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“Great front desk & beautiful hotel”

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Aloft San Jose Cupertino
Ranked #26 of 75 Hotels in San Jose
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great front desk & beautiful hotel”
Reviewed 22 February 2012

We stayed here durning my sisters wedding last year. We absoultly loved everthing about our stay. Jessica at the front desk helped me with so many things I couldn't thank her enough. The room was fantastic! Very clean, and the bed was so comfortable. We ate breakfast on the outside patio and watched a humming bird in the fountain.
We will stay here again when we visit.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessandshawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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388 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
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  • English first
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English first
Honolulu
Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 19 February 2012

We stayed here New Year's Eve with a sunrise flight the next morning. When we returned from dinner we heard pounding noise from upstairs, like small kids running laps. We assumed the kids would get tired and the noise would stop, but it never happened. Finally, around 11pm, I went downstairs to complain, and by the time I got back to my room the noise was over. Unfortunately, it started up again around an hour later, and went on for what seemed like hours. Horrible. From the reviews here it sounds like a regular feature of the hotel.

Otherwise, the room was comfortable, clean, spacious, tastefully decorated, and the (wired) internet worked well. Still, unless they fix the noise problem I cannot recommend it.

Room Tip: Stay on the top floor, you might miss some of the din.
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank innominate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 February 2012

Our room was huge and very well located about 1 1/2 miles from Santana Row. The staff was amazingly friendly. Loved that this hotel had free wine time in the evenings and free internet, as well as a great hot breakfast...all included! Staff went above and beyond to make us feel welcome.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Loriwhitlow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redwood Valley, California
Level Contributor
25 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 31 January 2012

My sister and I were in San Jose to see the US Figure Skating Championships, and we decided to skip the hotels that were tied into the event and go a few miles away from downtown. We chose The Moorpark Hotel because it is a member of the Joie de Vivre group of boutique hotels, and the rates were considerably lower than the larger hotels. We were glad we did. Since we had a car, it was no problem to drive the few miles to the hotel, located just off the 280. We entered the lobby to a warm fireplace and friendly staff. Our room, with 2 queen beds, was quiet (as requested), immaculate, and, like the rest of the property, tastefully decorated. The bathroom looked brand new and was spotless. Beds were cozy, with nice linens and big towels in the bath. We enjoyed cocktails in the bar, served by the friendly bartender, David. For dinner, we crossed the street and found the crowd waiting to get into Tomisushi. While waiting to get in, we had a snack at the lively and interesting Asian market, then sat down to a fabulous Japanese dinner. My salmon was grilled and the best I've had in years. What a find! A terrific alternative to the Applebee's on the other corner. We had breakfast each day at the hotel, which served hot alternatives and terrific quiche, along with coffee with "power"! A real value. All staff were friendly, helpful, and really made us feel at home. I'd definitely recommend this hotel, and will stay there again.

Room Tip: We stayed on the second floor, overlooking the pool. I hear the third floor has concierge service, t...
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  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WickB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
McKinleyville, California
Level Contributor
75 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 29 January 2012

We have stayed here MANY times...when the front dest gets is right...the hotel is fantastic, when the get it all wrong, we swear we will never stay there again. We always get the club level, and one time they sold our room and stuck us downstairs, next to the maids laundry room, with a TV that didn't work and no one would replace it, they just kept send techs out for 3 days. The TV was an old tube, it was not gonna work! No one was able to understand that. The last time we stayed, I unloaded the fridge and set it all nice and neat on the counter, so that I could put our 3 year old's milk and snack's in the fridge. We got a bill on our CC 3 day's later for all the stuff in the fridge, when we went back there to stay again, 6 day's later, we explained to the Japanese man on duty that we did not drink all that stuff, we just set it on top of the bar. He was most un-helpful and rude and refused to believe us. We pointed out that we stay here 3 to 4 times a year...He did not care. FINALLY the next morning, the girl Jessica, was on duty and took care or it right away! No questions asked! They really need to work on details there. We stayed there christmas day and the Japanese man stuck is in a room that had a broken heater! it was 42 degree's when we looked at the thermostat! No one could get it working, it was mid-night and we were tired, they just brought us extra blankets and a tiny space heater. They said they had no other room to move us to. Very nice....freezing your butt off in your hotel room.

Room Tip: 3rd floor is club level, come's with free breakfast
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cocoabeachshark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 27 January 2012

This was my first trip to San Jose. I do not know the city well and my main complaint about this hotel is it is not close to anything. It took an average of 20 minutes to get a cab. There is an Applebee's and Tony Roma's in the parking lot along with a gas station and what seems to be a middle end strip mall across the street. It was difficult to get to a nice restaurant and there really is nothing on site at the hotel to eat besides a small order kitchen. The room was clean but the bathrooms at least needed updated painting around the molding. The bed was comfortable and the service was good. The towels were nice. The shower was acceptable. The internet is included in the cost. There are a couple of dated treadmills and stair master so no real gym on site. Also, there are below average amenities. I forgot my toothbrush and the one they gave fell apart the first time I used it it was so cheap. If you can get this property for under $175 a night I would stay for one or maybe two nights at the most but there are better value properties.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank travelrevi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Detroit, Michigan
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 20 January 2012

Came is really late, and left very early. Man working behind the desk was very nice.

Nice bed and rooms are clean.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ComebackShane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aloft San Jose Cupertino

Property: Aloft San Jose Cupertino
Address: 4241 Moorpark Ave, San Jose, CA 95129-2029 (Formerly Four Points by Sheraton Cupertino)
Phone Number:
Region: United States > California > San Jose
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Green Hotel in San Jose
#11 Romantic Hotel in San Jose
#17 Business Hotel in San Jose
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Aloft San Jose Cupertino 3.5*
Number of rooms: 79
Official Description (provided by the hotel):
Energy flows and personalities mingle in a setting that combines urban-influenced design, accessible technology, and a social scene that’s always abuzz. Get in the know at our in-touch terminals—easy breezy Internet access to help you find local information and access your email. It’s all at your fingertips and easy to print. Make your way to our business center when you need to work or just chat with colleagues. Plus, you can always stay connected with hotel-wide wired and wireless High Speed Internet Access! Sprint, stretch, lift, sweat—day or night. Recharge on your own timetable at re:charge(SM), our 24/7 gym. Midnight marathoners and energetic early risers will find all the tools for their favorite fitness fix. Jump in and revive! Our splash outdoor pool is just the thing for a quick dip or relaxing respite. Open from morning to night, it’s the perfect aqua escape for any time of day. ... more   less 
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Also Known As:
Moorpark Hotel San Jose
Moorpark San Jose

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