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“The beds are why you stay here!”

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Hilton Garden Inn San Bernardino
Ranked #4 of 32 Hotels in San Bernardino
Certificate of Excellence
Portland, Oregon
Level Contributor
16 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“The beds are why you stay here!”
Reviewed 24 March 2012

Really slept well on their mattress, and the open window aw another sleep aide. Didn't like the tease with the pay as you eat breakfast surprise.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wheresma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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536 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
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English first
Bloomington, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 March 2012

The Hilton Garden Inn is the best place to stay if visiting the Inland Empire. Located close to shopping malls, restuarants are walking distance. Hotel has a very inviting and comfortable atmosphere. Rooms are clean and beds so comfortable. The customer service is out of this world. Such friendly service and with a smile. We recommend this hotel to anyone that would have to stay away from home at any given time. We use the Hilton Garden Inn when we have large groups coming in from other areas and have heard nothing but positive comments. Keep up the great work!!!
Thanks Pilar and Co!

Room Tip: All rooms are fab!
See more room tips
  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Sonia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Livermore, California
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 March 2012

We were extremely pleased. The decor in our room was both beautiful and functional, with a restful color palette. My husband and I both remarked that for the first time ever (when staying in a motel) we had excellent lighting in both the bedroom and the bathroom. The lighting reached all corners of the bedroom, giving a bright and cheerful feeling. The bed was very, very comfortable; the desk/work area was excellent - lots of outlets and an ergonomically-correct desk chair. The shower was great. It was huge, with plenty of hot water. All appliances worked well - hairdryer, coffeemaker, refrigerator and microwave. And on top of this, it was quiet! We were there on a Friday night, and were hardly aware of other guests. Great experience! We'll stay again if we are in the area.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Veronica K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SGilliom, Manager at Hilton Garden Inn San Bernardino, responded to this review, 19 March 2012
Thank you for taking the time to share your experience! We are looking forward to see you again the next time you're in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rogue River
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 February 2012

I had never stayed at a Garden Inn before and selected this one as it was close to an area I had planned to do some work. The facility was outstanding in every respect and the quietest room I've ever stayed in. The work space (desk) had ample room and was well lit. I expect to stay again and not have to spend too much time working.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dale T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SGilliom, Manager at Hilton Garden Inn San Bernardino, responded to this review, 22 February 2012
Thank you for this great review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Troy
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 February 2012

My daughters and I spent a week at this hotel due to a Homeschool Debate tournament in the area. The rate we received for our group was incredible. The rooms were clean and spacious. I really liked the little kitchenette piece of furniture that housed the microwave, refrigerator, and coffee maker.
The breakfast each morning was an added bonus.
Every staff member I came in contact with had a smile and were always helpful. If we are ever in the area there is no other place we will stay.
Oh, and bonus is that it is just down the street from Costco (wih gas station) and loads of restaurants and stores like Target.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Simplyheatherly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SGilliom, Manager at Hilton Garden Inn San Bernardino, responded to this review, 8 February 2012
Thank you for this wonderful review! We hope the debate tournament went well, and we are looking forward to see you and your daughters again the next time you are in the area!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Winnipeg
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 February 2012

After a VERY long day of touring Hollywood, we were headed back to Arizona and preferred to not stay in Hollywood overnight. We decided to stay in San Bernardino for the night. We are very glad we did. The hotel was beautiful, clean, comfortable and quiet. Check in was quick and the staff were very pleasant to us.

The room we had was quiet, very clean and super comfortable! The beds were SO comfortable and clean.

We did not make use of the restaurant on site. We ran across to Sizzler for a quick bite to eat so we could get to bed in good time to get up early to take off back to AZ. That was nice and convenient for us, and since they had a salad bar, it was nice to have something light after being on our feet for most of the day and a having had a big lunch, we weren't too hungry.

The shower was wonderful after a long, hot day (lots of hot water for the four of us to each have a shower) and it was nice to have a relaxing chair to sit in to watch TV for a bit, while winding down. I would definitely stay here again! Pleasant stay!

  • Stayed August 2011, travelled with family
    • Value
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Helpful?
1 Thank Darren H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SGilliom, Manager at Hilton Garden Inn San Bernardino, responded to this review, 8 February 2012
Thank you for taking the time to share your experience! We appreciate your recommendation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clayton, North Carolina
2 reviews
Reviewed 31 January 2012

This was my first time at this Hilton Garden Inn, and I will be back, Nice rooms, very comfortable, great work-out facility, nice pool. Staff was on point and friendly. Restaurant was nice and convenient and the food was good. Lobby Bar also a nice touch. Do yourself a favor and book your room here.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark27527
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SGilliom, Manager at Hilton Garden Inn San Bernardino, responded to this review, 8 February 2012
Thank you! Glad we were able to make your first stay at a Hilton Garden Inn so pleasant. We are looking forward to welcome you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn San Bernardino

Property: Hilton Garden Inn San Bernardino
Address: 1755 S Waterman Ave, San Bernardino, CA 92408
Phone Number:
Region: United States > California > San Bernardino
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 32 Hotels in San Bernardino
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn San Bernardino 3*
Number of rooms: 115
Official Description (provided by the hotel):
Discover the best in contemporary accomodations when you book your stay at the Hilton Garden Inn San Bernardino! Our newly built property offers free WiFi Internet access, spacious guest rooms and suites, a state-of-the-art fitness center, an outdoor heated pool and spa, and much more! Our Great American Grill on-site restaurant offers a cooked-to-order breakfast and delectable dinner options. We are located conveniently close to the freeway, but out of reach of the freeway noise. The Hilton Garden Inn is famous for its friendly service (just read the reviews here on Tripadvisor!), and is looking forward to welcome you soon! ... more   less 
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Also Known As:
Hilton Garden Inn San Bernardino Hotel San Bernardino

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