The little gym and pool are the best features. Got drink water, towels, shower, wipes, very few people when I stayed there. Excellent! Wifi needs to sign up to their thing and pay for normal speed connection. Yikes! Seriously?
Location is fantastic. Quiet and convenient. Beds are great. AC is quiet. But no microwave in the room!? Need to go to the lobby in the gift shop to find one! Don't know why this is.
Stephanie was awesome and got me a coffee even though the breakfast was closed and such a kindness is needed in our Hilton world of love and kindness. Thank you Stephanie. We also got additional water in the room which we did not expected and we are grateful for that.
We stayed in room 547. The room was quiet. Staff were friendly and helpful. Parking is $10/night. I was debating between staying at this hotel versus Sheraton. Hilton was cheaper. There were several stains on the wall, the light switch was dirty, and there was bio-growth in the shower. Towels and sheets were clean. I think next time I’d splurge for somewhere a little cleaner. I expected more from a Hilton.
TBH I was not sure whether to go for this hotel or opt for an Airbnb since it was going to be a long 17-night stay.
And after a week here, I’m so glad I picked up Hilton San Gabriel.
Though the property is bit old, having some spots that require maintenance, the rooms are spacious, beds comfortable, kept clean, temperature controlled (especially during the cold nights) and has decent food options.
The workout area is but small but takes care of your basic daily regime.
The best part is the staff… very friendly, ready to help and approachable.
I had to call for few stuff (being a long stay) and they were quick to send it to the room.
Breakfast and meals have become quite convenient with Paul’s friendly conversations and a few more people from Trinity.
10 more days to go and I’m sure it’s going to be one of the most comfortable long-stay trip, thanks to the people here.
Dear Vishal,
Thank you very much for the kind words and positive review. We love hearing that you are enjoying your stay with us, we are constantly striving to exceed the expectations of our guests and your survey reflects that. We thank you for choosing Hilton San Gabriel as we do know there are many hotels to choose from in the area. If there is anything we can do for you to have a memorable stay experience, please let us know, we are happy to assist!
-Hilton San Gabriel
While the beds were comfortable and the rooms were clean, i would not stay here again. I didn’t care for the area. The service at the bar and restaurant was exceedingly slow, and the menu limited. Hotel very dated in appearance. Glad I used points to stay rather than points.
Good afternoon ajcompass17,
Thank you for taking to time to share your experience during your recent stay at our hotel. Please accept my apologies as you mentioned that you've experienced some issues with the level of service provided to you at our Restaurant/Bar. We encourage you to contact us directly to discuss your stay in further detail. We appreciate the feedback as it gives us an opportunity to continually improve our services to all of our valued guests. Please let us know if we can be of any assistance to you.
