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All reviews dog park best westerns pet friendly hotel pet area laguna lake waffles would stay here again breakfast was included cal poly the breakfast area convenient location happy hour nice pool short stay comfortable room fresh fruit downtown slo
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Reviewed 4 weeks ago

We stayed 2 nights in a ground floor unit facing the road, no road noise - was very quiet. Good facilities, they helped us with laundry service. An excellent breakfast was provided, we travelled with friends and wanted adjourning rooms, this was no trouble for them.

Nothing was an issue for staff at reception, it was a holiday weekend so a tad expensive. We would recommend this hotel / motel.

Room Tip: Ground floor unit was quiet
  • Stayed: September 2018, travelled with family
    • Value
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    • Service
Thank Trevor B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this reviewResponded 6 days ago

Hello Trevor B,

Thank you so much for your pleasant review! We hope to see you again soon :)


Chase
Front Desk Manager
Best Western Plus Royal Oak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 3, 2018

We had a reasonable experience at the Best Western Plus Royal Oak hotel--service was very friendly, they accept dogs and have a wonderful fenced in dog area in the back for dogs, and breakfast was pretty good. We probably won't stay again though because the hotel is a tad dated and dark, and there was a horrible fly problem at night where our doors were infested with flies which inevitably swarmed into the room whenever you opened the door. This probably just affected the units facing the back park--request a room facing the street or parking lot and then this would be a better experience.

Room Tip: Not in the rear where flies attack; better to be on the top floor so you don't hear the noise of the people above.
  • Stayed: September 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank macdonalde823
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this reviewResponded September 14, 2018

Hello macdonald823,

We are sorry that you were not overly satisfied with your stay. We are doing everything in our power to get rid of the summer insects that are attracted to our our exterior lights. With humid weather comes insects at times. We hope you will give us another chance in the future.



Chase
Front Desk Manager
Best Western Plus Royal Oak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 30, 2018

When my parents took my siblings and I for a 1.5 month cross-country trip in 1984, we loved staying in Best Westerns. So when it was my turn to do the same for my family, albeit for just one night, I did not expect room to be a blast from the past... I thought the word "Plus" meant something extra, notably comfort especially after a long drive along PCH1 from SJC... Certainly, I got fooled by the modern-looking façade too... If there is anything positive about our stay, it was its proximity to Highway 101... Overall, not great value for money...

  • Stayed: August 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank jrodionuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this reviewResponded September 14, 2018

Hello jrodionuy,

We are sorry that you were not overly satisfied with your stay. We hope you will give us another chance in the future.



Chase
Front Desk Manager
Best Western Plus Royal Oak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 28, 2018

I have been staying here for years. A wonderful hotel, great place to stay. Excellent staff,very comfortable and a great value. Easy access off the freeway. A perfect hotel for business or for a weekend getaway, I have stayed at many best western hotels and this is my favorite.

  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank enevarez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this reviewResponded September 14, 2018

Hello enevarez,

You are the BEST!!! We are so happy to have you as a loyal guest to our hotel. See you soon :)


Chase
Front Desk Manager
Best Western Plus Royal Oak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 27, 2018

This older hotel is in need of renovation. Carpet in the rooms smells and paint is peeling. The rooms on the back side face a rock cliff. Literally saw a dead rat in the driveway. The cost of the room was not worth the price. I would look elsewhere when in SLO.

  • Stayed: August 2018, travelled with family
    • Value
    • Rooms
    • Service
Thank trailrunner53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWRoyalOak, Front Office Manager at Best Western Plus Royal Oak Hotel, responded to this reviewResponded August 28, 2018

Hello Trailrunner53,

We are very sorry that our hotel was not up to your expectations. I will look into what room you stayed in and make sure that our maintenance department takes care of all issues mentioned. We hope that you give us another chance in the future when looking for a place to stay in San Luis Obispo.

All the best,

Chase
Front Desk Manager
Best Western Plus Royal Oak

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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