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Reviews (392)
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All reviewsconvention centeryogurtolder hotelwithin easy walking distancecoffee makerfree wificomfortable bedwould stay againattending a conferencerooms are cleancomplimentary breakfastlight railsilicon valleymicrowave
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1 - 6 of 392 reviews
Reviewed May 28, 2018 via mobile

The hotel is really clean really nice the staff is very friendly and I would definitely recommend staying here again and everything is great free morning breakfast the rooms are really clean the very air conditioned. Also right next to the convention center so great easy walk from the con so great con going hotel.

Stayed: May 2018, travelled with friends
Thank Linden L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PMISJ, Public Relations Manager at Pacific Motor Inn, responded to this reviewResponded 4 weeks ago

Thank you for taking the time to write your review and to leave such a sterling rating! It's wonderful that you noticed the professionalism and friendliness of our staff, I hope that they were able to help make your stay a memorable one. I'm ecstatic to hear that you enjoyed the convenience our location downtown offers and noticed the cleanliness of our rooms as well as that is something we strive for.

I hope that you will choose us again soon during your next visit to San Jose, and look forward to seeing you soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 10, 2018 via mobile

I was late to book any large hotel chain hotel while visiting San Jose to attend a conference and since there was no hotels available, have booked this one which was just 5 min walk to the San Jose McEnery Convention Center.
With lot of apprehension I checked in to the hotel and to my surprise, I found it pretty decent, the room which was offered to me was of pretty big size and you can play cricket inside the room.
The room was clean with clean bathrooms and all the toiletries, they offer decent breakfast and also there are many options nearby where you can go to eat.
I recommend this hotel, if you are looking for something cheaper in San Jose downtown.

Stayed: May 2018, travelled solo
Thank amitkan200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PMISJ, Public Relations Manager at Pacific Motor Inn, responded to this reviewResponded May 11, 2018

Thank you for taking the time to write your review and to rate our hotel.

It's wonderful that we exceeded your expectations and that you noticed the cleanliness and comfort that our hotel provides, though we're unsure if playing cricket in our rooms is a good idea! We're also very happy that you were able to make use of our convenient location and noticed the value that we provide, especially given our proximity to all of the amenities that downtown San Jose has to offer.

We're ecstatic to hear that you would recommend us to and hope to see you again soon during your next visit to San Jose.

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Reviewed May 10, 2018 via mobile

Typical, anonymous motel. It was undergoing renovation during my stay; my room was not yet redone and was clean but shopworn and smelled very strongly of air freshener. There is an elevator to 2nd and 3rd floor rooms. The swimming pool was clean but in a bleak, concrete walled corner of the property. The fitness room is large and has several exercise machines. Free breakfast (served 6-10am) comprised several choices of cereal and oatmeal, yogurt, bagels, toast, pastries and OJ.

The convention center and several cafes, restaurants and bars are within easy walking distance, and there are also several small live theatres in the neighborhood.

Stayed: April 2018, travelled solo
Thank JVPURINS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PMISJ, Public Relations Manager at Pacific Motor Inn, responded to this reviewResponded May 11, 2018

Thank you for taking the time to write your review and to rate our hotel.

We're sorry to hear that we didn't wow you during your stay this time and hope that you enjoyed your time in the room despite it not being remodeled yet! We're working hard on renovating our rooms and hope to be done with the first batch rather soon. We do have our swimming pool outdoors, though it is not boxed in by concrete so we are unsure what you mean!

It's excellent that you enjoyed the use of our fitness center and complimentary continental breakfast, in addition to the convenience that our location here in the heart of downtown provides.

We hope to see you again soon during your next visit to San Jose.

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Reviewed May 8, 2018

another good stay at the pacific motor inn. they are in the process of remodeling and had not yet remodeled my room. that was fine. the shower was good. somehow i had a handicap room. but it was fine. the workers didnt bother me if they were there on saturday

  • Stayed: May 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank sgtwrench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PMISJ, Public Relations Manager at Pacific Motor Inn, responded to this reviewResponded May 11, 2018

Thank you for taking the time to write your review and to rate our hotel.

It's excellent that you enjoyed your stay with us again and are delighted that you've decided to choose us as your lodging destination here in downtown. While we are in the midst of remodeling, we still strive to keep our current rooms comfortable for our guests, and are happy that you noticed that!

We hope to see soon you during your next visit to San Jose.

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Reviewed May 8, 2018

Stayed here for one night, as needed somewhere to sleep after red eye flight. Booked this hotel mostly due to location and price. I liked the location, the bed was very comfortable, the towels were better than most motels, and service at front desk was very good.

It could have been cleaner, my room's carpet had a lot of spots. The breakfast is very basic. I found it annoying to only have 3 working channels.

Though its location is great, and the price is not bad, not likely to stay here again.

  • Stayed: May 2018, travelled solo
    • Value
    • Location
    • Service
Thank erristattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PMISJ, Public Relations Manager at Pacific Motor Inn, responded to this reviewResponded May 11, 2018

Thank you for taking the time to write your review and to rate our property. We appreciate your candid feedback and are always looking for ways to try and exceed your expectations.

It's excellent that you found our beds comfortable and noticed the quality of our linens to be high quality. We're ecstatic that you noticed the professionalism of our front desk staff and we hope that they helped to make your stay a memorable one.

We're sorry that you didn't find your room spotless. We strive for cleanliness in all of our facilities and apologize if your room did not reflect this. We do vacuum our carpets daily though, we promise! It's unfortunate that the complimentary continental breakfast didn't meet your expectations as well, though we hope you found something you liked!

We're sorry to hear that you won't likely be staying with us again, though we hope that you will give us another try during your next visit to San Jose.

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