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“Chaminade The Hidden Jewel”

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Chaminade Resort & Spa
Ranked #10 of 54 Hotels in Santa Cruz
Certificate of Excellence
San Francisco, California
Level 2 Contributor
6 reviews
5 hotel reviews
“Chaminade The Hidden Jewel”
Reviewed 15 May 2012

I recently stayed/worked at the Chaminade for a whole week. If you're looking for a quiet place to rest and truly get some peace of mind, this place is it. I plan to return for a personal retreat. The food, service and staff is great. Please take advantage of the Spa I got a massage and felt so relaxed and refreshed. The staff there surely know how to get their care and service to you and are always helpful with a smile. Great location, trails and a great place to sit, eat, read, rest and reflect. Great Job Chaminade!

  • Stayed May 2012, travelled on business
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Helpful?
Thank Capri G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewHernandez, Manager at Chaminade Resort & Spa, responded to this review, 30 May 2012
Thank you for the review. It was our pleasure to have you as our guest. We would love to have you back for a personal retreat. Thank you for the kind remarks about the staff and service.
Best Regards
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727 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (186)
Date | Rating
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  • French first
  • Italian first
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  • Any
English first
Oakland, California
1 review
Reviewed 15 May 2012

This was my second time at Chaminade for a work event that lasted several days. Both times I found the staff to be amazing - very service oriented, pleasant and can-do, but not annoyingly hovering. The food was wonderful, with a great variety of healthy, tasty items as well as sinfully delicious if you so chose. My room was well appointed and comfortable, but a bit dark in the morning. I really had a great, restful experience. I had a body scrub and a facial at the spa from Mie and both were divine! Thanks for a great experience.

  • Stayed May 2012, travelled on business
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    • Sleep Quality
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Helpful?
Thank Janeen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewHernandez, Manager at Chaminade Resort & Spa, responded to this review, 23 May 2012
Thank you for taking the time to review your stay with us. We love to hear back from our guests. We are looking at adding stronger lighting in the room. Thank you again for the review and look forward to having you back soon
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Rafael, California
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 May 2012

Recently attended a work meeting at the Chaminade. Although I have stayed in Santa Cruz before the Chaminade was a new experience and nice surprise. The hilltop location, grounds, and view are beautiful. Meeting rooms and outdoor areas are fantastic with views to the ocean. There is a perfect outside veranda for a wedding. Rooms are a little dark and not as spectacular as the main building but alright. Pool is small but heated, at times a bit crowded from community members who must have a membership arrangement. Staff was great, helpful and pleasant. Nice restaurant available if you don't feel like trekking back to town. All in all we had a great stay and I would recommend for conferences, and families looking for a place to stay in the area but away from Boardwalk scene.

Room Tip: Pool area rooms are brighter, ask for different pillows if thick foam is not your thing.
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  • Stayed April 2012, travelled on business
    • Value
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Helpful?
Thank hannymae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewHernandez, Manager at Chaminade Resort & Spa, responded to this review, 23 May 2012
Thank you for the review. I appreciate the comments about your recent stay. I hope to have you back again soon.
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San Francisco, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 May 2012

Great place to stay while visiting my son at UCSC. We requested a fridge, then saved on costs by grocery shopping and eating in. Room service was clean, fair in taste and relatively quick. Know that gratuity is already included! Also, there is a $20 spa fee for each day--this covers pool and gym use--make the most of it. Great facilities. Chaminade was close to all things we wanted to do...movie theater, shopping downtown and they give great activity suggestions on their site. We went stand up paddleboarding through one of their suggested links. Staff was all very professional and accomodating--including free of charge late-er check out @2pm vs noon.

