We are so glad we decided on Philip at Wine Country Chauffeur. Initially, I didn't want to spend the extra $, but for 2 main reasons, it was worth every penny: (1) not having to worry about drinking and driving; (2) Philip's professionalism and knowledge of the area and the wine industry. I decided on WCC based on several excellent reviews on Trip Advisor. I sent him a query about his services via his website at 6pm PST on a Monday night. Within 1 hour I had a call back and an email reply. I knew at that point that WCC was the right choice. We gave him some basic info on what we were expecting and our personality styles. Philip set up an itinerary based on places that we wanted to see which helped him deliver a unique and custom experience just for us. We reserved WCC for 2 full days and due to this, a discount was negotiated for us. His attention to detail is incredible and he took the initiative to set up wine tastings and wine pairing appointments for us. The added bonus to all of this was due toPhilip's knowledge and personal experience in the wine country. He was prompt and on time each day. Philip really understands what customer service is all about. He had bottled water in the vehicle which we definitely needed at the end of each day. While we were driving he answered our questions in detail and explained things to us we wouldn't have noticed. Before we even hit the first winery he had pulled over and got out of the Navigator to show and explain to us how cool and/or warm growing seasons affect the way the wineries maintain the vines. I cannot even begin to explain all of the other gems of information he provided to us. Aside from tasting wine, the wealth of information that he passed on to my wife and I helped us to appreciate and understand wine and the wine industry even more. Definitely bring a video camera and a photo camera. Besides getting video of the tour, we ended up getting video of Philip's explanations of the several things he explained to us. We wanted to see a couple of the bigger wineries and some of the lesser known wineries. Our itinerary was flexible and we decided to pass on a couple of the larger wineries to see some the smaller ones that Philip recommended. One of our favorite lesser known wineries was Lynmar in the Russian River Valley. If you plan on going to the lesser known wineries be sure to wear comfortable clothes and shoes just in case you spend time outside, as most roads to the lesser known wineries have gravel. The heat can be unpredictable, too. The first 2 full days in Napa, the high temp was in the 80s. On our thrid day the temperature jumped to 104. If you wake up and it's not overcast in the middle of the summer, be prepared for a hot one!!
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