In early 2023 I made a reservation at another Hilton hotel but, a few months ago I was informed the opening of that hotel has been delayed and I was offered this hotel as an alternative by Tom Kubo and Darwin Wang. I was a little leery at first but they both answered every question I had and did everything possible to assure me all would be fine and tended to me, for all my needs, even though this was during a time when, due to a premiere local event, most hotels were already all booked. I wasn't sure exactly what to expect as I had never stayed at the Hilton San Gabriel but, I can honestly say, I definitely plan on returning! The entire staff were SO friendly and helpful; from the parking attendants to the front desk staff, to the restaurant and bar staff. Always with a friendly smile and asking if there was anything they could do for me/us. The room was superb and offered all amenities ever needed. Tom/Darwin, THANK YOU AGAIN for offering me this absolute wonderful alternative!!