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“Not a Single Complaint” 5 of 5 bubbles
Review of TownePlace Suites Sacramento Roseville

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TownePlace Suites Sacramento Roseville
Ranked #11 of 18 Hotels in Roseville
San Francisco, California
Level Contributor
91 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
“Not a Single Complaint”
5 of 5 bubbles Reviewed 29 March 2011

My most favorite thing about this hotel is how QUIET it is. No lawn-mower-sounding heating unit, no loud sounds from the hallway - nada - zip. And we were across from the elevator so if the doors were thin we would have known it. My other favorite thing here is they have an outdoor BBQ grill area - very nice as this hotel caters to longer stay-type guests.

This hotel shares a parking lot with SpringHill Suites and we stayed there last year. These two are nearly identical. The pools are the same, breakfasts are the same, rooms are similar too. The main difference is the TownePlace Suites have full kitchens - small fridg, small oven, and small dishwasher along with a microwave. Amenities are basically the same in both. The SpringHill rooms have a bit of a separation from the bed area and the desk area so there's a small amount of privacy there if you have kids on the pull out couch.

The only thing I didn't love about this hotel was the bathroom is VERY small - so small you have to move out of the way to close the bathroom door. Bathroom is a little bigger and nicer at SpringHill. But beds are great, tv is nice, desk/dining table is larger than most as is the closet. Rooms are bigger than most too. Enjoy!

  • Stayed March 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SFBayMommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H, Front Office Manager at TownePlace Suites Sacramento Roseville, responded to this review, 21 May 2012
Thank you for being our guest at the TownePlace Suites Roseville!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

123 reviews from our community

Traveller rating
    60
    35
    19
    3
    6
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • German first
  • Any
English first
Sacramento, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 29 March 2011

I was planning a business trip and called and asked for the manager to maybe get a manager special price but she was very rude. I tried to look past that and went ahead to book the few nights there. I thought I would try to speak to the manager when I got there about future stays but when I saw her there, I had changed my mind because she didn't look to friendly. Nice place but they lost a customer.

  • Stayed February 2011, travelled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank frankjobs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H, General Manager at TownePlace Suites Sacramento Roseville, responded to this review, 30 August 2011
I would like to personally apologize to you for your experiences during your most recent stay and appreciate the time you took from your busy schedule to provide us with feedback. I have been working with my new staff to educate and train them regarding guest related matters such as these. We try our best to create warm, fun and personable home where we can help our guests live, work and play. I am genuinely sorry that we failed to meet these basic needs and expectations - rudeness is never acceptable. I sincerely hope that you will give us another chance with any future stays while in Sacramento.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
120 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 10 February 2011

I stayed 10 nights on a business trip. Room was excellent, good amenities, housekeeping do a great job. Internet is a little poor compared to other Roseville locations I've stayed at. Location is excellent, adjacent to the freeway, and Chili's sharing the same parking lot. Would be nice if it was a little more secure or private.

  • Stayed July 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank dvd_blah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H, General Manager at TownePlace Suites Sacramento Roseville, responded to this review, 21 May 2012
Thank you for being our guest at the TownePlace Suites Roseville!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muncie, Indiana
1 review
5 of 5 bubbles Reviewed 17 June 2010

My wife and I stayed 20 nights at this location and were very impressed. There are many stores within walking distance which was a real convenience. Everyone made our stay enjoyable. We would definitely stay again when in the area.

  • Stayed May 2010, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ewardz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H, General Manager at TownePlace Suites Sacramento Roseville, responded to this review, 21 May 2012
Thank you for being our guest at the TownePlace Suites Roseville!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cedar Park, Texas
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 25 December 2009

Very friendly staff and the room was way above average, very clean. Indoor swimming pool and jacuzzi was very nice; warm water and lots of clean towels. Breakfast was also very decent. Staff keeps bringing out food, adding bread, etc. The location is superb - walking distance to Kohl's and Target. Safeway is a mile away plus many other shops.
The only downside is that the rate of vehicle burglary is very high in this area despite the fact the hotel is right next to a decent residential neighborhood. Thefts are after portable GPS.
We stay here because it's close to Soda Spring Winter Resort.

  • Stayed December 2009, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Meitzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H, General Manager at TownePlace Suites Sacramento Roseville, responded to this review, 21 May 2012
Thank you for being our guest at the TownePlace Suites Roseville!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
spain
1 review
5 of 5 bubbles Reviewed 26 August 2009

From start to finish, over nearly 3 weeks, we could not have found more helpful, kindhearted people. Our circumstances were rather different as we had a newborn child. I would recommend it to anyone.
Clean, bright, spacious and a very easygoing ambience. Out of the city but near shopping and main motorways.

Compared to European prices, also quite reasonable.

Our thanks to all the staff there ! 10 out of 10.

  • Stayed July 2009, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank meredithSpain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H, General Manager at TownePlace Suites Sacramento Roseville, responded to this review, 21 May 2012
Thank you for being our guest at the TownePlace Suites Roseville!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Jose
Level Contributor
93 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 bubbles Reviewed 22 April 2009

This hotel is near ThunderValley Casino in Lincoln/Roseville area. The front desk lady was friendly but not well-trained on the check-in system. Room is small, but very functional. Had a two burner counter stove, big microwave, fridge and LG LCD TV. No On demand movies. TV signal was not HD and it was soft and a little noisy. The cabinent above the fridge was not clean - very dusty/dirty. Standard shower over tub. Well lit bathroom. Breakfast was cereal, make your own waffles, bagels, juice. Starbucks is next to Petco, about a minute drive away. Chilis is in the same parking lot. Nice bed.

  • Stayed April 2009, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank bigbasin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David H, General Manager at TownePlace Suites Sacramento Roseville, responded to this review, 21 May 2012
Thank you for being our guest at the TownePlace Suites Roseville!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about TownePlace Suites Sacramento Roseville

Property: TownePlace Suites Sacramento Roseville
Address: 10569 Fairway Dr, Roseville, CA 95678-3570
Region: United States > California > Roseville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Roseville
#11 Family Hotel in Roseville
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Sacramento Roseville 2.5*
Number of rooms: 115
Official Description (provided by the hotel):
Welcome to real living! The TownePlace Suites by Marriott is Roseville's newest hotel specifically built for the self sufficient, value-conscious, extended-stay guest. Every suite has functional space where you can balance work and life as you like, with the comfort, flexibility and affordability you require. Let us help you settle in so you can continue your routine while feeling like you are a part of the neighborhood. We are located just minutes away from major corporations such as Hewlett Packard, Oracle, State Farm Insurance, and within 35 minutes to Beale Air Force Base. ... more   less 
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Also Known As:
Towneplace Suites By Marriott Roseville Hotel Roseville

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