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ninocaja

Never better!

Review of The Winston
5.0 of 5 bubblesReviewed Aug 22, 2024
Quiet and clean, nearby excellent shops for bakery and ice cream. Good restaurants around serving seafood and beef.
Date of stay: August 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Monarres, Guest Services / Front Office at The Winston, responded to this review
Responded Aug 25, 2024
Hello,
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.

Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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All reviews nespresso machine check in process breakfast delivered exposed beams hotel is centrally located king suite favorite hotel great stay our room was spacious wine country perfect location walking distance parking lot in town contactless texts hvac
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Reviewed August 5, 2024

While the room itself and staff were good, we had daily issues with the hot water in our sink and shower. On the second day of our stay they replaced a part of the shower valve which fixed that issue, but our bathroom sink shared plumbing with the maintenance closet sink and affected the hot water in our sink. Because of this shared plumbing we lost hot water daily and either had to take shower to wash our faces (the showers are large and the shower head can't really be accessed without getting wet) or use the electric kettle to make hot water. Everything else about the stay was great, particularly the location; just around the corner from the main street so less traffic noise.

Date of stay: August 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Ryan F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Monarres, Guest Services / Front Office at The Winston, responded to this reviewResponded August 12, 2024

Hello Ryan,
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience. Thank you for your feedback about the hot water.

Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 30, 2024

The design of the rooms is very stylish and of high quality. I really loved the design - very thoughtful. Nice large rooms. Very good bed, pillows, huge shower, etc. The room we had on floor 1 did feel a bit like a basement room in that the windows were high and small. I'd recommend requesting a room on the second floor. The parking is underneath the hotel but there is an elevator up to all floors. They have two nice lounge areas with an honor bar as well as a large dining room (?!). We did have a problem with the tv remote not working. I do not love the "invisible service" theme (meaning there's no on-site personnel) because it was certainly invisible when we needed it! I do feel that the price was high for what it is. Not sure if I'd return given other options.

Room tip: Ask for a room on the second floor.
Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MusicGrazer
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Monarres, Guest Services / Front Office at The Winston, responded to this reviewResponded August 4, 2024

Hello,
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience. We appreciate your feedback, though we are invisible service, we are always just a call or text away, and we can send a representative over if needed.

Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 20, 2024

Great location. Clean rooms. Great shower. Restaurant next door. Parked in their lot and walked everywhere.

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank kennethniess56
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Monarres, Guest Services / Front Office at The Winston, responded to this reviewResponded July 30, 2024

Hello Kenneth,
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience.

Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 19, 2024

Poor AC controls. Did not work. I wish the room was away from alleyway, as the trash truck came early in the morning and was very loud due to having the window open with no AC

Date of stay: July 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank aaronguerrero8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Monarres, Guest Services / Front Office at The Winston, responded to this reviewResponded July 30, 2024

Hello,
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience. We appreciate your feedback about the AC and noise from the alley in your room.

Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 3, 2024

I've stayed in my fair share of nice properties, but the sheer size of the rooms, coupled with how thoughtful everything in the rooms are laid out and the items provided (even an air purifier and white noise machine, along with a custom doggie bed and dog bowls for your loved ones) were top notch. Just book it and enjoy!

Date of stay: June 2024
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank yeeyeats
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Monarres, Guest Services / Front Office at The Winston, responded to this reviewResponded July 12, 2024

Hello,
Thank you very much for dedicating your valuable time to share your stay with us! We are pleased to hear you enjoyed your experience. Thank you for your kind words, so glad to hear you like the amenities we provide!

Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. We hope to welcome you back again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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