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“Very clean, friendly, and excellent location.”

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Comfort Inn Beach/Boardwalk Area
Ranked #18 of 54 Hotels in Santa Cruz
Atlanta, Georgia
1 review
“Very clean, friendly, and excellent location.”
Reviewed 4 January 2012

Recently stayed for a whole week and could not have chosen better. Safe, clean, friendly and helpful staff. Excellent breakfast offered every morning. A stone throw from beach, boardwalk, and wharf. Loved it and will stay again if ever in the area. Best price around for the location.

  • Stayed January 2012, travelled with family
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Helpful?
Thank Ellen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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315 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
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English first
Sacramento, California
Level Contributor
78 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 December 2011

This Choice Hotels property is very clean and about 100 yards from the rollercoaster on the Boardwalk. It is within 200 yards of the river and Riverwalk bike trail. It is also within an easy walk to downtown Santa Cruz.

Room Tip: The rooms are large
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  • Stayed December 2011, travelled as a couple
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Helpful?
Thank Claudia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central Coast, CA
Level Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 6 December 2011

I’m a local in the Santa Cruz area and stayed at this Comfort Inn recently when the power was out at home for a few days. I’d enjoyed a stay here several years ago under similar circumstances, but it seems that the property has deteriorated a bit. Location is near the SC beach and Boardwalk.

The owners/hosts were very friendly and accommodating, and brought me an extra blanket quickly when I asked for one. There are only two floors, and they gave me a second floor king room even though I was using hotel “points” to pay for the night. The upper floor is preferable, as this neighborhood is adjacent to the “low rent” district and it’s near the beach and Boardwalk attractions, so many transients pass through the neighborhood, especially in summer and at night. Second floor seems safer to me, though I don't believe that there is an elevator.

On the surface the room was clean, but the corners and floor edges in the bathroom, though swept, were discolored and could use a scrubbing. There was a bit of mold under the bathtub soap dish. The sink fixture was semi-detached from the sink, though it was still usable. There were no extra blankets, though it was quite cool and windy and there was a considerable gap under the door (I stuffed it with a towel). The heat lamp in the bathroom seemed defective (or slow at best), but there was plenty of hot water for a bath, and the tub was clean. The bed was comfortable, though again the mattress seemed not as new compared with a few years back. Pillows seemed new, though. Hair dryer, microwave, and in-room coffee maker all worked fine. In-room heater worked fine but was too noisy to use while sleeping.

Breakfast is served until 10 am (starting at 7, I believe). There were make-your-own waffles, hard-boiled eggs, prepackaged muffins, toast and breads, and cold cereals. At 9:15, they were out of coffee and orange juice. I don’t drink either, but another patron told the owner that they were out of orange juice and she didn’t offer to restock the machine.

A word about the pool: it’s small and not at all private, located between the parking lot and the street and visible from both. Although there is a fence, it would not be a comfortable place for most people to swim, and seems like an unsafe place to let younger kids play without an adult—too visible and unprotected from people passing through. On the neighborhood topic, if you walk to the Boardwalk, go straight down Riverside Drive (where Comfort Inn is located) to the BW, or go straight down the street and turn right at the stop sign and then walk left through the large BW parking lot. Although the neighborhood has improved greatly in recent years, avoid walking around on the streets behind the motel at night (to the left of Riverside Drive as you walk to the beach/BW).

With this said, many of the motels in this and related tourist areas of Santa Cruz are similar and most are sketchier. I recommend this place over all Ocean Street motels that I’ve been in (except for Best Western on the corner of Soquel), including the “upscale” University Inn, which has a more private but less clean pool (UI’s pool is a favorite of local seagulls!). I am not sure how the Comfort Inn on Plymouth St. (near Ocean) compares, except that it is adjacent to the freeway instead of being near the beach/Boardwalk and is likely noisier and cheaper, and you'll have to pay to park by the BW if you plan to visit it. All in all, I would stay here again if I only needed to stay one or two nights, and/or wanted to be close to the Boardwalk and beach.

Room Tip: Ask to be on the upper floor and don't wander around the neighborhood on foot at night.
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  • Stayed December 2011, travelled solo
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Helpful?
Thank Robinko
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockport
2 reviews
Reviewed 26 November 2011

stayed over thanksgivings rooms very clean slept like a baby breakfast very well laidout staff very friendly will go back again

  • Stayed November 2011, travelled as a couple
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Helpful?
Thank Lyles D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Watertown, Wisconsin
Level Contributor
102 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 16 November 2011

We had a very pleasant stay. Owner very friendly and helpful. Close to boardwalk. Parking a little tight bad did not have any problems. Good breakfast. Would definitely stay here again.

  • Stayed October 2011, travelled as a couple
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Helpful?
Thank makwa55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleethorpes
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 November 2011

We stayed one night must have had the last room on the ground floor, it was very dated, coffee machine was in the bathroom, front door did not close properly, if it had not been late weI would have checked out, did not feel safe there. Was it one of the last ones to be refurbished. Did put me off staying in Motels.

  • Stayed October 2011, travelled as a couple
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Helpful?
1 Thank taffy15Cleethorpes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Tahoe CA
1 review
Reviewed 9 October 2011

I recently brought 12 students from an International Boarding School to a Surf Camp in Santa Cruz for a week. This is the 3rd year that we have stayed here at the Comfort Inn. The staff is incredibly friendly. The location cannot be beat as it is close to the ocean, boardwalk, downtown area, and dining. The rooms have been newly renovated and were very clean. The continental breakfast was well stocked and offered enough variety to make everybody happy before our morning surf lessons. Thanks for having us and we hope to see you again in the upcoming years.

  • Stayed September 2011, travelled on business
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Helpful?
Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Beach/Boardwalk Area

Property: Comfort Inn Beach/Boardwalk Area
Address: 314 Riverside Avenue, Santa Cruz, CA 95060
Phone Number:
Region: United States > California > Santa Cruz
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool
Hotel Style:
#7 Business Hotel in Santa Cruz
#9 Romantic Hotel in Santa Cruz
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Inn Beach/Boardwalk Area 2.5*
Number of rooms: 30
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Also Known As:
Comfort Inn Beach/Boardwalk Area Hotel Santa Cruz
Comfort Inn Santa Cruz
Santa Cruz Comfort Inn

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