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“Amazing Service”

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DoubleTree by Hilton Hotel Sonoma Wine Country
Ranked #1 of 10 Hotels in Rohnert Park
Certificate of Excellence
Las Vegas, Nevada
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Amazing Service”
Reviewed 11 June 2012

My wife and I checked in to this Doubletree to have a getaway in the wine country. This is a great location and the staff is absolutely amazing. The front desk was very accommodating and made it very easy for us to have our dog with us. I would recommend this hotel to anyone staying in the area. The pool and jacuzzi were amazing as well.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Iain S, Director of Front Office Operations at DoubleTree by Hilton Hotel Sonoma Wine Country, responded to this review, 19 June 2012
Hello Brian B.,

Sounds like you had a great stay with us here at the Doubletree by Hilton Sonoma Wine Country! I am so glad we were able to accomodate you and your dog in a way that maximized your experience. We look forward to seeing you (and your dog) during your next visit.

Warm regards,

Iain Scarr
Director of Front Office Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,382 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (190)
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English first
Elk Grove, California
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 June 2012

Like birds? They're here. Like bird poop? It is here as well. Staff doesn't give whoot to clean up the poop.
The housekeeping is below average.

Room Tip: Stay away from the courtyard. The pool area is raucus and noisy. My suggestion is to limit the pool...
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank William M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellisville, Missouri
Level 5 Contributor
46 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 June 2012

The grounds are beautifully landscaped--something is always in bloom and with the beautiful hilly/mountainous backdrop of Sonoma county it is awesome. Be sure to ask for a room facing the pool area--you have a deck or patio area outside your room that looks over the beautiful landscaping and the pool (the roses are all in bloom right now--a sea of red). The restaurant Bachhus is a little pricey but the morning buffet and breakfast is great. At breakfast ask for Ohm's section--she is awesome. Then to top off your breakfast stop by the gift shop and get a Starbucks (Diane will take care of you and cheer you up if you need it!)

Room Tip: Ask for a room facing the pool--otherwise your balcon/patio faces the parking lot.
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dean C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level 6 Contributor
164 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 3 June 2012

Great Hotel, this is the second time we have stayed here and each time it was perfect, Staff was fast, friendly and helpful when it came to checking in, choosing where our room was going to be and with the surrounding area. Room itself was very nice and large, the hotel has a great Lobby area that includes a fireplace, bar and restaurant, the lobby area also has wine tastings that are held a few times a week. Overall this is a great hotel just off of Highway 101 so getting anywhere in Sonoma is very easy.

Room Tip: Just ask the front desk, they will help you choose the best location.
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank koleary89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
northridge
Level 4 Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 27 May 2012

we had three rooms for three nights and were very happy with everything about the hotel. The grounds were beautiful with all the blooming roses and other plants. Everyone in the party were complimentary. Was a little worried about noise as it is fairly close to hwy 101 but the rooms were very quiet. Only had breakfast in restaurant but it was fine and not much more expensisve than neighboring establishments. Would definitely return.

Room Tip: Some rooms have patios with table and chairs
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bobkr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level 6 Contributor
179 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 27 May 2012

I stayed here one night for work and very much enjoyed my stay. It met Hilton/Doubletree standards for quality and comfort. I would certainly stay here again next time I am in the area.
Positive: The hotel was clean and comfortable. The hotel is resort style with nice grounds and plenty of open space. The hotel lobby is clean and comfortable. There are places to relax and enjoy a drink, outside and inside.
Positive: The value was amazing! This is a very great hotel at a very reasonable price, at least the night I stayed here.
Positive: The hotel staff was wonderful. They were very welcoming and very helpful. They provided us a list of recommended restaurants in the area.
Positive: The room was comfortable, clean, and spacious. The bed was super comfortable and I didn't want to wake up! The internet access in the room was descent.
Negative: Although close freeway access, the hotel isn't very close to the downtown areas of Santa Rosa and Healdsburg. This is where most of the shopping and dining is. But, the drive is short and the staff was good to provide recommendations and directions.
Negative: (I know this is a stretch) I prefer to take the stairs when possible, especially when the hotel only has 3 floors. But, I couldn't find stairs that went all the way to the 3rd floor. The elevator was a bit slow and busy.

Overall, loved this hotel and would certainly return without question. A very relaxing atmosphere and helpful staff made this a pleasant stay.

Room Tip: Try to get a room on the ground floor as the elevator is a bit slow and busy.
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Banshee123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mendota Heights, Minnesota
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 May 2012

I cannot say enough wonderful things about this DoubleTree and it's staff. Brianna at the front desk went above and beyond and was always super friendly. We stayed longer there and cut back on our stay at the Doubletree American Canyon. That was nothing compared to this fabulous hotel.

The staff was always helpful and very friendly. Our room got missed getting cleaned and they made sure it was taken care of and gave us additional products for our room.

We only stay at Hilton Hotels and I would strongly recommend this hotel, you won't regret it. We certainly loved it and will stay again hopefully sooner than later.

Denise S

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree by Hilton Hotel Sonoma Wine Country

Property: DoubleTree by Hilton Hotel Sonoma Wine Country
Address: 1 Doubletree Dr, Rohnert Park, CA 94928-1336
Phone Number:
Region: United States > California > Sonoma County > Rohnert Park
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Rohnert Park
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Sonoma Wine Country 3.5*
Number of rooms: 245
Official Description (provided by the hotel):
With its central wine country location, the Doubletree Hotel Sonoma Wine Country puts you near 300 wineries, great scenic destinations, and popular attractions. We are just an hour away from the San Francisco Bay area and 20 minutes from Charles Schulz (Sonoma County) Airport. ... more   less 
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Also Known As:
Doubletree Sonoma Wine Country
Doubletree Rohnert Park
Rohnert Park Doubletree
DoubleTree By Hilton Hotel Sonoma Wine Country Sonoma County/Rohnert Park, CA

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