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Reviewed October 19, 2017

My wife and I just enjoyed an amazing 7 night stay at this fantastic Hotel. We were on the 9th floor and had an outstanding view of the water and Malibu. The room was beautiful, the grounds immaculate, and the location was ideal as it was within walking distance of the beach, Venice Boardwalk, 3rd Street Promenade, etc.

What takes the hotel to the next level is the staff. Everyone went out of their way to make us feel taken care of which is the norm for Fairmont as a brand, but this hotel took it to another level.

Specifically the staff at Fig who made a point of letting my wife and I know how much they enjoyed our joining them for dinner to celebrate our anniversary and made sure we wanted for nothing.

Another great example of someone at this hotel going above and beyond to make a moment memorable would be Laura Yang who we met in the lobby one morning and shared our anniversary plans for the day. When we returned back to our room there was a bottle of Champagne, chocolate covered Strawberries, and a lovely note.

Actions like Laura's make you feel like a hotel is about the guests experience and not their wallets. This level of caring is why when we return to the Los Angeles area, Fairmont Miramar Hotel & Bungalows is where we will stay.

Room Tip: "All rooms have amazing views"
  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Marc B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed October 18, 2017

As part of a proposal engagement celebration I planned a getaway for two nights at the Fairmont. My fiancé and I planned to celebrate Saturday and Sunday night and I reached out to Joshua Schaeffer to help plan the weekend. He was able to make brunch reservations Sunday morning for respective families and help secure a table Sunday afternoon at the bungalow for 20 of my friends. The process was very easy and all done through email Joshua was very responsive And made planning this a breeze. Upon arrival to our upgraded Bungalo room courtesy of Joshua There was flowers petals laid across the be d as a surprise. The customer service here is excellent and Joshua made our celebration that much more special. I highly recommend reaching out to him if you have anything special planned for your stay !

Room Tip: Go for the Bungalo room and you have a mini patio and a mini house
Stayed: October 2017, travelled as a couple
Thank ryanjustsaidthis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allyson H, Front Office Manager at Fairmont Miramar Hotel & Bungalows, responded to this reviewResponded October 29, 2017

ryanjustsaidthis,

Wow! It seems as if our Director of Guest Services made your stay a memorable one. He really is fantastic at making it special. We hope you come back to us again soon for your next celebration.

Warm Regards,

Allyson Humphrey
Front Office Manager

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Reviewed October 17, 2017

I was in town for a conference and really enjoyed staying at this hotel. It's beach front so the view is amazing and very relaxing.

At night I was able to walk to everything, the beach, the pier, the boardwalk the shops etc....

The ambiance is lively, with people enjoying the restaurants, spa, pool etc.. There is always something going on.

The grounds are magnificent and the whole scene feels like a private high-end resort.

Will go back, without hesitation, next time I am in town.

  • Stayed: October 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Costin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allyson H, Front Office Manager at Fairmont Miramar Hotel & Bungalows, responded to this reviewResponded October 29, 2017

Costin R,

We are happy to hear that we were able to make your business trip a fun and relaxing time. Please come back to see us again soon on your next trip to Santa Monica!

Best,

Allyson Humphrey
Front Office Manager

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Reviewed October 16, 2017

Classy hotel with loads of history and spectacular Fig tree in the entrance drive. During a two week USA trio this hotel was simply the best we used and if we could rate it higher than Bellagio we would. Staff are efficient and truly friendly. Swimming pool and grounds are lovely if a bit cramped . Bedroom was outstanding in every way and the FIG Restaurant we loved so much we ate there for three nights in a row.
Position is superb and an easy stroll to Santa Monica Pier and the beaches beyond. The Third Street pedestrian area nearby was great fun with some of the best street performers we have ever seen. Originally planned to stay in the Beverley Hills area but Santa Monica and this hotel in particular is a much better choice for couples who enjoy sea views and beaches a bit more than the mayhem in Hollywood.

Room Tip: Try the bungalows if the budget stretches that far.
  • Stayed: September 2017, travelled as a couple
    • Value
    • Location
    • Service
Thank 64taffia13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allyson H, Front Office Manager at Fairmont Miramar Hotel & Bungalows, responded to this reviewResponded October 29, 2017

64taffia13,

Thank you so much and we are so glad you enjoyed your stay. We hope you come back again soon!

Warm Wishes,

Allyson Humphrey
Front Office Manager

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Reviewed October 16, 2017 via mobile

This spot is the spot to hit up when in Santa Monica. Delicious drinks and I saw some delicious looking snacks but stayed with drinking since we had just finished Brunch at Sunny Spot (reviewed them as well). Bungalows is a spot similar to a spot I'd imagine in The Hamptons or Montauk.
We stayed here for quite a few hours, and will return when we make it back out West.

Stayed: October 2017, travelled with friends
Thank notyoursuburbanmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allyson H, Front Office Manager at Fairmont Miramar Hotel & Bungalows, responded to this reviewResponded October 29, 2017

Courtney V,

It is so great to hear about your time with us. We hope you come back a visit us again on your next trip to Sunny Santa Monica!

Thank you,

Allyson Humphrey
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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