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“Fairly standard hotel - minimalist exercise room”

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Hilton Garden Inn San Mateo
Ranked #1 of 12 Hotels in San Mateo
Certificate of Excellence
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Fairly standard hotel - minimalist exercise room”
Reviewed 5 March 2012

I stayed here on business, and it was a fairly standard business hotel stay. The rooms were fairly quiet, and the hotel seemed to have most facilities. I was disappointed by the exercise room, it consisted of two running machines and one cross-trainer, plus weights, but no bikes of any kind. I was pleased that the hotel does not charge for internet or parking, unlike other stays recently nearer to SFO. When I returned to the hotel one evening, the reception seemed to be entirely unmanned, not even a bell to call somebody.

  • Stayed February 2012, travelled on business
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Helpful?
1 Thank 01Badger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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San Miguel de Allende, Mexico
Level Contributor
199 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 2 March 2012

The rooms are decent and the location is great, but the staff seems uninterested and there is no energy here. And it is way too expensive. An Embassy Suites eight miles away in Burlingame is cheaper with a much better breakfast.

  • Stayed February 2012, travelled with family
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1 Thank DuaneSandul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
77 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 20 February 2012

This is a small and cosy hotel and the staff are very friendly and assuring. As a single femal traveller, they made my stay very comfortable and gave me the feeling of a "home away from home".

The hotel is about 20 mins drive away from San Francisco International Airport. The bus provides complimentary bus shuttle to and from the airport. As the bus is not allowed to park at the airport, you will need to go out to the Hotel Courtey Shuttle Booth and dial the hotel for the bus. The hotel staff who picks up your call will let you know the estimated time of arrival of the bus.

Other complimentary bus shuttle is to Hillsdale Shopping mall - there are 3 timings per day (to and fro) and all you need to do is to let the reception staff know when you would like to take the shuttle and they will make all the necessary arrangement. All you need to do is just be at the hotel lobby or at the mall pick up place for the return journey at the stated time.

There are many major shopping stores like Target, Marshall, Beauty shop, pharmacy and various eatries like Starbucks, Pandan Express, Mimi's Cafe, etc within walking distance (about 5 to 8mins walk) from the hotel. Most stores open till 9pm on weekdays and 6pm on Sundays.

Certainly will return to stay at this hotel should I visit San Mateo.

Room Tip: Drop the hotel an email to state your request(s), eg, more pillows, softer beds, etc prior to your t...
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  • Stayed February 2012, travelled on business
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    • Cleanliness
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Helpful?
1 Thank Sylviagckoh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montclair, NJ
Level Contributor
206 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 13 February 2012

If this is number 2 in the area, well...maybe the question is whether you want to stay elsewhere altogether. The hotel is standard HGI property. Clean. Good internet reception. Decent breakfast buffet, including eggs made to order. Fitness room only has two treadmills, which is woefully inadequate for a hotel this size. Area is super barren, with the highlights a Target and the next door Home Depot. Get the picture?

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jaewriter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guildford, United Kingdom
Level Contributor
135 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 28 January 2012

I stayed here on business and was a bit disappointed. The room was OK, as was the breakfast buffet. But I had to go out to eat in the evening as there was no restaurant, and the gym was tiny and poorly equipped. Having said all this the rate was good.

  • Stayed December 2011, travelled on business
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Helpful?
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
California
Level Contributor
87 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 22 January 2012

The hotel was clean and convenient to San Mateo. It is a bit far from the airport and San Francisco. The breakfast was included and was very yummy. I recommend it if you are looking to stay near 92, the San Mateo Bridge, or the peninsula.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
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Helpful?
Thank luvt2travel88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 January 2012

We stayed here for a three nights for a 49ers game and found the hotel to be clean, comfortable, and inviting. The lobby area is very inviting with an open floor plan that includes a sitting area with couches and a fireplace. We got a voucher for a free breakfast buffet and enjoyed that as well. The room was nicely furnished with sleep number beds, LCD television, mini fridge, coffee maker, study desk, and a microwave.

The area surrounding the hotel has plenty of restaurants and shops as well.

I will definitely be staying here again the next time I'm in town.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank prince81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn San Mateo

Property: Hilton Garden Inn San Mateo
Address: 2000 Bridgepointe Pkwy, San Mateo, CA 94404-1586
Phone Number:
Region: United States > California > San Mateo
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in San Mateo
#1 Family Hotel in San Mateo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn San Mateo 3*
Number of rooms: 158
Official Description (provided by the hotel):
The Hilton Garden Inn San Mateo is just 6 miles from San Francisco International Airport via complimentary shuttle, and offers complimentary high-speed internet access, fitness center and pool. All rooms feature adjustable mattresses, flat screen TVs, refrigerator, microwave, hair dryer, iron and full size board. The hotel is across the street from an outdoor mall and 30 minutes from downtown San Francisco and the Pacific Ocean. ... more   less 
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Also Known As:
Hilton Garden Inn San Mateo Hotel San Mateo
Hilton San Mateo

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