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“A beautiful hostel spoiled by stupid rules”

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Santa Cruz Youth Hostel Carmelita Cottages
London, United Kingdom
Level 4 Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“A beautiful hostel spoiled by stupid rules”
Reviewed 8 July 2011

Despite the potential for this well situated, well maintained hostel to be amazing, it is hampered by some rules and policies. I arrived on a day where it was raining heavily only to find that guests are locked out of the hostel during the day between 11am and 5pm. On a sunny day, this might not seem such a hassle, but when you are soaked through and have to kill 4 hours in a small town as it lashes down with rain you feel slightly negative towards the place. There is no valid reason given for the lock out.

Whilst the room itself was nice and spacious and the bed fairly comfortable, I felt a little lonely as a solo traveller, as unlike other California hostels guests weren't offered activities and it seemed a little cold. Perhaps if staying as a family it would be the perfect location - 2 blocks from the beach with a curfew of 11pm - but on my own it just made me miserable.

  • Stayed June 2011, travelled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank mateybubbles1605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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71 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
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  • English first
  • German first
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English first
Dublin, Ireland
Level 3 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 22 June 2011

Family and back packer friendly.
Nice rooms.
The lock out is slightly annoying but not too bad - keep the noise down and u can come home late :)

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank meadhbhie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Exeter, United Kingdom
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 June 2011

This hostel has some great points and some bad ones. The best things about the hostel are it's location, in a nice part of town just up from the beach. The cottages are also very nice and the whole place is well kept, facilities are also very good with internet, kitchens, DVD players, computers and cheap laundry. However, you are only able to Check in between 5 and 10pm which is a major problem for anyone arriving by bus or anyone arriving late. Me and my friend arrived just after 10 and could not check in, no phone numbers to call or staff to help out. Also another major thing with this hostel is that it is closed for "cleaning" between 11am and 5pm and yes they do kick you out and no they don't let you in. How cleaning can take 6 hours is beyond me. We found this very annoying as did other guests. However the supposed 11pm curfew is not strict and you can still get back in, how can they expect to police the curfew when there is no staff on duty ??
Oh and we were still charged for the first night that we didn't officially get. Overall then this hostel is pretty good and good value for money but if you are someone who likes to sleep in late or come back during the day, you might want to consider your options

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gseward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charleston, South Carolina
Level 6 Contributor
112 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 28 February 2011

This a quiant and charming hostel on a very quite main st that is very close to everything. The hostel is very laid back, clean and has everything a hostel could want-these guys checked boxes on all the hostel amenities list.

  • Stayed February 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank iammarc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Cruz, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 February 2011

In regards to why the rules are in place, I think this hostel had made it quite clear. They are also a non-profit org, so having desk staff all day isn't very possible. This note is printed on the back of every receipt:

HI-Santa Cruz is housed in a city park. We are fortunate to have use of this wonderful historic estate and invite you to enjoy the gardens, the peaceful setting and take in a bit of history during your stay with us. We just ask that you respect the following guidelines so we can be here for future travelers:

1. Curfew and quiet hours begin at 11pm. (The City of Santa Cruz requires us to have this curfew due to our neighborhood settings.)

2. We are closed between 11am-5pm. If you would like to access personal items please store them in the outside lockers.

3. No alcohol or drugs allowed on hostel property.

4. Please use the linens provided - no sleep bags.

5. Please smoke in designated areas only.

Stayed February 2011, travelled solo
Helpful?
1 Thank petiteish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 January 2011

I read the reviews and I thought it would be alright; but it wasn't. Basically, you wake up in the morning, you hastily grab breakfast, and then you are (sometimes rudely) chased out of your room, the door is locked, and you are stuck with no where to go for 6 hours. After they lock the door, you can't go to the bathroom here - the staff will coldly point you to public restrooms 5 blocks away - and then you are allowed back in at (not a moment before) 5pm. Just at dark.

The hostel would rank with one of the best in the world, in my opinion. Good kitchen, good mattresses, quaint setting, good location. But I HATE not being able to take a nap in my room; not being able to drop stuff off and pick stuff up as I go from one activity to another. Forget stuff in your room? That's too bad for you dude - you can get it at 5pm.

Having asked several of the staff, no one can tell me why they do this. I have concluded it is simply so they can work shorter days and have everyone out to clean it. If you stay here, you are basically buying a bed - sleep here, and do practically everything somewhere else. Oh yeah, and there is an 11pm curfew if that's a problem for you too.

If it wasn't for the fact it was half the price of the hotels, I wouldn't have stayed here - and I don't think I would stay here again, even so. If you're traveling with a partner, stay in a hotel - it will be the same price (~50$ for 2), and you can actually use your room when and how you want.

  • Stayed January 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Natneechess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Santa Cruz hotels

London, United Kingdom
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 October 2010

The private room we had was a good size, simply decorated, and clean. The kitchen was well kitted-out, and there was plenty of space to cook and eat without stepping on other guests' toes. There was a slightly annoying 11pm curfew, and during the day you weren't allowed in your room between 11-5pm, which, again, was slightly annoying. But it was a stone's throw from the beach, in a nice, quiet residential street.

  • Stayed September 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank viewfromabridge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santa Cruz Youth Hostel Carmelita Cottages

Property: Santa Cruz Youth Hostel Carmelita Cottages
Address: 321 Main Street, Beach Hill, Santa Cruz, CA 95060-5017
Region: United States > California > Santa Cruz
Hotel Style:
Ranked #4 of 10 Speciality Lodging in Santa Cruz
Number of rooms: 28
Also Known As:
Santa Cruz Youth Hostel Carmelita Cottages Hotel Santa Cruz

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