Room Tip: Ask for a forest view room!
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  • Stayed April 2012, travelled with family
    • Value
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Helpful?
1 Thank J C K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewHernandez, Manager at Chaminade Resort & Spa, responded to this review, 4 May 2012
Thank you for the review and kind remarks. We are glad to hear your enjoyed your stay with us and hope to have you back again soon.
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El Dorado Hills, California
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 April 2012

We booked a one-night stay at Chaminade as a quick getaway to the coast. After viewing the website and reading the reviews, I was so looking forward to a four star resort. Wrong! It was a two star motel trying to be a four star resort. We arrived and were nicely greeted by the valet and then proceed to the front desk and waited to check in. One desk clerk was helping a guest and another came out we thought to help us, but proceeded to make to answer the phone and ignore us. When she finally finished her conversation about the restaurant and directions to the resort, she was rather indifferent.

We proceed to our room in the 1000 building, the doors handle was sticky (yuck!), hallway carpets looked worn, fans along the hallway and a trash can; all of this before we got to our room. Enter the room and it was dark and smelled of a combination of mold and strong cleaning order. We had requested a king bed room and found a queen bed. Called the front desk and they told us that the resort was sold out and it was this room or a two double bed room in the same building.

We had not unpacked, so proceeded back to the reception area and handed our room keys to the valet and left. The rooms and service that we received were two star motel quality at best! Stay elsewhere if you are heading to Santa Cruz.

  • Stayed April 2012, travelled as a couple
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Helpful?
2 Thank BellaFiguraTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewHernandez, Manager at Chaminade Resort & Spa, responded to this review, 1 May 2012
Thank you for the review and I am disappointed to hear your comments. We do truly strive to exceed our guest expectations and it appears we were unsuccessful during your stay. I will make sure to share your comments with our team to help continually improve our property and level of service. I would love the opportunity to speak further.
Kind regards
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Novato, California
1 review
Reviewed 25 April 2012

This was our first time at this resort, wish our stay did not come to an end. Excellent setting and good service.

  • Stayed April 2012, travelled with family
    • Value
    • Location
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Helpful?
Thank SFbayareafamily69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewHernandez, Manager at Chaminade Resort & Spa, responded to this review, 1 May 2012
Thank you for the kind comments on your recent stay. We hope to have you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SF Bay Area, California
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 April 2012

I have been to Chaminade many times and have always enjoyed my stay there. From the great staff to the idyllic setting, it's all good. It's been a number of years since the rooms were updated but they are still great, very clean and comfortable (I love the dispenser pumps in the showers rather than the little wasteful bottles). It's a welcome, quiet place to rest and relax but still very close into downtown Santa Cruz, Soquel and Capitola. Following a day at the beach or shopping, it is wonderful to be able to relax and refresh here. An evening soak in the jacuzzi or a late swim is really nice. If you have the time, enjoy the hike through the surrounding woods.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SFBayFamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndrewHernandez, Manager at Chaminade Resort & Spa, responded to this review, 1 May 2012
Thank you for the review. We love to hear comments from our guests. We appreciated your continued support and hope to see you again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Chaminade Resort & Spa

Property: Chaminade Resort & Spa
Address: 1 Chaminade Ln, Santa Cruz, CA 95065-1557
Region: United States > California > Santa Cruz
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Santa Cruz
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Chaminade Resort & Spa 4*
Number of rooms: 156
Official Description (provided by the hotel):
The AAA Four Diamond award-winning Chaminade Resort & Spa is a spectacular mountaintop retreat in Santa Cruz. Our historic Mission-style resort overlooks sweeping views of Monterey Bay and the Santa Cruz Mountains. Chaminade is a luxurious destination for executive meetings, celebrations and getaways. Enjoy color palettes inspired by the California coast, contemporary Spanish furnishings, and world-class amenities. Chaminade is just five minutes from golf courses, the beach and downtown Santa Cruz. Escape to a haven of unsurpassed service. Chaminade is the first hospitality business in Santa Cruz County to receive a "Green Business Certification" for its environmental efforts. ... more   less 
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Also Known As:
Chaminade Resort And Spa
Chaminade Santa Cruz
Chaminade Hotel Santa Cruz

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