Great mangers! The 3 is because the young man they have working for them is a loose cannon! He got upset with my wife because she knocked on the door to hard after 5pm! She had left laundry in the dryer and wanted to get it out. Keep in mind this is after she volunteered to give free art classes to the evacuees of the napa fires! (she has a masters degree in art therapy! Then he sees that I am home and decides to come tell me that my F&%*ing wife is rude. He also stated how kind he was to help us stay longer due to my wife's heart attack!! How nice!! Then keeps walking by our camper for about an hour! Yes there are always 2 sides to every story but the customer is always right in my book.