I am very confused by the reviews. I will agree the room is beautiful, but that’s where it ends. I paid extra to get a balcony room. In their pictures on Expedia they show a beautiful garden outside of the balcony. There is no garden, it’s a parking lot! If you like looking at your car and other cars in the lot you will like a balcony. At 5 AM a horrible odor overtakes the room. It was so awful I thought about leaving at 5 AM. It is an invisible host. If you need anything you must text and send a picture of the problem. They will then decide what they want to do. The heating until is a little complicated. We figured it out. The room has a lot of technology. Everything is on a technological locking systems.
The worst is they will drive you nuts getting a card for incidentals. They will keep calling. I found this very inconvenient as they were paid in full and I was touring places while they kept calling. They should put a host on site when people are arriving. They charge like a full service hotel. There is zero service.