer questions regarding packages and we will be double checking this is followed up once again to all guests upon arrival.

Also thank you for your note regarding service in the Cigar room. Due to Estonian law we offer self-service in our Cigar Room and waiting staff enter only upon a customer’s request. They can also adjust the volume of the music according to the wishes of our guests. Keeping your feedback in mind we have now adjusted our signage in the Cigar Room so it is more visible for our visitors to avoid further misunderstandings.

We are very pleased to hear that despite those issues you have been impressed by the Estonian countryside, local food and setting and would visit us again in the future. You are always welcome here at Kau Manor!

If you wish to discuss anything in more detail please do not hesitate to get in touch directly with our General Manager Richard Barnwell at richard.barnwell@kau.ee

Kind regards,
Alice Liivak
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 11, 2017

Rooms in the main building are huge and full of art and vintage pieces. There is a well furnished smoking room. The sauna is 60 m away. The library is 24/7 accessible with ancient and modern books. The staff can help you - just ask!

Room Tip: After arriving ask the staff to show you all rooms available, regardless the booking
  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank Dimitar P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 24, 2017

Located in rural Estonia at approximately a 45 minute drive from Tallinn. We had lunch here years ago when the renovations had not yet been completed. It has turned out beautiful! Different from other manors we have been to, Kau is decorated with colourful and interesting items which the owners have i.a. brought with them from their travels. The manor has huge gardens (or rather a park) and a lovely terrace. The staff is very friendly. Our dinner was excellent as was breakfast. We could only stay for one night (excellent bed!) but went home to Tallinn totally relaxed and well rested!

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank bmve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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